• Billdu

Billdu

Overview

Billdu has a rating of 4.33 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases. Billdu ranks 251st among Ecommerce Tools sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
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How would you rate Billdu?
Top Positive Review

“My favorite app for my small business”

Carl H.
7/12/21

Long story short - I use the mobile app for two years now and I can just say twas the best decesion for my business. Invoicing, quotes and a website, also appointments since some update a few months ago - there's not really much I'd change. Keep it up, guys! :)

Top Critical Review

“FORGET IT!”

Gab R.
8/12/18

Billdu is an online company and it appears to be in another country.The service that this company provides is worthless and risky. You can create your own invoices without paying fees. Read carefully and search for the "free trail" announcement that I saw after opening the account. Further, they also work with a third party (partner) STRIPE, and if you decided to use "PAY NOW" using Billdu while sending the invoice Billdu will send your information to STRIPE. An account will be opened on your behalf so you can get the payment. A high fee will be taken from the payment (your money). Then the payment will be hold for about 10 days by STRIPE, and the fee for the payment will be very high calculated. It is calculated in percentage + cents. You will end up with 2 accounts: one with Billdu and the other with STRIPE. You will need to check if these 2 accounts charge you a fee too. Then, if you have a problem with STRIPE they will ask you to contact Billdu. You will be stuck between two online companies with terrible customer service and no transparency. Billdu also writes comments on posted reviews trying to undermine them.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user carlh367
1 review
0 helpful votes
July 12th, 2021

Long story short - I use the mobile app for two years now and I can just say twas the best decesion for my business. Invoicing, quotes and a website, also appointments since some update a few months ago - there's not really much I'd change. Keep it up, guys! :)

Tip for consumers:
The service is paid, so it's not for free. There's a free account but limited.

Thumbnail of user gabr3
3 reviews
16 helpful votes
August 12th, 2018

Billdu is an online company and it appears to be in another country.The service that this company provides is worthless and risky. You can create your own invoices without paying fees. Read carefully and search for the "free trail" announcement that I saw after opening the account. Further, they also work with a third party (partner) STRIPE, and if you decided to use "PAY NOW" using Billdu while sending the invoice Billdu will send your information to STRIPE. An account will be opened on your behalf so you can get the payment. A high fee will be taken from the payment (your money). Then the payment will be hold for about 10 days by STRIPE, and the fee for the payment will be very high calculated. It is calculated in percentage + cents. You will end up with 2 accounts: one with Billdu and the other with STRIPE. You will need to check if these 2 accounts charge you a fee too. Then, if you have a problem with STRIPE they will ask you to contact Billdu. You will be stuck between two online companies with terrible customer service and no transparency. Billdu also writes comments on posted reviews trying to undermine them.

Thumbnail of user jans257
Jan S. – Billdu Rep

Thank you for your review. Our support team replies within few hours. Our company is based in the UK.

As a supplementary feature we offer card payments by PayPal or Stripe. You have chosen Stripe, that's a third-party service as shown in the mobile app, in our user guide or here: billdu.com/stripe-payments.php
We don't charge any fees for payments.
Stripe's pricing is displayed in our app and also available on their website.
The process you describe is quite correct and clearly stated in our guide. It can't work any other way as we are an invoice tool but Stripe's a payment gate.

All processes are transparent and well described, in case of question or concerns you can contact support@billdu.com.

Thumbnail of user martins870
1 review
0 helpful votes
October 9th, 2021
Verified purchase

This app provides me a quick document creation, mostly invoices and estimates on the go. When creating and reports, I can easily access my account on the website as well.
I also created my own online store, which I'm currently learning to use, but it's still very simple and very intuitive.

Tip for consumers:
Great app for small business, use of the appointments simplified my business

Products used:
Invoicing tool

Service
Value
Shipping
Returns
Quality

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Company Representative

Thumbnail of user jans257
Jan S.

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