• Bergdorf Goodman

2017 CUSTOMER CHOICE AWARD

Bergdorf Goodman

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Overview

Bergdorf Goodman has a rating of 4.03 stars from 328 reviews, indicating that most customers are generally satisfied with their purchases. Bergdorf Goodman ranks 5th among Department Store sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
2
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What reviewers want you to know

Positive highlights

Critical highlights

  • THE CUSTOMER SERVICE SUCKS AND YOU WILL BE WAITING A LIFETIME FOR YOUR ORDER?
How would you rate Bergdorf Goodman?
Top Positive Review

“Thanks”

Marick S.
3/14/21

Recently, you helped me choose a cool gift for my friend. I'm glad I visitet your store. Thank you. Have a nice day!

Top Critical Review

“Horrible experience”

Yaslen G.
8/1/23

BG posts items for sale that you don't really have! This happened to me recently with two separate purchases I made! BG collected my money and they have not returned it to me yet.

Reviews (328)

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Reviews that mention popular keywords

customer service (45)
Thumbnail of user robertm5275
1 review
0 helpful votes
November 6th, 2021

I love it. It fits great. It's just as bright as the pictures depicted, which is wonderful because I ride mass transit and work second shift. And the price was right. I'm recommending it to all my friends and family.

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Value
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Thumbnail of user carolb1814
1 review
0 helpful votes
March 17th, 2021

I purchased a pair of shoes for my husband. The quality of this good was perfect. Thanks a lot for doing good business.

Thumbnail of user christopherw1461
2 reviews
2 helpful votes
June 23rd, 2022

Gracias a todos puntualmente: aceptado el pedido, entrega a tiempo - llamaron a todo lo acordado. Todo está muy bien empaquetado.

Thumbnail of user hugog45
1 review
10 helpful votes
May 5th, 2020

I bought a handbag from(bergdorfgoodman.com) it was time i finally got something more adult than a plastic zip lock bag for holding toiletries while traveling, this was affordable and bigger than expected, plenty of room for everything yet small enough it doesn't take up much space.

Thumbnail of user lindsayt31
3 reviews
28 helpful votes
August 4th, 2019

You can always count on Bergdorf's to have something when you are looking for a fashionable outfit that'll make a statement even if it is last minute - at least this is my experience. They are one of my absolute favorite department stores!

Thumbnail of user preciousm33
17 reviews
8 helpful votes
April 5th, 2021

Bergdorf Goodman recently sold me a Tom Ford Jennifer Medium Grained Leather Shoulder Bag. The bag is of outstanding quality, and it looks fantastic when worn. It also has a stylish look. The product is shipped easily, and the customer service is fantastic.

Thumbnail of user darekm4
4 reviews
3 helpful votes
October 26th, 2021

Beau site avec des trucs fabuleux et un grand sens de l'association des pièces. Un endroit idéal pour avoir une idée de ce qui est à la mode.

Thumbnail of user rosiee7
Rosie E.
2 reviews
3 helpful votes
April 28th, 2019

I think i've found my favorite place when it comes to getting bags. What can i say, I fancy the cute purses. My seasonal one stop online shopping store.

Thumbnail of user elenal45
3 reviews
0 helpful votes
June 3rd, 2019

The best one stop shopping store for a trend woman as far as I know. From top designer Clothing and accessories. Simply the best

Thumbnail of user dianes546
1 review
4 helpful votes
November 12th, 2019

Ce site est génial pour obtenir des vêtements. Vous pouvez trouver n'importe quoi ici. Je recommande vraiment ce site à tout le monde!

Thumbnail of user barbarap285
1 review
3 helpful votes
September 14th, 2018

I´m from Italy and ordered something from ramy brook, cause it´´s impossible to get things of this designer in italy... they said that are delivering between 9 and 7 bussines days and it was there at day 9. Perfect condition. More beautiful that on the Foto. Sorry my english is very bad (italian girl;-))

Thumbnail of user manolot1
2 reviews
0 helpful votes
June 3rd, 2019

I have ordered one handbag to this company and the delivery time was has been really short, and product is correct.

Products used:
handbag

Service
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Thumbnail of user huldad
49 reviews
95 helpful votes
June 13th, 2017

One word the best online store i have shop with...! They are so nice and always give you a gift if you shop like crazy like me hahaha :) and they have everything in the world...! I just wanna go to there online store now.

Thumbnail of user scottb129
23 reviews
63 helpful votes
February 16th, 2016

Bergdorf is the style center of the city, and they have the best holiday windows. The 2015 windows might just be the best I have seen in the last 20 years - they're absolutely gorgeous!

Thumbnail of user lanef
121 reviews
355 helpful votes
January 27th, 2012

Owned by Neimans it gets FOURTY STARS. It is a wonderful site with spectacular clothing and accessories from top designers with a wide section. A trust worthy site as I have never had issue with the site or the store. I love the 5th ave NYC store and I try to shop there every time I am in the city. The site has many different items than what is available in store, moreover, when Bergdorf has a sale it is a fantastic sale- I am talking cheaper than outlet pricing. I wait for their sale over outlet because Bergdorf is first quality items with serious discounts. I love love love this store and I can not speak more highly of them. My love is shared with Neimans as their christmas book was my dreams in print, and they have great sales as well. Bergdorf just seems to have greater vaule sales... I swoon!

Thumbnail of user jk81
2 reviews
8 helpful votes
June 1st, 2015

YOU GET WHAT YOU PAY FOR. ALWAYS A GOOD BUY.

Thumbnail of user jaet1
4 reviews
47 helpful votes
October 10th, 2013

Beautiful site with fabulous stuff and a great sense of pairing pieces together. A great place to get a sense of what is in style. My only complaint is that my budget limits the buying.

Thumbnail of user hansonu
8 reviews
19 helpful votes
August 6th, 2013

Berdorf Goodman is as good and expensive as it gets. My wife only gets to shop here once a year because that is all I can afford!

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About the business

Free Shipping and Free Returns. Every Day. Shop Bergdorf Goodman for the latest designs from Prada, Jimmy Choo, Gucci, Lanvin, Dolce & Gabbana. Bergdorf Goodman has the best from top designers for men and women.

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