The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Very easy and thorough. Excellent!
Good Experience so far
I've shopped with you in the past and am always deeply satisfied. Thank you for excellent service and wonderful products!
Easy to order, no tax and free shipping
Outstanding
Very clear web site
Quick service and answers to my questions.
Loved that I could create an account just by entering my shipping info. Thanks for making this an easy process so far!
Super fast delivery! Price was the same everywhere so went with fastest delivery and that it was!
Easy ordering online and super fast delivery.
This is the third vacuum purchased over the past 12 years plus; superb products and service. Thanks!
This was very user friendly. I happen to love Miele.
Good customer service and very wuick delivery
I've had to order the same products for the second time because my first order was cancelled by the fraud department. I have no problem with that except I was not informed about any problems. So having expected my product on Tuesday, I now have to wait for about a week to get it. This was a bit disappointing because the fast shipping was a the biggest reason I chose to get it through best vacuum.
Quick easy ordering and I save money as well.
Quick and painless, found exactly what I needed in about 2 minutes.
Very easy to find what I was looking for, easy to order, prices comparable to other sources. But getting next-day delivery for no charge is unprecedented! Why would I go anywhere else?
Very satisfing
I liked the compare chart that helped me to determine which vacuum I needed. Also the free one day shipping.
Very pleasant