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BestPricePhoto has a rating of 1.85 stars from 101 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BestPricePhoto most frequently mention credit card, customer service, and next day problems. BestPricePhoto ranks 188th among Photography Equipment sites.
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Great experience. They were very helpful and understanding when verifying our order since we live out in the middle of no where. Once that was completed, the FedEx personnel were very accommodating in getting our order to us. Since then I have used 12 Gig of pictures on movies on a 16 GB chip, 2 of the house, 4 of the family and the rest are of Robbie, my grandson. He loves getting his picture taken. Frist word out from him I swear was CHEESE! Great Camera
This has been very bad shopping experience. I ordered a camera through them on April 24, except for an\ confirmation email about my order, there is no update about shipping or credit card charge. Their website only shows the order is in progress. Till today (May 2nd), I made my second phone call asking about where is the merchandise? The guy says it will be shipped out tomorrow. The customer service was rushy and unclear, apparently they do not care the customer's need because there is things they are hiding. Will never shop with them.
Great experience. They were very helpful and understanding when verifying our order since we live out in the middle of no where. Once that was completed, the FedEx personnel were very accommodating in getting our order to us. Since then I have used 12 Gig of pictures on movies on a 16 GB chip, 2 of the house, 4 of the family and the rest are of Robbie, my grandson. He loves getting his picture taken. Frist word out from him I swear was CHEESE! Great Camera
Dude and dudettes: they rock, they sent my camera and lens bundle to me within 48 hours after placing the order and had everything perfect. Could not have asked for better service than i received. They sound like new yorkers but they act like gentlemen, A+++
Good website and excellent prices on USA warranty products.
Placed order on line 4/21, credit card charged on 4/25, camera delivered on 4/28 by FEDEX at no charge...
Would definitely buy from them again in the future.
"Updated my Review thanks to Roger's Recovery and extra effort to get my daughter's camera shipped via express."
Placed my order on BestPrice Photoa and received an email to call to confirm the order. I like this security measure to ensure that no one was fradulently using my credit card. I chose basic ground freight and received my order in about 5 days. Will definately do business with them again.
I ordered a camera from their website with ground shipping on Oct 27 recieved it 3 days later in my hand by FedEx great service & easy order process
Great price for Canon sx40. Fast delivery, I placed the order on April 24th and delivered on the 26th morning by FedEx great service!
We found that this was the best price online for the Canon Power Shot SX40. We ordered it, the salesman was very congenial and helpful, and we got the camera in a week.
Easy to use website, great price on Nikon D7000 Digital Camera, Fast delivery, A+ all the way
I ordered a Canon EOS Rebel T3i Digital Camera W/EF-S 18-135mm f/3.5-5.6 IS Lens. This was ordered by phone and I talked to a sales rep -- Carlos Avalon. He answered all my concerns. The phone call was made on August 7,2012, Fedex'ed on August 9,2012 and received on August 13,2012. Since a signature was needed I picked it up at a Kinko/fedex drop off on August 14,2012 to give to my daughter whose birthday was August 14,2012. The only concern was that I received no email showing shipment and tried calling on August 13,2012 and listened to music and after several minutes hung up -- I am not very patient however not surprising with most companies. Bottom line -- price was very good and delivery time was great.
MY PERSONAL OPINION OF THEM & THEIR WEBSITE
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Their site is very easy to navigate & very easy laid out. The design could be better but its not bad. Their prices are very competitive as far as i can see from searching around online (Canon T3i) and their free shipping make it more attractive. They also offer free accessories when you buy a product from them which makes it a great deal. (even though i am not sure how those accessories are worth but they are FREE)
Their staff are very knowledgeable because i called to ask them few questions about a Digital Camera that i saw on their site and they were very polite and helpful and know what they are talking about.
Their return policy is 30 days which is enough time to take a look at your order and make sure you are happy with what you purchased.
Their Shipping turn around is very quick from reading some reviews online.
Doing some research about them i found that they have plenty of positive reviews & satisfied customers and very few with negative reviews from unhappy customer but that is fine because you can't satisfy everyone.
Overview
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I would give these guy 4 Stars because of their customer service, their prices, their free shipping on all their products & their free accessory kit that you get with your order.
I would say give them a shot and i am pretty positive you will be glad you did.
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Sells cameras, lenses, video cameras, home entertainment systems, computers and a number of other consumer electronics.
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