• Berrylook

Berrylook

Overview

Berrylook has a rating of 1.71 stars from 1,315 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Berrylook most frequently mention customer service, poor quality, and credit card problems. Berrylook ranks 2383rd among Women's Clothing sites.

  • Service
    99
  • Value
    100
  • Shipping
    103
  • Returns
    90
  • Quality
    99
263
See all photos

What reviewers want you to know

Positive highlights

  • But by far, the best thing about this website is their customer service.

Critical highlights

  • A horrible shiny cheap fabric - unwearable - and a return address in Singapore.
  • To make matters worse, they charged my credit card on 9/26!
How would you rate Berrylook?
Top Positive Review

“Very beautiful clothes”

Irena S.
8/23/19

Many classic and very beautiful clothes. You could not find much more sites with so classic models. I'm very like it!

Top Critical Review

“POOR QUALITY MERCHANDISE”

Lynn J.
2/7/23

I ordered a winter white coat. The material is of very poor quality. Of course, the price should have been my warning. I ordered only one item because I was concerned about the quality of the item at that price point. I would like to return the item. However, there are no return instructions included in the package, so I've reached out to the company by email. I DO NOT recommend purchasing from this company.

Reviews (1,315)

Rating

Timeframe

Other

Reviews that mention popular keywords

return address (58) credit card (60) order number (21) phone number (24) customer service (193)
Thumbnail of user stefenl
1 review
2 helpful votes
October 22nd, 2018

I ordered few things from this Website and they delivered those products within 3 days time. The product quality is too good. I had a great experience with Berrylook.com, they are just awesome. Customer support need to be good enough, though they reply within 24 hours of time. Highly recommend this awesome website to purchase fashion clothes.

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Customer,

Thanks for your order and sharing.
We feel delighted that you are in love with the products and our service!
Berrylook will always be your best friends and fashion adviser.
Any problem with the order, just feel free to contact us. We are always here to serve you.

Thumbnail of user mikej381
1 review
1 helpful vote
April 27th, 2019

Berrylook is the best company ever! I bought a dress and was amazed at how it perfectly complimented my fiancées shape. It fit like a glove. Thanks to Berrylook I turned the dress into a perfect gift. It looks good on her. You surpassed my expectations. The delivery was entirely on time as promised. Thank you!

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook

Thumbnail of user urwab1
1 review
5 helpful votes
February 24th, 2019

Among other shopping sites online, i have found that Berrylook provides wonderful women clothes with very low cost which is impressive enough. This site is easy to access and you will find comfort to shop online. Apart from these the foremost important part is this site won't compromise with their quality in the garments. Discounts on every clothes can be seen apparently. Another important part for this site is if you do not like any cloth after buying then you can easily contact with the customer service to place a request of refund. They will give back your money within a suitable time.

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user katieh167
1 review
1 helpful vote
March 20th, 2019

Quality was really good I am skeptical of all the outraged type of reviews granted I wasn't thrilled with the shipping but that's internet shopping happens all the time. You really need to know your fabrics and look at pictures very carefully of anything you buy. I will update on here how the return process goes.

Tip for consumers:
When placing items in cart you will begin to receive emails about your "order" I didn't order anything But, when I decided to order days later it was impossible for me to remove those other items even when I deleted the so called "orders." You have to look carefully to be sure you don't order something you changed your mind about. I did however email them in regards to having difficulty with site accepting payment. I got a response from Julia who wanted a screenshot so they do answer there email

Products used:
none

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user garym420
1 review
2 helpful votes
August 26th, 2018

One of my favorite site to shop online! The store is pretty amazing! Original, feminine and modern! I love it! Pretty cool collections. The styles are very earthy. I think they collected the clothes just for me! The style tends to be asymmetrical, with interesting
Color combinations, and they always has a focal point-of-interest, like well-placed silkscreen. Lots of great colors and fun patterns.

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user bellaq4
1 review
0 helpful votes
March 12th, 2021

Although the logistics is not very fast, good things are worth the wait. The skirt I chose looks good, and the dress is also very suitable. Try to buy a larger size

Service
Value
Shipping
Returns
Quality
Thumbnail of user mt259
1 review
3 helpful votes
January 23rd, 2019

Honestly, if you buy something from Berrylook store, you will be amazed with the quality of their products. They are not only offering the variety of products, but also great products. One of the factors that I would like to mention here is that their website is very easy to navigate. The products are available at very affordable prices. So, why you not give it a try?

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user naada
1 review
3 helpful votes
January 22nd, 2019

I was having a problem with the size of the purchase. It was beautiful but the wrong size was ordered mistakenly. So, I had to return it. I am not healthy so it was a bigger size for me. I was worried, I contacted customer support of Berrylook. I was amazed to see such great response. They asked me to return this one and we will send you the correct sized dress without any additional cost. It was great!

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user iqrai
1 review
2 helpful votes
January 17th, 2019

Shopping online is something I normally prefer. As I don't have to leave the comfort of my home, yet get great products sitting in my home. This is a great site and I am happy to shop on Berrylook. The quality of dress is very good. It is soft and flexible enough to be used well. Thanks for the fast delivery and quick and responsive customer support.

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user rabn
1 review
1 helpful vote
April 19th, 2019

I ordered from you a very nice dress for my niece. She was very happy. She liked it so much! And now I have seen that you have also sport articles and electronics. It will be great to have a new experience with your products. I have now more reasons to visit this site!

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook

Thumbnail of user connorm29
1 review
3 helpful votes
October 3rd, 2018

This website is just filled with fab fab fab pieces, Their sales are always great as well! The fact that they only buy in small quantities of items really makes you feel like you're getting a unique piece of clothing. Any time I've worn a piece from Berrylook I've always had loads of compliments. I'm looking forward to my next visit!

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user arslank7
1 review
3 helpful votes
January 17th, 2019

The price is always considered to be the first thing buyers look while planning to purchase certain product. But I think the quality should be the most important thing before deciding anything. What I liked most about this store is that they produce quality products. Even though they are offering the variety of products, yet providing with the great quality. Thanks Berrylook!

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user amanb11
1 review
1 helpful vote
February 24th, 2019

I'm taking time out to appreciate the great product that I have bought. The quality of the
Product is very good and the shipment was sent over well in time. The quality of the dress
Was worth the price and I'd go as far as calling it a bargain. The customer support kept
Informing me about my package and I could easily track my package through the shipment
ID. All in all great pricing, great products and I'd definitely comeback for more and
Recommend it to my friends.

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user raelb
1 review
1 helpful vote
March 13th, 2019

Berrylook is amazingly good especially with their efficiency during delivery. I bought two dresses from them and they were shipped according to the agreement. Their team also followed up and helped me track the order

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user alik111
1 review
2 helpful votes
January 24th, 2019

I found the order processing system safe as well as secure. You will definitely feel satisfied by the services offered by Berrylook. One of the best things I noted was that they deliver the same thing which they show in the pictures on the website. The order delivered perfectly well and their team members were so helpful and co-operating. Very good service!

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user comip
1 review
1 helpful vote
February 4th, 2019

Not all stores offer adequate prices, most offer high prices, in clothes that cost less in other places and the quality is the same. The good thing about this store is that apart from having good prices, the clothes are of good quality and it is great when you can find these two things, quality and good prices. To me in particular I do not let myself go by a specific brand, I check well that the product is not bad before buying it, I do not buy to buy.

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user rosid1
1 review
1 helpful vote
February 10th, 2019

It is impressive the discounts that this store has in these moments, they are really very low I am impressed by the low cost of women's dresses. Not every day you get good dresses at a good price. I will recommend my friends to visit this store as soon as possible and take advantage as I do.

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user keshac6
1 review
0 helpful votes
June 12th, 2019

I love the style of sandals and there prices are the ices on the cakes, their prices are inexpensive with great quality of shoes and sandals and products.

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user arelyzl
1 review
1 helpful vote
January 6th, 2019

When I buy a product I do not pay attention to its price, I pay attention to its quality because I am a very demanding and demanding person because I appreciate the value of things.

In this shop I have found high quality products especially in dresses and accessories and although there is a lot of variety what I really look for is quality so spend little or much when I get home I want to arrive with a clothes in my hands that I will wear with a lot of confidence since it will last me the necessary thing.

It is a good combination to buy good clothes with good discounts.

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user florencec40
1 review
3 helpful votes
September 20th, 2018

It's very rare to find a company that produces one's taste. BerryLook didn't just make my day by delivering the exact wear I ordered, they were of high quality. The delivery was fast.
Aha, lest I forget, the customer service team was amazing, they were eager to listen to my complaints and also very polite in handling it. I wish all online stores can follow their path.

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user nitak7
1 review
6 helpful votes
July 5th, 2020

Extremely low quality items. Made in China items I purchased. I was not aware of this. Will never recommend site. Bought shoes and dressy tops. Lower quality than local Dept stores.

Thumbnail of user dianap173
1 review
1 helpful vote
April 28th, 2019

That very cool is to buy in a store where they serve you, a place where they care that their customers are satisfied with the service. They care about you in everything, your staff ensures that you are pleased at all times, they advise you with the clothes telling you that it is the best you look if the size is right for you. I think that this should be the case of all stores, to ensure that their customers are totally satisfied with their visit. I hope to return soon to enjoy good attention.

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook

Thumbnail of user seana81
1 review
4 helpful votes
August 25th, 2018

I think I've found my new favorite store for dresses! The website is super cute with many options for a perfect girly outfit for engagement shoots, bridal shower,
Weddings, etc. They've certainly mastered the lace trend and there are no
Shortages of off the shoulder tops. Great experience!

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user fayardb
1 review
4 helpful votes
January 24th, 2019

Would highly recommend. Prices are decent and ethical. Will generally happily honor expired sales earlier in the year to keep business. Been purchasing appliances from them for years and enjoy the quality of their products. They'll happily swap out the old ones and take them with them at generally no cost. They treat all their customers the same. Whether you're purchasing a small $30 purchase for vacuum bags or a high end purchase. All are welcome. Never had a bad customer service experience. Even the delivery drivers are polite and professional. Recommended.

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear Valued Customer,

Good day,

Thank you for your review.

Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.

If you have any other concern, please feel free to contact us.

Thank you and have a great day!

Thumbnail of user zeeshanh2
2 reviews
1 helpful vote
April 20th, 2019

You guys rock big time. I bought these to help my feet be happier without socks. The cork works well and has not been uncomfortable with the insoles. Will be making new orders soon enough. Thanks.

Thumbnail of user berrylookb
Berrylook B. – Berrylook Rep

Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook

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From the business

BerryLook is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you!

We value all our customers:

Our professional customer service team is always here to help you. Your satisfaction is our top priority!

Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service!

Enjoy your shopping at BerryLook.com.

Company Representative

Thumbnail of user berrylookb
Berrylook B.

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