Not bad so far! Easy to navigate, however, i found the pool that i was looking for on my mobile, but had to enter the number in order to find it on my computer. Would be nice to have an anticipated delivery time though....i know it is tough to do but even a ball-park would be nice. Just a thought though.
Having a problem making the coupon code 1256 work. An error message on the order page states that the code was "already used". Please help to resolve this. Thanks, Matt
It was all good, except I'd like it better if y'all would send a tracking number. I really had no idea when it was going to arrive. Hadn't installed the pump yet, so I don't know if that's all a ok. Pump and packaging was all in good shape. So I'm guessing it'll all be alright. Thank you. Max
A bunch of items on your website have limited or no description, so I had to google them elsewhere to make sure they were what I wanted. You will loose customers if they navigate away from your website.
I have been buying form this company for many years and I always had a great exp;erince with the purchase
I wish the shipping was less expensive since you are located within 20 miles of where I live and I drive past your address every day on my way to work.
It would seem that not many companies "ship" to Hawaii, due to the high cost of shipping. Although, your company may be one of the few, if so, I'll come back all the time for my pool covers!
Ordered the wrong part and will be in contact next week to try and remedy the situation. Original was delivered earlier than advertised.
Shopping was great. This is my second cover in the last 5 years for the same pool. The first covers material cracked, aged, faded and started to disintegrate due probably to the harsh climate in Russia. But nevertheless I need a cover and your 20 year warranty probably does cover harsh Russian winters.
I'd done online shopping with other sites and reality is that BestBuyPoolSupply is the only one that I've not have any bad experience.
Tell web designer that there is no return to cart button to click on when responding to an error message. Also it complained about the zip code changing when they all matched.
No description given about what is included in kit. Would like to be able to click on item and it give description.
I've been using BestBuy for a few years now and have always been satisfied with the quality, price, and quick delivery
prices not the best and shipping tends to add up. purchased anyway because you had the assortment of stuff i needed in one place.
Have ordered from you a number of times before, and I have never been disappointed with the service nor the product. Good job.
This is my first experience with shopping this type of stuff online. So far everything seems fine, I hope it remains the same till the end.
I used Best Buy when we built our own pool in 2003. We ordered all of our mechanical needs: pumps, filters, heater, vacuum, pool lights, drains, etc. We saved thousands of dollars avoiding our local pool suppliers that have a captive market and gouge those who need to use them. Best Buy was extremely helpful and our pool is still going strong!
Reasonable prices and a very good selection of ELM Solar Collectors and small hardware which is very helpful in maintaining our system.
I have been buying pool supplies from Best Buy for years, and have recommended to friends and family (and they became customers as well).
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