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  • BestBrandValues

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Overview

BestBrandValues has a rating of 1.03 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BestBrandValues most frequently mention credit card problems. BestBrandValues ranks 220th among DVD sites.

What reviewers want you to know

Positive highlights

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Critical highlights

  • The charge to my credit card for that book was by DBS Books.
  • Did not know there was a 19.95 monthly membership fee when I prdered my 5.99 book!
How would you rate BestBrandValues?
Top Critical Review

“Scammed for over 3 1/2 years”

Robert H.
3/20/14

Scammed for over 3 1/2 years. I was sent an email after a small purchase that stated I needed to cancel in 7 days or I would be charged $19.95 per month. 3 changes in my credit card number with this card did not stop the charges from being removed from my account. DO NOT SHOP ON THIS SITE OR hotbooksale.com OR discountpostersale.com

Reviews (38)

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Reviews that mention popular keywords

credit card (14) membership fee (3) 2 weeks (3)
Thumbnail of user binitam
1 review
4 helpful votes
June 15th, 2011

They ask you to create a login/password for the ease of shopping or special benefits, but without making it very clear that this entails paying a monthly membership fee. Once you create a password, you are supposedly on a trail membership, but again this is not said clearly up front. Even when they send you a registration email, they do not say a word about the membership fee until at the very end of a long message such that you do not catch it right away. Unfortunately I discovered that I have been enrolled in a paid membership program after 5 months. The credit card cancelled the last charge for me, but I still end up paying for 4 months (about eighty dollars). This is as if the website is tricking you into paying money by not being very explicit about the registration/membership program.

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