• Big Bear Getaway

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Overview

Big Bear Getaway has a rating of 2.25 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Big Bear Getaway ranks 267th among Vacation sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
15
See all photos
How would you rate Big Bear Getaway?
Top Positive Review

“Attentive Customer Service”

Candie S.
7/27/20

I was looking for a quick getaway from the city and contacted Big Bear Getaway. They immediately responded with many choices for excursions and lodging. I highly recommend them!

Top Critical Review

“Lies”

R J.
1/14/23

Lies to you and does not communicate,don't waste your time. The definition of disorganized. I'll be surprised if they are open in a year from now.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user rj414
1 review
0 helpful votes
January 14th, 2023

Lies to you and does not communicate,don't waste your time. The definition of disorganized.
I'll be surprised if they are open in a year from now.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikep19
2 reviews
8 helpful votes
May 17th, 2011

I would have to give this site a below average rating. The price for their cabins are decent, Not the lowest but not over priced. The cabin looks nice but pillows and blankets that were at the place looks dirty and old... They charge for cleaning fee but you have to take all your trash to a dump site a few miles away from the cabin on your own... if you don't take your trash out they will add additional fees ontop of the cleaning fee you paid for... I'm a little disappointed but I should have asked their rules before I booked

Thumbnail of user timmyn8
1 review
0 helpful votes
July 9th, 2021

Is this a $1000/night rental or a FORECLOSED home someone posted online as a cruel joke? We stayed at #036 Cabin - Eye of the Eagle. NOT A CHILD (human) FRIENDLY RENTAL! (Please see my attached photos before even thinking of renting this cabin.)
The smell of mold hits you in the face the second you walk through the door. Then you look up and see some of the worst black mold you have seen all throughout the house. Instantly gave me a migraine. So much so that I had to step outside. How is this place legal to rent? Outlets throughout the home are broken with exposed wires are far from up to code. If a child is in this home without constant supervision, there are some serious dangers. I felt like a bad husband expecting my wife to sleep on a bed that "poofed dust" when she sat on it. We made the decision to cancel our stay but we were not refunded by the company. Every flaw of this place was only highlighted by the cheap and dangerous "fix" completed by the owner or whoever is managing this rental. NO ONE should be allowed to stay at #036 Cabin - Eye of the Eagle until it is inspected by the city and some serious renovations are made. The owner and rental company managing this home should be ashamed for thinking this cabin is healthy/safe.

Tip for consumers:
DO NOT STAY HERE - See photos

Thumbnail of user candies6
3 reviews
0 helpful votes
July 27th, 2020

I was looking for a quick getaway from the city and contacted Big Bear Getaway. They immediately responded with many choices for excursions and lodging. I highly recommend them!

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