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Claim Your BusinessBHLDN has a rating of 1.56 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BHLDN most frequently mention customer service, wedding dress, and return policy problems. BHLDN ranks 329th among Wedding Dresses sites.
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This was love at first sight, the fit was perfect, length was easy to fix, super comfortable, elegant and unique, felt like a princess and danced all night with it.
BHLDN could not care less about their customers. They misrepresent what items they have in stock and don't inform you when they back order your wedding dress that you paid expedited shipping for you, so it ends up being a surprise you may or may not find out about that your dress isn't coming in 5 more months. Customer service does not care. No one will reach out to you. Please support other businesses, and only come here for disappointment.
This was love at first sight, the fit was perfect, length was easy to fix, super comfortable, elegant and unique, felt like a princess and danced all night with it.
My first purchase from this site and I'm beyond pleased with my dress! I'm glad I didn't read the customer reviews because I would have missed out on a great dress at an affordable price! High quality dress!
This was the best shopping experience I have ever had. The workers are so friendly and made us feel very welcome and were helpful without being pushy. The best part is that they don't only sell wedding dresses, they sell dresses for almost every occasion, so I'm pretty sure I'll be coming back.
I ordered the ginger convertible dress for a bridesmaid dress in dusty blue. The bride changed her mind about the color of the dress she wanted for the wedding party, however, it had been over the 30 day return period since I had bought it. I called BHLDN and dealt with a very helpful, kind lady who said she would honor the return and offered me free shipping to return in. I loved the dress so much, I wanted it in the new color the bride had picked but wasn't able to get a swatch in the fog color to make sure it matched the swatch the bride gave us. I called BHLDN again to see if they offered free shipping for returns and they offered me free overnight shipping and free shipping if I needed to return. Not to mention, the dress quality is impeccable! It's comfortable, functional, and stunning but simple design. I'm so shocked at all these horrible reviews!
I love my Coco faux fur wrap! It makes a perfect cover up for any formal occasion. And it's now on sale! I ordered from them before and know they have great deals
I went in store and tried on a bunch of dresses and went with a dress I would never have thought I would get from the pictures online. The store was very nice and the woman helping me was also. When I got home I was unsure if I made the right dress choice, so I ordered another one to try on and compare the two. After reading some reviews online, I was nervous about returning the dress I didn't go with, but I actually found the process to be super easy and had no difficulties with the return at all. I have a dog and figured I would be charged the $75 restocking fee, but I wasn't. It only took a couple of weeks for the return to process and money to be put back into my bank account. I paid debit so I don't know how long it would be if you use credit. During this whole process I thought the belt I ordered was never delivered even though it was in with another package. The customer service was friendly and ready to send me a replacement for free before I found it. I hope this review helps someone who wants to buy and try on dresses at home. I know I was nervous about the whole thing, but I found the process was totally awesome! Also, love the BHLDN dresses! Wish I could have more than one dress! :). I think there's something totally unique for everyone. Plus, the company of the dress I went with gives free toys to children in Africa for one year from the purchase of the one dress. That rocks!
I love my hanging bud vases that I purchased from this site! They look elegant with white roses and baby's breath and were perfect centerpieces over the tables at my bridal shower.
I got all of my bridesmaids gifts from bhldn.com! They have really hard to find items that have a vintage inspiration that I just adore. The Amore Dish was a big hit with my girls.
I ordered the Bella gown and it is the most angelic piece I have seen. This is my second wedding and I'm going to feel more beautiful than my first in this amazing dress!
As the Maid of Honor, I got to choose my dress and found the Sabine gown from here. It is the most stunning champagne satin dress I have ever seen and am so exicted to wear it.
An understated word with significant meaning charmed us. And so began, BHLDN (pronounced beholden). Inspired by the Dutch word for? To keep,? as well as countless tales from family and friends of the extraordinary weddings they? ۪d been part of, we be...
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