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Claim Your BusinessCompany remained in contact with me to ensure I received the order on time! The dresses are flawless!
Keli Smith of Wedding Tropics has been wonderful to work with. We had some late-in-process orders for my daughter's beach wedding, and Keli talked me through style options and delivery times. She promptly resolved an issue that arose, and my 2 orders both arrived earlier than expected (hugely appreciated during this busy time!). The attire is perfect for the big day, and the customer service has been stellar. Highly recommend!
Love love love! My dress came on time and it's the perfect size and colour! It was really cheap and still good quality, thank you so much!
Products used:
Prom dress
It's my wedding dress and people couldn't stop complimenting me on how beautiful the dress was.The plunging neck was so sexy! Thank you so much!
Bought a gorgeous blue dress for a uni ball and it came super quick, looks exactly like the picture and is made so well. The customer service was amazing, I had ordered the dress close to the date and was worried it wouldn't make it so I contacted the team and they made sure it came as soon as possible. Just needs a few alterations but that's probably cause of my measuring for the custom make. So so so in love with the dress! And definitely recommend the company!
Tip for consumers:
Contact customer service with any enquires and may need alterations as sizing can be a bit different
Products used:
Dress
My dress was extremely well made. So happy with the color and quality of the product, and it showed up on time. It ended up being a little big so I had it taken in, but its stunning. I got so many compliments on it last week when I wore it for a Valentines party I hosted. It would have been helpful to have a contact phone number though. You should have a company number to call!
Products used:
Dress.
I wish I had better things to say about Lulus. I bought some business casual pants on sale, and while they are definitely super cute, they're clearly made out of cheap materials. Of the three pairs I ordered, one's zipper broke immediately, and another has a giant tear in the pocket. Haven't checked the third pair but there's likely something wrong with them too. I think if you're going to go for fast fashion, you might as well go to one of the super cheap places, because honestly the quality is nearly worse.
They provide good service. I got the best treatment here plus best dress too. Highly recommend with the whole heart.
Hi, Sarah! We're so sorry to hear that you've had this experience. We'd love to help take care of this right away! We've reached out via Sitejabber's verification system to request your Lulus order number or email address. We hope to hear from you soon so we can get in touch. Xo