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Bershka has a rating of 3.53 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Bershka ranks 61st among General Apparel sites.
It was my best idea to buy shoes here. It's a company with a perfect service. Thanks for your responsible work.
Its terrible! I'm very sad! I just lost 160USD! I ordered shoes and also I payed extra 25USD (they said delivery time 5-7 working day) for fast shipping. Its already more than 70 working days and still nothing. I sent plenty of email but they only answered only time to time and with the same sh't! I have to wait. They didn't give me tracking number and also they blocked me on instagram. They didn't answer on website chat! Very bad experience! Please don't buy there anything!
Its terrible! I'm very sad! I just lost 160USD! I ordered shoes and also I payed extra 25USD (they said delivery time 5-7 working day) for fast shipping. Its already more than 70 working days and still nothing. I sent plenty of email but they only answered only time to time and with the same sh't! I have to wait. They didn't give me tracking number and also they blocked me on instagram. They didn't answer on website chat! Very bad experience! Please don't buy there anything!
Tip for consumers:
don't buy anything there
Products used:
Nike jordans shoes
Bad customer service! My cards were declined and order cancelled multiple time, contacted customer service for help and I was ignored and chat was closed... twice! I got better response from Zara
Tip for consumers:
If they had better service
Products used:
None because I didn’t receive the item I ordered! I’ve bought from this company a few times but I’m very disappointed by how this was handled
Signed up their newsletter and expecting the discount code they promised to come "tomorrow". Tomorrow comes and sees another email promising it "tomorrow"again. I became curious then so I emailed the customer service with the original "promise". Funny they asked for the screenshot of that promise. So I did and called. At that time I got robots-like answers of "It's being investigated". "Please send us more detailed documents". I got no more detailed docs to send in! I just want to say they are not honest and they are not helpful.
I was super pumped to get my suit set from Berskha for my graduation outfit. It showed up in a banged up box and was not packaged correctly an unfolded wadded up blazer with a foot print on it mind you it's satin. Super disappointing and they responded to this complaint saying they give quality care to their pieces.
Why am I paying for something I didn't receive? I had no idea the delivery was coming and the driver just left it outside the door to be stolen instead of returning it to a safe place. Of shame. I wanna refund
I wanted to buy a hoodie online, then they sent me a bikini, I felt really uncomfortable about that.
Ordene en bershka.com.mx, tuve la peor experencia con su servicio al cliente, gaste mas de 2000 pesos mexicanos y me enviarion tallas incorrectas, estuve pidiendo un cambio de tallas y sólo me decian que tal día iba a llegar el mensajero a recoger los productos para el cambio y nunca llegaba. Pesimo servicio al cliente, es realmente una burla! No recomiendo comprar!
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