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BidToro has a rating of 1.5 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. BidToro ranks 141st among Penny Auction sites.
After thousands of dollars and a steep learning curve, I've "won" a number of items. There are no problems paying into the site for bidding credits; different story paying for getting an item out. Messages like "Payment failure" come up. Customer Support excuses include: "logistics", "technical Dept working on it"... After months of complaints and requests for escalation: file given to Management - who doesn't respond. To date I have not received 1 item even though items were "won" (even a few successfully paid for) about 4 months ago. Site shows delivery in 30 days. No VIP 10 daily credits added to account: Cashback redemption shows"Merchant account not enabled"... Site shows Systematic Trade Ltd in U. K. operates this business: trail becomes even more elusive. It's unbelievable that they can get away with this! Where are the regulatory bodies?
After thousands of dollars and a steep learning curve, I've "won" a number of items. There are no problems paying into the site for bidding credits; different story paying for getting an item out. Messages like "Payment failure" come up. Customer Support excuses include: "logistics", "technical Dept working on it"...
After months of complaints and requests for escalation: file given to Management - who doesn't respond. To date I have not received 1 item even though items were "won" (even a few successfully paid for) about 4 months ago. Site shows delivery in 30 days.
No VIP 10 daily credits added to account: Cashback redemption shows"Merchant account not enabled"...
Site shows Systematic Trade Ltd in U. K. operates this business: trail becomes even more elusive.
It's unbelievable that they can get away with this! Where are the regulatory bodies?
Tip for consumers:
VIP cashback is a farce! I tried to use earned cashback to purchase items shown in the "store"; couldn't be processed as "Merchant Account not Enabled". After complaining, they've locked my account and not responding! Thieves
I have recently tried to contact Bidtoro.com (as they were still showing me as an active bidder). No refunds or products delivered and NOW they've blocked me from even viewing the site!
URL ERROR
I bidded and then time increased after sometime without any extra bid. Just a waste of time.
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