Bellacor

Purchased two "open box deal"sconces for the new remodeled condo bathroom, the pictures are showed very nice petit looking lights with crystals. On the arrival of the package I was surprised on how large the box was and after unpacking I discovered two giant sconces over 21 inches long, my guest bathoom are very small and those huge sconces would not work at all, they look like an industrial large lights for a very large spaces, there was not worning in the description. I called the costumer service to see if I can return them due to an honest mistake but unfortunately they explained to me that they are not able to accommodate me due to an a open box policy. Buyers be aware and buy from open box selection only if you totally sure! Fortunately Bellacore representative reach out to me on the next day and was able to resolve the issue to my satisfactory. Thank you for the great customer service

I had to return three sconces as the finish didn't work for my project. They charged me $208.35 for the sconces, and then credited me only$166.51. When I called customer service, it turns out that they charged restocking fees as well as shipping fees. No where on their site does it say that they charge restocking for smaller orders. Just not happy, this mistake cost me $41.84, and I will never shop on Bellacor again.