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UPDATE. Took these three suits to Mexico for vacation, and although they fit well they NEVER DRY and I had to sit in a Wet suit all day. In all fairness, I must update this review as Joe did what he promised and refunded the money for the mistaken shipment, exchanged the items that were too small, charged me no shipping coming or going and refunded the remainder. I finally have three bathing suits that fit. Give him your measurements and he will tell you what size to buy. He was right. I am now totally satisfied. So ignoring all negative reviews, I proceeded to order bathing suites as no where else could I find sizes that have bigger cup sizes. Low and behold I enter everything into the system and it errors out time and again. I call the number and get Joe. He says he has to order manually and enters everything and emails me the order, which is wrong. I ordered one size of three different bottoms and for the tops I ordered each three in two different sizes. Joe's order included the bottoms in two different sizes. I call him, leave a message and he finally calls me back and says he'll fix it. By now there is no description next to the order numbers, but I trust he knows what he's doing. BIG MISTAKE. He cancelled some of the wrong things. I only find this out when they send me the shipping order, and it says your last item is ready and is being ships. We are talking over $600 in merchandise. So they screw up the order and they don't refund any money so I'll get a credit. Total crap. I should have believed the reviews but they were old and I thought certainly they got their sh! Together!
Wish I'd seen these reviews before I ordered! I returned what I bought, wrote I wanted a refund to my card, and was given store credit. I've called and emailed so many times asking for it to be sent to my card with no response. "Customer service" is a guy named Joe who does not email or call back! Avoid buying anything from here unless you are certain of your size and brand! Edit: I filed a complaint with BBB (another comment suggested it) and I got my refund the next day
I loved the 2 bras I eventually kept, but I never was refunded money on a bra that I returned. They also have a lot of bras "out of stock" which makes it extremely frustrating when you are trying to size up or down. They ship relatively quickly, but you have to keep a sharp eye on getting refunds for the bras/items you return.
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