• Bigtime Battery

Bigtime Battery

Overview

Bigtime Battery has a rating of 4.25 stars from 13,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bigtime Battery most frequently mention customer service, great price, and free shipping. Bigtime Battery ranks 3rd among Batteries sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 82.1%
Positive
32
Neutral
1
Negative
6
3
See all photos

What reviewers want you to know

Positive highlights

  • Had a problem with pricing on the web site but a call to customer service resolved the issue immediately.
  • Fist time buyer, Bigtime Battery was cheaper than anywhere else and made the buying process very easy!

Critical highlights

No critical highlights yet

How would you rate Bigtime Battery?
Top Positive Review

“Banshee Battery YTZ14S 12V 11.2Ah 230CCA SLA Power Sport Battery”

Jim S.
1/8/24

Received the battery in 5 days. It was well packaged and in excellent shape. I will try the battery as soon as the weather is permitting.

Top Critical Review

“Messed up 👎”

Perfect T.
2/16/24

Made an order and they messed it up then cancelled it without asking me and then refunded me less than what I paid 👎 Shannon who dealt with it has a terrible attitude

Reviews (13,339)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (40) time battery (23) web site (15)
Thumbnail of user jeremyb1175
1 review
0 helpful votes
April 12th, 2024
Verified purchase

It was difficult at first to get tracking and it got confusing what batteries i ordered vs what was shipped but I'm the end, it all turned out correct. I shouldn't be too critical because they were very helpful on the phone and my order turned out just fine and was delivered pretty quickly.

Thumbnail of user michaelg666
Michael G.
1 review
0 helpful votes
July 29th, 2017
Verified purchase

It was good but I had to call for help to find out about when my order will be shipped and delivered. Beth was very nice and helpful.

Thumbnail of user stanb59
Stan B.
1 review
0 helpful votes
December 11th, 2017
Verified purchase

This was the first time I have used your service and have to say you have some of the bet prices I have seen. I plan on using your products in the future. Great service

Thumbnail of user jonathanp119
Jonathan P.
1 review
0 helpful votes
September 6th, 2018
Verified purchase

Shipping info or an estimated delivery date would be good information at the time of checkout. Everything else was really easy and user friendly

Thumbnail of user anonymousa603
anonymous A.
2 reviews
0 helpful votes
May 3rd, 2019
Verified purchase

Good flow on site and shopping cart but I didn't get to see when my idea would be shipped before purchasing. So only 4 stars

Thumbnail of user cameronr34
Cameron R.
1 review
0 helpful votes
June 4th, 2018
Verified purchase

The website will not let me select Canada for the correct country. I experienced this same problem on my last order and was advised to enter United States even though the order is being shipped to Canada.

Thumbnail of user jeffc222
Jeff C.
1 review
0 helpful votes
March 10th, 2019
Verified purchase

HAD TO RE-DO ORDER 3 TIMES SAYING THE ZIP CODE/SHIPPING RATES CHANGED AND IT IS FREE SHIPPING? FINALLY ABLE TO MAKE PURCHASE AFTER 4 TRIES.

Thumbnail of user anonymousg131
anonymous G.
2 reviews
0 helpful votes
September 15th, 2018
Verified purchase

Well, I was looking for a particular battery and you seem to have that particular battery, so...... So far; so good.

Thumbnail of user danl253
Dan L.
1 review
0 helpful votes
July 1st, 2019
Verified purchase

I got an email saying "Take5" coupon code for a 5% discount. But I tried and tried and it wouldn't work. It delayed my order - until I could telephone you - and was a bit frustrating. (Plus there's the ten bucks...)

Thumbnail of user joeb411
Joe B.
1 review
0 helpful votes
September 6th, 2017
Verified purchase

Seems like a great battery at a great price. Quick easy check out process that I didn't have to register anywhere to order.

Thumbnail of user patm237
Pat M.
2 reviews
0 helpful votes
September 3rd, 2019
Verified purchase

Would be useful to know what tool I need to install this. I guess I have to figure it out after I get it.

Thumbnail of user bobr906
1 review
0 helpful votes
July 18th, 2022
Verified purchase

Product is packaged very well. Received product in a timely fashion. Would do business with this company again.

Thumbnail of user johnj657
John J.
1 review
0 helpful votes
June 22nd, 2018
Verified purchase

A little problem with the zip code that differed from the PayPal number ******* vs *******-8432. Other than that it went well. Am pleased you are thorough.

Thumbnail of user gabrielv23
Gabriel V.
1 review
0 helpful votes
December 22nd, 2017
Verified purchase

pretty good prices and easy website.
but I could not find the place to add the rust to my order.
I nee my order to be rush

Thumbnail of user johnniep18
Johnnie P.
1 review
0 helpful votes
June 14th, 2019
Verified purchase

It was hard to find the battery, this was a re-order. I hope this is the right one. If you see that it doesn't match the previous order change it

Thumbnail of user candaced17
Candace D.
2 reviews
0 helpful votes
December 22nd, 2018
Verified purchase

Good Experience EXCEPT on your Online Page it says to use PROMO CODE "BLASTOFF", But when i did it wasn't EXCEPTED. Would Appreciate you Applying the $5.00 Promo Credit to my order as you Advertise.

Thumbnail of user sk249
s k.
1 review
0 helpful votes
July 4th, 2019
Verified purchase

a little confusing about registering as a customer.. Did not want to do that.. just wanted to buy a battery..

Thumbnail of user jamesm2674
James M.
1 review
0 helpful votes
January 28th, 2020
Verified purchase

It was an ok experience until I realized that it would not work for me. The Lady that provided my return authorization seemed frustrated at the end of helping me.

Thumbnail of user srinivasr9
Srinivas R.
1 review
0 helpful votes
June 4th, 2018
Verified purchase

Coupon code did not work first time but got email followup and quick response. The confirm and submit page are a bit counter intuitive. Perhaps relabel confirm page as review order page

Thumbnail of user anonymoush150
anonymous H.
2 reviews
0 helpful votes
October 11th, 2018
Verified purchase

there isn't anything telling me when it is expected to arrive... so I don't know if I want to order the RUSH option

Thumbnail of user alanl642
1 review
0 helpful votes
November 5th, 2022

Fast Service.
Correct size.
But... the 2 terminal blocks, that are threaded and are to be inserted into the battery connection points, did not fit correctly. The bolts did not line up with the hole on the battery. The option was to file down the block or file away the "stop" on the battery terminals. The same battery two years ago did not have the "stop" molded in the terminals. Instead the threads were cast into the terminal. Better design, I believe.

Service
Value
Shipping
Quality
Thumbnail of user gariepauld
GariePaul D.
1 review
0 helpful votes
July 11th, 2017
Verified purchase

Excellent prices in wide comparative online search.
Efficient, effective, easy processing of order.
Very good that your business includes Pay-Pal payment.

Thumbnail of user charltong
Charlton G.
2 reviews
1 helpful vote
January 10th, 2019
Verified purchase

Easy site to use but I had trouble with logging back into my account. Password reset would not work.

Thumbnail of user bretts207
brett S.
1 review
0 helpful votes
October 9th, 2019
Verified purchase

easy to use but can not find the type of shipping. where i live it makes a difference. need to know if usps or ups.

Thumbnail of user rj52
R J.
7 reviews
9 helpful votes
April 28th, 2020
Verified purchase

EVERY THING WAS FINE UNTIL I HAD TO MANIPULATE THE PAPER WORK OF THE PURCHASE THIS IS DUE TO MY OWN LACK OF ABILITIES; THANK YOU;;;;

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

How do I know I can trust these reviews about Bigtime Battery?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Bigtime Battery?