• Bershka

Bershka

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Overview

Bershka has a rating of 3.53 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Bershka ranks 32nd among General Apparel sites.

  • Service
    8
  • Value
    8
  • Shipping
    6
  • Returns
    6
  • Quality
    7
Positive reviews (last 12 months): 80%
Positive
4
Neutral
0
Negative
1
See all photos
How would you rate Bershka?
Top Positive Review

“It was my best idea to buy shoes here”

Isabel M.
10/7/20

It was my best idea to buy shoes here. It's a company with a perfect service. Thanks for your responsible work.

Top Critical Review

“I just lost 150USD! Terrible”

Lenka K.
11/18/21

Its terrible! I'm very sad! I just lost 160USD! I ordered shoes and also I payed extra 25USD (they said delivery time 5-7 working day) for fast shipping. Its already more than 70 working days and still nothing. I sent plenty of email but they only answered only time to time and with the same sh't! I have to wait. They didn't give me tracking number and also they blocked me on instagram. They didn't answer on website chat! Very bad experience! Please don't buy there anything!

Reviews (23)

Rating

Timeframe

Other

Thumbnail of user lindsayk102
1 review
0 helpful votes
August 11th, 2021

Bought pants from the new collection, ordered a size M, came S, the pants came with a small hole. This is not the first time I order, but lately the quality of things has deteriorated, even if you take it and do not order anymore.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicolasb48
1 review
0 helpful votes
January 24th, 2019

I still buying bershka's clothes cause it's my style and I like them but unfortunately it has really bad quality and after 2 times washing it becomes a trash. I hope they will take care of quality.

Thumbnail of user gabrielleo
14 reviews
33 helpful votes
September 27th, 2018

I ordered a scarf from them on the 20th of September 2018, on the banner at the top of the website it said if I ordered it within 10 hours I would get it tomorrow, so I paid the £14.99 which was a good price considering how big and soft the scarf was, I was just disappointed that I didn't receive it the next day like it said on the website, I did receive it on the 24th so it wasn't a long wait

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