Shari's Berries

Ordered berries 2 weeks in advance for Valentine's day. Paid extra to guarantee deliver on Valentine's Day. They showed up after the business was closed. 5:30PM. So the berries never got delivered. I sent 4 different emails asking what my options were. NO REPLY. I called twice, both times got someone who barely spoke english. The first one just kept asking me to repeat the order number and asking if i use any other name. The second one, all i could make out was, do you want a refund.

My girlfriend of 5 years left me after I got this as a gift for her on Valentine's day. It's absolutely unrelated to the gift itself, but 80$ for the girl to leave you was some bs, but she said she liked them, they tasted very good, she didn't like the white chocolate ones, I've never eaten this product but if I had to guess the white chocolate is my favorite flavor. The website is incredibly helpful, and makes purchasing the items incredibly easy. The shipping aspect was a very nice touch, and the what is a gift without a card attached, luckily they absolutely deliver on everything you could want. 3 stars because I have to blame someone for my breakup and I'll be damned if I take responsibility for my actions.

I ordered on 9/17 for a 9/24 delivery. There was no update from FedEx all that day and at 8 I called shari's berries very upset and canceled my order and asked for a refund. It was pretty important that they arrive on the 24th. They did show up the next day and with ice packs. They looked and tasted great. I would just order for the day before you actually need them. Ours were shipped by FedEx and not local so maybe that's why the look and taste were right

My wife received her berries fresh, she said they were ok, but every advertisement I have heard about them glorified the size of them as the biggest freshest strawberries you have Everert had, the price was outrageous for the product in my opinion, will not make this mistake again, and I will obviously deter ppl from ordering these berries

I received the cheesecake bites and dipped strawberries as a gift. It was packaged nicely. I'm not a picky eater, but the food was just ok. The cheesecake bites were nothing special. Bigger than expected however. The taste was just plain nothing stood out about them. The strawberries were huge but had a strange taste. They didn't taste like strawberries. They tasted like they had been soaked in hard alcohol or something. Wasn't too appealing for me. After getting through half of them, I ate the chocolate off the outside and ended up throwing the berries away. In my opinion this is highly overrated.

I am in a new relationship and wanted to impress this man and his young daughter with a dozen of the gourmet dipped fancy strawberries before my arrival that weekend. Everything was perfect with the order through delivery. When he called to express his gratitude, I asked for a picture and let out gasped at the site of what was supposed to be strawberries. The chocolate edibles did not resemble any type of fruit much less strawberries because the the entire piece had been submerged and no portion of the berry was shown. I was embarrassed to say the least.
I received constant discount emails but have chosen to not order from this company again.

Despite the issues with my previous order, Shari's Berries management took a step to resend my order (at no cost to me) to make up for the previous blunder. I received 2/3 of my previous order as the company forgot to add the extra box of chocolate covered cherries, as I did with my original order. This action shows a company that cares about the customer and its reputation. The fruit is fresh although, the chocolate does not rival the Godiva or Hershey and the product is a bit over-rated.

Ordered on Line when I went to confirm the order the doubled it billed it twice still trying to receive refund

Ordered a dz chocolate covered strawberries they arrived Friday as ordered. Opened up the packaging to present them to my mother and they were almost to room temperature. The one small ice pack was completely thought out and just barely chilled My mother enjoyed the strawberries and said that compared to one of her friends that had brought Wheres to church to share hers were much more tart embarrassed were. I also filled out online a card that included three lines and it was not included in the packaging. I also sent the same exact gift to my mother-in-law and the same exact thing was done with hers. Just a little disappointing.

There okay chocolate covered strawberries. The berries were fresh and the chocolate was good. But for the price I could have gotten better locally. In the radio commercials for these strawberries they say there the biggest strawberries you'll ever see. There not. There no bigger then you'll get in a carton of strawberries at the supermarket. Even if you get them on some special with delivery your looking at $50 roughly for a dozen.
To sum it up I would not buy them again.

Well, on April 14th I had berries ordered and delivered to my wife for her birthday. Someone tell me why her balloons said Happy Mothers Day instead of Happy Birthday? Did anybody there read the balloons before they walked out the door with them? April 14th is clearly not Mother's Day. Smh

I spent 25.97 in shipping! This is crazy! Never again. People! Read these
Comments and believe them. I hope the recipient of my gift enjoys these strawberries.
Groupon was NOT A DEAL.

While ordering it showed one price for delivery after provided credit card the delivery charge was changed and also I have an additional charge for priority which I never requested was included. I contacted the company and their response was that it cost them a lot of money to do this delivery

The shipping costs more than the order, If you order more than one item, you get charged again. They charged $125 to ship $100 worth of goods. If they could combine orders to same address, I would consider buying again.

Got the gourmet berries for Valentine's day and I got 12 strawberries that were slightly larger than normal but not as big as what you think they will be. They were wet from defrosting during shipping. The chocolate was hardened and at the same time wet also. For the 85 dollars total it took to get chocolate covered strawberries, it would have been better to just go to Kroger and get a lot more for less. In my opinion, not worth it.

I have ordered feom sherries berries the last 3 yrs and thos yr was awful ice packs were melted berries were small and the seemed lile they were half rotten when i got them.

Albeit the size wasn't exactly what the radio hosts are saying but they are wonderfully decorated, sweet, and nice! However, even keeping them chilled in the fridge we had one white chocolate covered go bad in 6 days, yuck! The price seems extreme, for that I'd say the size better increase or you will be loosing my interest in gifting them to anyone else. But now I know what all the hype is about on the radio.

I have had Shari's Berries for Valentine's Day; however, having them delivered in the summer in the south make for almost melted chocolate. They are shipped from CA and unless you are on the west coast or mid west the chocolate may not be as melted. The freezer pack was partially thawed but it is just too darn hot. Even if the chocolate wasn't melted I was disappointed in the size of at least half of my dozen order. Really only, 4, were "big". And the strawberries were sort of mushy. Many years ago and I do mean many, the quality was better and I would brag about them to co-workers who received their chocolate covered strawberries from Edible Arrangements that were small. Just disappointed in them but I sure ate them all by myself anyway---No sharing! Lol

They arrived when they were suppose to but the chocolate dipped strawberries were nothing like pictured in advertisement. I was not pleased at all and will never order again.

I have ordered Shari's Berries several time over the years. I have no issues with the product or delivery. That being said: I recently placed a valentine's day order online. Since I went to their page the other day to place this last order, the pages I visit on my computer have been filled up with ads from them. The thing is, they already had me as a loyal customer. All they managed to due with this unsolicited advertising is lose me as a customer. There is enough unsolicited garbage for junk I will never use online as it is and it just pisses me off when they use my ordering of their product as a vehicle for more unsolicited garbage.

I ordered 12 dozen for my wife and did not spend the extra money to have them "before 12"... they arrived at 10. So I'm happy for that, the price was fair but they like to upsell during the checkout. They have a handling fee, a guaranted fresh fee, a shipping fee, all mandatory. So they fee the heck out of you. They don't come with the stand in the picture (i didn't think it would) they don't have the green stems so it not as pretty. They are fully dipped so you can't see the red berry. So they don't look as pretty but she loved them and said it was good so that's what was important to me.

I LOVED Shari's Berries, but the charges for shipping/handling were too expensive. A customer is not notified of shipping charges in a timely manner during the order process. I won't be gifting from this company ONLY because of the shipping charges.

The berries should have stayed with thier mother for at least another week! I don't like raw, sour, white STRAWBERRIES!