Best Tickets has a rating of 2.33 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Best Tickets ranks 161st among Tickets sites.
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Got excellent seats at a cheaper price than I could find at Stub Hub. Delivered on time, friendly customer service, what else can I say? I will be back.
In December I bought 4 tickets to a Temptations/Four Tops concert in Sarasota Florida on March 8th. I paid $810 which was charged to my credit card. The tickets were promised to be delivered by March 4. On March 6th, I contacted Best and spoke with Dennis. He assured me after talking with the sellers that the tickets would be made available electronically later that night. No tickets were received. On March 7th, I called Best and spoke with Olivia who assured me the tickets were going to be delivered within the hour by electronic means. No tickets were received. On March 8th I called Best and spoke with Victor who said he was a manager. He called the seller and after about a 10 minute wait he came back on line to inform me the seller did not have the tickets and the order was to be cancelled. I reminded Victor about Best stated policy of GUARANEEING a ticket to the event if the seller us unable to perform but since the show was a sell-out there was nothing they could do. I asked for the identity of the seller of the tickets but Victor refused to provide it to me. I would NEVER consider buying tickets from Best again. As a company they are negligent in providing adequate supervision of the ticket dealers they would wish. They have no ethics and zero concern for customer care. Worst experience of buying event tickets in my lifetime. AVOID THIS COMPANY! Here is my proof of purchase: Order Details #49667384 View order status The Temptations and The Four Tops Van Wezel Performing Arts Hall Wed. Mar 8,2023 7:30 PM SECTION Section: Left Middle Row: 14 DELIVERY Electronic Transfer QUANTITY 4 NOTES XFER Please note that you will need to use an iOS or Android mobile device to gain entry to your event.
Got excellent seats at a cheaper price than I could find at Stub Hub. Delivered on time, friendly customer service, what else can I say? I will be back.