• BestCanvas.ca

BestCanvas.ca

Overview

BestCanvas.ca has a rating of 3.54 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestCanvas.ca most frequently mention great quality, quick delivery, and second order. BestCanvas.ca ranks 7th among Photo Printing sites.

  • Service
    105
  • Value
    106
  • Shipping
    109
  • Quality
    101

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.7%
Positive
11
Neutral
0
Negative
6
216
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How would you rate BestCanvas.ca?
Top Positive Review

“Quality and quick delivery of product!”

Cindy B.
12/21/23

I have used Best Canvass several times because they do quality work. In the past the shipping time and lack of tracking information was less than ideal. This time it came very quickly and I could track it from US across the border and through Canada to my post office. I am so pleased they have dealt with the shipping glitch. I highly recommend them now!

Top Critical Review

“UNBELIEVABLE!”

Cherise T.
12/28/23

So I ordered from best canvas only because they had a promise to arrive before Christmas. My order did not arrive before Christmas so I asked for a refund because of false promises AND the quality of the photo puzzle I ordered was garbage. The email I received after asking for a PARTIAL REFUND was HILARIOUS. Absolutely ridiculous. I attached a copy of the email I received

Reviews (696)

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customer service (58)
Thumbnail of user alexm1198
1 review
3 helpful votes
November 8th, 2020

I was a little hesitant because of the mixed reviews but decided to give it a shot, I ordered canvases from 8x8 to 16x24. They came 8 days after I ordered them (Ontario) and there was no extra duty to pay. The picture quality is pretty good. I'm giving 4 stars because 3 out of 17 canvases had a slight 2" long line indent from the way they were packaged, I'm hoping putting something heavy on the back of them for a few days will flatten it out. For the price I would say they are great. Will be ordering again.

Thumbnail of user pattik97
1 review
0 helpful votes
March 11th, 2021
Verified purchase

Fast service. Very happy with how my canvas pictures turned out. Will be ordering again! A crease noted on one canvas but a quick press with and iron and it came out

Products used:
Canvas prints

Service
Value
Shipping
Quality
Thumbnail of user leahanns
1 review
0 helpful votes
March 19th, 2021

Super impressed with the delivery time! Not quite a week from order to doorstep. Packaging was not sealed when it arrived. The canvas quality is fantastic and is mounted on a solid frame. Excited to hang these canvases on my wall.

Thumbnail of user heatherr501
1 review
0 helpful votes
April 7th, 2021

Received an offer, thought for that price I'll give it a try, despite not being able to use the coupon, because it says not valid, and several emails to correct the issue which is still not done and no follow up from the company to rectify it further, I placed the order. It arrived yesterday and looks beautiful, I am happy with the purchase. If you want to use the coupon they offer, beware, it never works.

Service
Value
Shipping
Quality
Thumbnail of user kaylab328
1 review
0 helpful votes
October 17th, 2021

To start off, customer service is amazing. My package got lost and they sent another with no questions asked. Thank you! The canvas' are very nicely done, well quality. The Mix Blox are printed very nicely however they ate cheap, it can snap very easily thats how cheaply made they are.
The pillows are poor quality also, the picture is faded and the photo print doesn't cover the entire pillow. The mugs are a hit and a miss. The pictures on them are either done right or they are super faded.
Over all, this site would be great just for canvas'. Again, customer service was great!

Thumbnail of user joed808
1 review
0 helpful votes
October 20th, 2020

Site was easy to use although would have preferred an easy way to change a picture from landscape to portrait even though original shot was landscape. Had to go in, then cancel one and out of set up then back in to eventually do it. After that, ordering was easy, product arrived quickly and very impressed with quality.

Thumbnail of user charliep71
1 review
0 helpful votes
January 22nd, 2020

I just got my order from them after the first one was lost, and I should say Im very impress with the quality.

Thumbnail of user hollym303
1 review
0 helpful votes
December 9th, 2020

I have ordered quite a few canvas prints from this company and have always been very happy with the products and pricing. The only complaint I would have is that although it is a. Ca website the products are not coming from Canada. I was hit with extra FedEX charges in addition to my shipping costs after the products had arrived. I have still found it was worth it for me to continue to order from this company.

Thumbnail of user deads2
1 review
0 helpful votes
December 17th, 2020

Recieved my print the other day.
Nice canvas and frame. Make sure your pics are good quality or they may turn out blurry. Only complaint i have is the picture is not aligned properly. Its not square to the frame. Other than that arrived in good time. Price was great.

Thumbnail of user patm689
1 review
0 helpful votes
October 23rd, 2020

Painless to upload and choose how you want your canvas print to be made! The speed of production and delivery was excellent - follow up emails with tracking number. The print came in a sturdy cardboard box and the print itself was shrink wrapped inside. Upon viewing it, I was very impressed - and not just because I took the photo - with the quality of the print and the sturdy frame. The only damper on the whole thing was using UPS - they don't knock, they just leave your package on the front door and drive away, even in the pouring rain (which luckily it wasn't this time).

Thumbnail of user meliao1
8 reviews
4 helpful votes
December 30th, 2020

You're seriously doing a great job because I didn't see a qualified service that had an instant response until today, so you won my heart. Thanks to you, I'll make use of your service again.

Thumbnail of user pats537
1 review
0 helpful votes
November 30th, 2020

Quick and easy and good sales. Wrapping at corners not always as tight as I would like, but overall look is good

Thumbnail of user mariel37
2 reviews
4 helpful votes
June 12th, 2013

I have now ordered multiple canvases from bestcanvas and haven’t been disappointed yet. I find that my photos look much better on canvas than in pc. I usually go for the bigger frames because I think they make photos somehow more impressive. I do make sure to use only high quality photos so my canvas prints always turn out superb. And their customer support people are so nice and helpful. I love this service.

Thumbnail of user briannaj1
2 reviews
2 helpful votes
April 2nd, 2013

Overall I had pretty good experience with best canvas.
I was worried about the picture quality because I ordered 40" x 30" big frame. I expected it to be satisfactory, but I received printed picture in awesome quality already well-stretched. It outbid my expectations. Everything went smoothly from ordering to shipping. I recommend this company as a professional and reliable

Thumbnail of user sharonh1635
1 review
0 helpful votes
October 17th, 2021

I was very happy with the product, the canvas came sealed so there was no damage, the only thing was the shipping. Product was put in the box with no packing around, so box was damaged a little.

Service
Value
Shipping
Quality
Thumbnail of user clivem1
1 review
1 helpful vote
October 19th, 2013

Good value and fast service, prints arrived very quickly, the colour prints were excellent and I have no hesitation in recommending them and giving 5 stars on this. They loose a star as the black and white prints have a purple hue despite having set them up to be slightly sepia, having said this they still look fine and represent good value, Just don't expect inky blacks. If you order colour you really can't go wrong for the price and will likely use them again.

Thumbnail of user karig1
1 review
1 helpful vote
December 20th, 2013

The production and delivery was fast. Had both orders within a few days. The colours are fantastic. The wrap around canvas is great. The only negative would be with multiple canvases in one package, the one canvas has bend marks over the wooden frame. I hope once they are hung it won't be too noticeable.
I would definitely recommend bestcanvas.ca. The half price sale made it very affordable.
Thanks!

Thumbnail of user lisam2259
1 review
0 helpful votes
September 22nd, 2020

When I ordered prints of my paintings, I thought I was ordering from a Canadian company, but I was not. I was worried that I would be stuck with some huge shipping/duty/tax, but I Was Not!. I spent over the free shipping limit and there were no added charges to my total :)) .
The prep rate is quite fast 2 days (11 prints) and shipping from Florida to Ontario under 1 week, even with the hurricane.
The only thing I changed for my second order was I lightened the pictures of my paintings just a tad as I found the prints came out about 8% darker than the picture I sent, so once I changed that on my end my next order of prints came out just fine.
Very pleased over all, with the quick shipping rate and no faults in the packaging /no damage. I will order from Best Canvas again. And if your have a 1-2 weeks wait for orders at you site, you can ship them out to your customers in under 2 weeks. And not have to stock pile tons of different size prints.
Lisa

Thumbnail of user zachh11
1 review
1 helpful vote
June 10th, 2016

I was annoyed at first because I found later (after I've checked out) that it was a Miami company using Canadian URL. I thought I might have to pay brokerage fee and I paid in USD! Nevertheless, it's all good and the service is pretty fast! My bad for reading carefully.

PRO: FAST, Reasonable priced, easy ordering process.
CON: The canvas is not super perfect, but it is nice overall.

Thumbnail of user denferu
1 review
1 helpful vote
September 6th, 2013

I was stressed for the shipping, because it took about 2 weeks to receive ordered canvas. I understand, it's the shipping service fault and it keeps customer nervous while waiting.

As for the canvas, it's amazing. The quality is outstanding and the picture colors are awesome. I enjoy it a lot. I recommend Bestcanvas service for it's high quality canvases!

As for the shipping service, please make it a little bit faster:)

Thank you!

Thumbnail of user emilyj289
1 review
0 helpful votes
December 22nd, 2020

I was very happy with the quality of these canvases and how quick they came. The pictures turned out great and very inexpensive. The only problem I have is that one of my canvases has a noticeable dent in it. The packaging is not the best. Overall very happy with them

Thumbnail of user christinec1077
1 review
0 helpful votes
October 28th, 2020

I love this company. I have ordered twice through them at very good sale prices and have been very satisfied. Also very fast to receive them.

Thumbnail of user angiel185
1 review
0 helpful votes
November 6th, 2020

Absolutely love, love, love the canvas pictures! But the three I had framed are really dark (not happy at all with those).

Thumbnail of user randyb513
1 review
0 helpful votes
March 17th, 2021

I'm happy with the order
It would be nice to see them add an membrane in the middle of the bigger canvas products
I'll order again

Randy

Products used:
Canvas prints

Service
Value
Shipping
Quality
Thumbnail of user wiesn
1 review
1 helpful vote
October 18th, 2013

I am out of words for canvas quality and picture print, can't describe how awesome it looks for the price it costs.

The other thing which I didn't like, is the 2 weeks long shipping. I presume it's standard shipping period from US but in the beginning I thought that company ships canvases from Canada.

Overall - canvas is awesome, and shipping duration could be better...

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From the business

Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!

Company Representative

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Best C.
Typically does not respond to reviews

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