• BestEssays

BestEssays

Overview

BestEssays has a rating of 3.94 stars from 358 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestEssays most frequently mention customer service, high quality, and research paper. BestEssays ranks 45th among Essay Writing sites.

  • Service
    64
  • Value
    64
  • Shipping
    63
  • Returns
    62
  • Quality
    64
2
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What reviewers want you to know

Positive highlights

  • I am so happy with the essay paper from this company I got yesterday.
  • True to their website name, they deliver the best essays and academic reports on time.

Critical highlights

  • Their customer service won't issue refunds, they will escalate the case and then waste your time and money.
  • I am so disappointed by the quality of the research paper I got written from them.
How would you rate BestEssays?
Top Positive Review

“Urgent delivery”

Kimberly K.
1/2/22

You finished my term paper in record time, even though I just had a few hours to spare. I was amazed at how fast you produced the work. Although the quality of the paper was not as high as I had anticipated, it did save me a significant amount of time. Thank you for your support, and I look forward to using your services in the future. I'm hoping that if I give you more time to write, the quality of my paper will improve.

Top Critical Review

“Cancelled my essay without notifying me which resulted me in failing my grade”

Liz L.
5/12/21

I have placed an essay which i really needed help with. Order #: 82559921 They just cancelled my payment 5 days after the payment when i thought the essay was in progress! Never received an email from them until logged in. Support wasnt helpful, they closed chat on me, forced to wait on the line. And CALLED ME FRAUD! I was forced to go to another service and was obviously late with submission. Do Not trust them!

Reviews (358)

Rating

Timeframe

Other

Reviews that mention popular keywords

essay paper (12) customer service (14) research paper (8) time (82) customer support (9) essay services (3) 15 orders (3)
Thumbnail of user chrisk200
1 review
1 helpful vote
January 31st, 2018

The first couple of assignments were ok, but as I gave the bulk order everything changed. The quality dropped, the revisions increased and the customer care got very sloppy it seems like they are really unprofessional.

Thumbnail of user loganm49
Logan M. – BestEssays Rep

We would like to apologize for your negative experience. Please provide us with more details about the situation or an order number so we can further review the case and attend to it accordingly. We look forward to hearing from you again.

Thumbnail of user jessicas331
1 review
2 helpful votes
January 31st, 2018

My assignment got plagiarism I ordered a revision and still got 30% plagiarism. Now I am stuck with the payments I made in advance. The biggest fraud site I have ever experienced. I have to say that site no more than a sham.

Thumbnail of user loganm49
Logan M. – BestEssays Rep

We apologize about the bad experience. We have always been known for the quality of our work and we regret to hear about this. May we request that you provide us with your order number so we can further investigate? We pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met and we will be glad to discuss this case further with you.

Thumbnail of user maryjanet10
1 review
2 helpful votes
July 29th, 2022
Verified purchase

This website gets 2 stars because there's a good chance I just got stuck with a less-than-qualified writer. Perhaps I should have paid more for a better writer. I gave him 10 research articles about children's chores and told him he could choose an argument based on the research. The first paper didn't make an argument, it was just titled why chores are important to children and dumped all kinds of information on you. Even worse, the conclusion he borrowed from my rough draft repeated my thesis which he didn't even use... This was supposed to be college-level academic writing. I submitted for 2 revisions the first was as bad as the first not to mention sexism he put "if a child is trained to clean up after themselves the mother will lack any reason to complain therefore there will be fewer arguments! He also put that children need to learn gender-typical roles in their youth so that they can learn boundaries for when they are adults! The third revision I had already realized I was screwed out of 130.00 so I began doing what I should've did to start... WROTE IT MYSELF... I uploaded him a copy of what I wrote, and he tried to build off it love his poor heart... Luckily, I CAN WRITE! I got it done but guess what this company isn't the best about giving that money back even when they see your paper and that it is 100% different not to mention better than his... and the 100 messages between us of me complaining trying to help him write, and the revision requests I ordered 5 pages got 4 and a half for 138.00 Oh yeah that includes a 30 dollar fee for a senior editor to review it for any errors... LOL I guess the editor was in bed must have slipped right by his desk! My advice if you can write at all yourself just suck it up and do it dont waste your money on these sites I have tried several they all suck. If you decide to though DO NOT USE THIS GUY! I am uploading the paper he wrote for me you can be the judge!

Tip for consumers:
make sure you pay extra for a top-quality writer tell them you want the best of the best! or find a diff site that lets you hold the funds until you are satisfied with their work... there is one I thinks it is edubirdie not 100%

Service
Value
Returns
Quality
Thumbnail of user loganm49
Logan M. – BestEssays Rep

Dear Maryjane,
Thank you for your feedback. We would like to apologize for the situation happened to you using our service. We would be very thankful if you will provide your order number for us to investigate your case. Will be waiting for your reply.

Thumbnail of user joec244
1 review
2 helpful votes
January 30th, 2018

I dont know if these people are actually dumb or they pretended it just to get my money. My paper had a lot of grammatical mistakes, it was also short on 700 words. DO NOT PURCHASE FROM THIS COMPANY. THEY ONLY ROB MONEY.

Thumbnail of user loganm49
Logan M. – BestEssays Rep

We regret about your negative experience. We always strive that the product delivered to you will meet your satisfaction but should there be improvements you wish to have we offer free and unlimited revision within 30 days of receiving your paper until you are fully satisfied. To further check your case, may we have your order number? We look forward to receiving your response.

Thumbnail of user jessicak114
1 review
0 helpful votes
January 26th, 2018

Don't waste your time working for them.
They won't pay you for your hard earned money helping students cheat.
Total nonsense.

Thumbnail of user loganm49
Logan M. – BestEssays Rep

We would be happy to address all your concerns. Currently, our team does not support writer concerns but we highly suggest that you contact our Writer Support Team for any problems or concerns that you have.

Thumbnail of user lisaa216
1 review
1 helpful vote
January 27th, 2018

"It is useless to ask them to write an essay for you. They dont know what essay is. I received unorganized, irrelevant and inconsistent essay after paying them a huge amount.
They dont deserve that amount."

Thumbnail of user loganm49
Logan M. – BestEssays Rep

We apologize for the bad experience. We always strive that the product delivered to you will meet your satisfaction but should there be improvements you wish to have we offer free and unlimited revision within 14 days of receiving your paper until you are fully satisfied. To further check your case, may we have your order number? We look forward to receiving your response.

Thumbnail of user toms400
1 review
0 helpful votes
January 23rd, 2018

The worst freelancing site full of fraudulent activities serious writers keep off off off off off off off off off off off off off

Thumbnail of user loganm49
Logan M. – BestEssays Rep

We would be happy to address all your concerns. Currently, our team does not support writer concerns but we highly suggest that you contact our Writer Support Team for any problems or concerns that you have.

Thumbnail of user chorld
2 reviews
6 helpful votes
January 26th, 2018

This is a total $#*! Company. Very discriminative prices. Very discriminative support team that gives other countries 5 orders in freshman and 15 orders to Kenyan writers. Wait until we scam their customer sites.
Fraud stars

Thumbnail of user loganm49
Logan M. – BestEssays Rep

We would be happy to address all your concerns. Currently, our team does not support writer concerns but we highly suggest that you contact our Writer Support Team for any problems or concerns that you have.

Thumbnail of user stuartm72
2 reviews
6 helpful votes
January 24th, 2018

21st century slavery at its worst!
If there is a platform that has sucked life and blood from excellent writers, then here it is. The lowest rates ever, large penalites for flimsy reasons.

Thumbnail of user loganm49
Logan M. – BestEssays Rep

We would be happy to address all your concerns. Currently, our team does not support writer concerns but we highly suggest that you contact our Writer Support Team for any problems or concerns that you have.

Thumbnail of user ajs7
2 reviews
3 helpful votes
July 15th, 2014

I agree it is hit and miss. Out of about 15 papers, two of them really were bad. The last paper was full of plagarism. I submitted and it was returned with a note from my instructor that she couldn't accept it. I'm lucky I wasn't expelled for plagarism! I was given 4 days to fix it and send it back. I asked Best Essays to fix it and was told I would have to submit a plagarism report. Where the hell do I get that from. I sent the paper to them with my instructors comments. But that wasn't enough. I paid $140 for a paper I cannot use.

The other paper was a disaster also. I paid about the same price for a paper they did wrong and didn't follow the instructions. I ended up writing my own paper.

If you have the money and time to gamble, try them.

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Company Representative

Thumbnail of user loganm49
Logan M.

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