BIOLUMA

I bought 3 orders directly from its website and received 20% discount. The delivery took only 2 days or so with full bottles. I started to apply Bioluma on my eyelashes twice on Jan. 18. Till now is only 11 day count, but I have noticed change in the length and thickness. And I can see my eyelashes grow very fast on the area that lost hair. Plus, it doesn't cause any side effect to my very sensitive skin and eyes. Will post an update with picture when I reach one month. Btw, its customer service is awesome.

I do not recommend anyone do business with this company. I tried to purchase one bottle for trial but was charged $288. I tried to cancel the order within minutes of my debit card being charged. It is impossible to reach anyone by phone and although I emailed them repeatedly to cancel the order, they processed it. I returned the order without opening the package, but you can imagine my dismay when they only refunded $240.06. I lost almost $48 plus shipping cost and received nothing in return. Their website is misleading because I was unable to confirm my purchase cost before I was charged. I cannot say if the product is good, but I know their business practice, refund policy, and customer service suck. I paid almost $60 for an extremely bad experience. Buyer beware!