• Best In Show

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Overview

Best In Show has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Best In Show ranks 490th among Pets sites.

How would you rate Best In Show?
Top Critical Review

“Castro owner total mental case!”

DJ S.
8/26/18

This is a very customer UNFRIENDLY place to shop for pet supplies. They never want to refund your money for defective products or if the dog clothing does not fit? I returned 2 items and the owner made a big fuss over it but I did finally get my refund but was told with a very nasty attitude that I should not come back to buy anything in the future because I return too many things? 2 items? Anyway I decided to not return to his store again to buy anything. Then there is a outside contractor who cleans dogs teeth on the 4th Sunday of each month and starts before store opening time. And I have scheduled appointments with them directly(not through the store) and I meet them at this location for over a year! I am in and out in 20 mins and i wait outside while my dog is being worked on. Today I was told by the Best in Show owner that the teeth cleaning service did not want me back because I complain too much about their service (lie) and he added... I returned too much from his store too and they did not want me back? I went back to the receptionist, then he said I will call the police if you dont leave! I said go ahead! And I asked the receptionist if there was a problem with me and that they did not want me back? They looked at me bewildered and said no... do you want to schedule another appt? I said yes at another location. This owner obviously has a problem with me because I returned 2 items and he does not do returns! And of course he lied and exaggerated. He is obviously a liar making up this story for his own personal reasons..., not a professional, rude, obnoxious and threatening person that does not know how to talk to people. This store should be avoided, buyer beware! And i see others have complained to about this same person with the attitude problem too on Yelp many times! He should not be in the retail business! Update: The Pet teeth cleaning owners call me that evening to apologize for the incident that they heard about with me and were very upset that the store owner lied about them not wanting me back and trying to play a game on me! They booked another appt for me at another location they do the same service.

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user djs9
5 reviews
10 helpful votes
August 26th, 2018

This is a very customer UNFRIENDLY place to shop for pet supplies.
They never want to refund your money for defective products or if the dog clothing does not fit?
I returned 2 items and the owner made a big fuss over it but I did finally get my refund but was told with a very nasty attitude that I should not come back to buy anything in the future because I return too many things? 2 items? Anyway I decided to not return to his store again to buy anything.
Then there is a outside contractor who cleans dogs teeth on the 4th Sunday of each month and starts before store opening time. And I have scheduled appointments with them directly(not through the store) and I meet them at this location for over a year! I am in and out in 20 mins and i wait outside while my dog is being worked on.
Today I was told by the Best in Show owner that the teeth cleaning service did not want me back because I complain too much about their service (lie) and he added... I returned too much from his store too and they did not want me back? I went back to the receptionist, then he said I will call the police if you dont leave! I said go ahead! And I asked the receptionist if there was a problem with me and that they did not want me back? They looked at me bewildered and said no... do you want to schedule another appt? I said yes at another location.
This owner obviously has a problem with me because I returned 2 items and he does not do returns! And of course he lied and exaggerated. He is obviously a liar making up this story for his own personal reasons..., not a professional, rude, obnoxious and threatening person that does not know how to talk to people. This store should be avoided, buyer beware!
And i see others have complained to about this same person with the attitude problem too on Yelp many times! He should not be in the retail business!
Update: The Pet teeth cleaning owners call me that evening to apologize for the incident that they heard about with me and were very upset that the store owner lied about them not wanting me back and trying to play a game on me! They booked another appt for me at another location they do the same service.

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