• Bigtime Battery

Bigtime Battery

Overview

Bigtime Battery has a rating of 3.94 stars from 13,336 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bigtime Battery most frequently mention customer service, great price, and free shipping. Bigtime Battery ranks 3rd among Batteries sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 82.9%
Positive
34
Neutral
1
Negative
6
2
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What reviewers want you to know

Positive highlights

  • Email customer service was pretty quick to respond to my question.
  • Fist time buyer, Bigtime Battery was cheaper than anywhere else and made the buying process very easy!

Critical highlights

No critical highlights yet

How would you rate Bigtime Battery?
Top Positive Review

“Banshee Battery YTZ14S 12V 11.2Ah 230CCA SLA Power Sport Battery”

Jim S.
1/8/24

Received the battery in 5 days. It was well packaged and in excellent shape. I will try the battery as soon as the weather is permitting.

Top Critical Review

“Messed up 👎”

Perfect T.
2/16/24

Made an order and they messed it up then cancelled it without asking me and then refunded me less than what I paid 👎 Shannon who dealt with it has a terrible attitude

Reviews (13,336)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (40) time battery (23) web site (15)
Thumbnail of user scottw183
Scott W.
1 review
2 helpful votes
March 4th, 2020
Verified purchase

I could not check out using PayPal. it kept sending me back to the "zip code" section. Finally gave up and paid with card.

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Charles r.
1 review
0 helpful votes
March 27th, 2018
Verified purchase

Price on website is $68.77 Cart price comes up72.66. Then put in Daytona 10 percent of you offered. Very strange pricing you have . Never had complaint in past.

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Judy T.
1 review
0 helpful votes
April 3rd, 2020
Verified purchase

site easy to look at batteries, no problem with placing order. Bvb battery fit my device, charged up, my device works well with new battery.

Thumbnail of user tellyd1
Telly d.
1 review
1 helpful vote
January 4th, 2020
Verified purchase

Too many steps during payment when I tried to use amazon acct or PayPal. Ended up manually entering credit card.

Thumbnail of user markr1234
Mark R.
1 review
1 helpful vote
April 29th, 2020
Verified purchase

I was going to order 2 BAT181 which would have made the order eligible for the coupon but your coupon code SAVE25 would not work!

Thumbnail of user vinceb45
Vince B.
1 review
0 helpful votes
May 21st, 2018
Verified purchase

While this is an expensive battery, Bigtime Battery had the best price online or otherwise. Received it rather quickly, installed in 2012 Subaru Legacy in under 10 minutes and fired right up - no problems at all. Great buying experience!

Thumbnail of user davidw2231
david w.
1 review
1 helpful vote
January 24th, 2020
Verified purchase

shopping part good trying to pay for it took forever keep saying zip codec was wrong ive lived in this city all my life still the same and had to jump to so many different pages to get there

Thumbnail of user lorees38
Loree S.
1 review
0 helpful votes
January 27th, 2019
Verified purchase

Easy to order with PayPal, no Bigtime Battery account required, nice. I ordered a 3.6V NiCd Skil Flexicarge replacement, which is cylindrical. What I received was a 6V NiCd in a large housing containing a cylinder pair. I contacted the seller, they gave me an address via email, no shipping label or RMA number.

Thumbnail of user barryo12
Barry O.
1 review
1 helpful vote
October 11th, 2017
Verified purchase

I was required to go back two or three times re-entering info before I could complete my order. Far too much trouble.

Thumbnail of user dustink26
Dustin K.
2 reviews
1 helpful vote
July 8th, 2020
Verified purchase

placing an order shouldn't be this difficult. when I thought it was submitted, it turns out the screen telling me what to expect wasn't an order confirmation. It was an order preconfirm confirmation, and I had to click another button to submit an order. I thought I put it through, and turns out I still had to push another order confirmation button or submission button or something like that. I actually called in to ask if they saw the order, and it turns out no it wasn't. I had to submit it again.

there was also price discrepancy between item description and order placement; a difference of more than $10. I still placed my order because of my past experience and hopes in product authenticity (vs ebay or amazon).

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Are y.
1 review
0 helpful votes
July 25th, 2017
Verified purchase

I did not want to register with paypal. Paypal is a hacking risk. Your website should not force people to do something dangerous.

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Michael P.
1 review
1 helpful vote
December 12th, 2017
Verified purchase

I don't understand why it says free shipping on most items, I put in the free shipping coupon code, and the free shipping isn't applied.... even though the order was over $200. A little more clarity on what has free shipping and what doesn't would be nice.

Thumbnail of user patricki8
Patrick I.
5 reviews
1 helpful vote
May 17th, 2018
Verified purchase

Easy to order. However, the product was not what I was lead to believe. I was looking for a Ryobi 12 volt battery replacement for my leaf blower. I googled my requirement and that lead to bigtimebattery.com. The recommended battery did not fit my leaf blower and I will be returning it.

Thumbnail of user lindal416
Linda L.
1 review
1 helpful vote
April 26th, 2018
Verified purchase

Tried entering 3 different coupon codes (FRESHIPBLU, CYBORG, GRISWOLD) and none would work or even enter.

Thumbnail of user charless268
Charles S.
7 reviews
1 helpful vote
March 23rd, 2019
Verified purchase

When you have a different bill to and ship to process is not easy. also tried to checkout using my amazon acct. and found it impossible

Thumbnail of user johnf456
John F.
2 reviews
1 helpful vote
June 20th, 2016
Verified purchase

Shipping was free and relatively quick but the Banshee battery charger I received was very defective, the interior components were not connected, it felt like a box of rocks..screws were missing and the faceplate was falling off..I should know better than to purchase products made in China..
We called customer service and they quickly issued a refund..

Thumbnail of user adrianl54
Adrian L.
2 reviews
3 helpful votes
May 29th, 2020
Verified purchase

this was my third attempt. i had problems with my amazon pay and my paypal attempts. the site never completed the sales.

Thumbnail of user matts245
Matt S.
7 reviews
0 helpful votes
December 8th, 2017
Verified purchase

Easy checkout, low prices. ONLY con is that dimensional differences between new batteries and the original tool batteries made locking and releasing the batteries from the tools were slightly more difficult. They did fully engage the tool, but the catch did not hold as well, but the friction fit held them in place. With minor massaging of the catch, they work just fine! I can accept the small inconvenience because the price and otherwise satisfactory nature of the product.

12.6K additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

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