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Ben's Outlet has a rating of 1.71 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Ben's Outlet most frequently mention tracking number, customer service, and credit card problems. Ben's Outlet ranks 843rd among Discount Shopping sites.
No positive highlights yet
[UPDATE] To be fair there was an update on this order. Customer support contacted me and they were eager to resolve this. Not only did they refunded for the original order that was not fulfilled but they send the product free of charge when they restocked. Customer support did come through. Thumbs up!
Late 2012, I ordered a point and shoot camera from Bens Outlet. It took several weeks to get it. I am a professional photographer and I wanted something lightweight to put in my purse. I took the camera out of the box, put in the batteries. The lens extended and stopped. I tried turning it on and off and changing the batteries. The camera was defective. There was no customer service number to speak to anyone directly. I called the manufacturer and they agreed that the camera was malfunctioning and should be returned to the retailer. I returned it to them ( Bens Outlet) with a letter of explanation. They claimed they never received the camera and I ended up paying for a broken camera. Finally, after at least ten letters to Bens Outlet and repeated attempts to find a customer service number, I gave up. Although I challenged the charge with my credit card company, since I did not return it via registered return mail. I had no proof. I highly recommend that you do not use them or advertise them on your website. They are unreliable and cheat their customers. Too bad you don't allow for zero ratings Sincerely, Diane Wolfe
I would have to agree with the statement that shopping sites with daily promo offers would easily attract buyers. When looking up a stereo or a tablet, a kitchen appliance or a special occasion gift, Ben's Outlet is our one-stop-shop that always has something marked with a reputation of being excellent.
I am one of those bargain hunters and this is one place where I can shop for stuffs that are so useful yet within my budget. Clean-cut and client-centric, we can easily check for an item's availability in a simple click-and-learn fashion.
If we want to have a safer way of purchasing things then we could just go for the offers of this excellent entity. There are lots of things to discover on the site that the company behind the name runs.
I think this website is alright. I had ordered a Barnes and Noble 7" color multimedia eReader. I did receive it, but it took 6 weeks, so it was a late birthday present for someone. After reading all these reviews, because I was looking up other sites, I guess I should be happy I even received it at all and that it works!
This website is alright. They accept returns and the shipping is quick enough.
Unable to return a defective product. Ben's outlet will not return my emails
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