Product is great. Sales service and customer service are terrible. Sales people take more than a day to respond to email questions. It took over 7 days to iron out the order. Sales person missed putting adjustable legs on the order despite an email chain describing the range of adjustment I needed. Sales person took 4 days to respond to phone calls regarding the error. Since assuring me they would send the correct parts immediately, it has been two weeks and they still have not shipped.
Again, the product is great, but there have been errors on my last three orders.
It is just not worth the hassle of dealing with the terrible service.
I will take my business elsewhere.
Customer Questions & Answers
Did You Find This Page Useful?
Business owners: What’s your side of the story?
Manage your business