Bigtime Battery has a rating of 3.94 stars from 13,336 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bigtime Battery most frequently mention customer service, great price, and free shipping. Bigtime Battery ranks 3rd among Batteries sites.
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Received the battery in 5 days. It was well packaged and in excellent shape. I will try the battery as soon as the weather is permitting.
Made an order and they messed it up then cancelled it without asking me and then refunded me less than what I paid 👎 Shannon who dealt with it has a terrible attitude
I could not check out using PayPal. it kept sending me back to the "zip code" section. Finally gave up and paid with card.
Price on website is $68.77 Cart price comes up72.66. Then put in Daytona 10 percent of you offered. Very strange pricing you have . Never had complaint in past.
site easy to look at batteries, no problem with placing order. Bvb battery fit my device, charged up, my device works well with new battery.
Too many steps during payment when I tried to use amazon acct or PayPal. Ended up manually entering credit card.
I was going to order 2 BAT181 which would have made the order eligible for the coupon but your coupon code SAVE25 would not work!
While this is an expensive battery, Bigtime Battery had the best price online or otherwise. Received it rather quickly, installed in 2012 Subaru Legacy in under 10 minutes and fired right up - no problems at all. Great buying experience!
shopping part good trying to pay for it took forever keep saying zip codec was wrong ive lived in this city all my life still the same and had to jump to so many different pages to get there
Easy to order with PayPal, no Bigtime Battery account required, nice. I ordered a 3.6V NiCd Skil Flexicarge replacement, which is cylindrical. What I received was a 6V NiCd in a large housing containing a cylinder pair. I contacted the seller, they gave me an address via email, no shipping label or RMA number.
I was required to go back two or three times re-entering info before I could complete my order. Far too much trouble.
placing an order shouldn't be this difficult. when I thought it was submitted, it turns out the screen telling me what to expect wasn't an order confirmation. It was an order preconfirm confirmation, and I had to click another button to submit an order. I thought I put it through, and turns out I still had to push another order confirmation button or submission button or something like that. I actually called in to ask if they saw the order, and it turns out no it wasn't. I had to submit it again.
there was also price discrepancy between item description and order placement; a difference of more than $10. I still placed my order because of my past experience and hopes in product authenticity (vs ebay or amazon).
I did not want to register with paypal. Paypal is a hacking risk. Your website should not force people to do something dangerous.
I don't understand why it says free shipping on most items, I put in the free shipping coupon code, and the free shipping isn't applied.... even though the order was over $200. A little more clarity on what has free shipping and what doesn't would be nice.
Easy to order. However, the product was not what I was lead to believe. I was looking for a Ryobi 12 volt battery replacement for my leaf blower. I googled my requirement and that lead to bigtimebattery.com. The recommended battery did not fit my leaf blower and I will be returning it.
Tried entering 3 different coupon codes (FRESHIPBLU, CYBORG, GRISWOLD) and none would work or even enter.
When you have a different bill to and ship to process is not easy. also tried to checkout using my amazon acct. and found it impossible
Shipping was free and relatively quick but the Banshee battery charger I received was very defective, the interior components were not connected, it felt like a box of rocks..screws were missing and the faceplate was falling off..I should know better than to purchase products made in China..
We called customer service and they quickly issued a refund..
this was my third attempt. i had problems with my amazon pay and my paypal attempts. the site never completed the sales.
Easy checkout, low prices. ONLY con is that dimensional differences between new batteries and the original tool batteries made locking and releasing the batteries from the tools were slightly more difficult. They did fully engage the tool, but the catch did not hold as well, but the friction fit held them in place. With minor massaging of the catch, they work just fine! I can accept the small inconvenience because the price and otherwise satisfactory nature of the product.