BellaCandles

For all the ones that can't get a reply from customer service I emailed them a question today and I would say it was less than 30 mins and I got an answer. I don't know how you're going about your problems but I really don't think a company could stay in business if all the bad press was real. Now, if I order a candle and its broke you can bet I will complain but 3 out of 3 so far has been excellent.
Thank you, Debra

First off, I absolutely adore Bella Candles. The scents are not only amazing, they make my entire room smell like whichever one I choose to burn! My most recent experience started with a broken in transit candle. I contacted the support team, and within a matter of 2 hours and a couple of pictures, I had a new candle on the way... and they didn't even ask that I return the broken one! Thank you for all of your help and your courteous customer service representatives!

Candle showed up just a few days after ordering, packaged well and smells good! I have yet to get to the actual ring BUT everyone needs to remember you are paying for the candle NOT the ring... it's just a fun added surprise! As for being charged monthly, if you pay attention. When you are ordering say NO I DON'T LIKE saving money/discounts how ever it is worded and you won't get yourself signed up... luckily I read and realized that's what I would be agreeing to if I selected the added deal.

Bella candles are great candles the scents are long lasting and smell awesome. Their customer service is also great they reply to emails with 24 hours or 1 business day. I have also loved all the rings that I have received in my candles the only thing that I would like better is if you could pick the size ring you receive because I have large fingers but otherwise they are my favorite jewelry candle company

I love these candles. The containers and packaging are beautiful just like the smell. I had a problem with one but they did everything right away to take care of it.

Love my candle. It smells amazing. Ring was very cute and got great customer service when I encountered a problem. I would recommended this company for your candle needs.

When you sign up for the I initial free candle you agree to the monthly fee (in the fine print, read it). But after you recieve your candle, cancel the subscription and you are still able order whenever you want. You cannot pick your ring size on the candles that are cheaper but you can the others. Wish people would read the fine print of things instead of complaining. These candles smell amazing!

I am awaiting the return of Bella candles with their NEW SCENTS. I absolutely LOVE these candles. They smell AMAZING and burn what seems like FOREVER! And... You get a piece of jewelry! Cant beat that!

I thought it was a bit strange to recieve an email that i was a weekly winner and got $20 certificate. I have never signed up or ordered from this website, I started to sign up and when it asked for my billing, i never submitted. I am very happy I read the reviews before trying to use the certificate. Seeing others being given the same certificate and then getting charged for the candle anyway. This is a knockoff site of the original Diamond Candles.

I ordered candles from fragrant jewels and the fragrance was absolutely wonderful, not to mention the excitement of finding a ring in the candle. How awesome is that... If anyone has any second thoughts from buying, please they are worth the money... You will be completely satisfied...

My husband bought this candle Cherry Paradise for my Birthday and I'll tell you I have bought a lot of candles in my time but BellaCandles have to be the best smelling candles out there, the quality is good, the shipping and packaging is great, customer service could not be better. I will continue buy candles from them and I'll also tell my friends and family Thank you so much BellaCandles.

I was gifted some soap recently and discovered a ring in my rose soap. The soap is excellent and very aromatic. Unfortunately my ring did not have a paper slip with a code on it to determine it's value. Tish responded quickly to my request and answered my question. She was very professional yet friendly and made my experience stress free.

I have orders a few times, and always, the product is perfect. Wonderful scents and great service

I absolutely love these candles. There's the best. I get some many compliments on hire my house smells so good and I tell them that it's my Bella candle that I have burning! These are they only candles I buy now. They smell amazing and on top on that and making your whole house smell delicious you get a surprise in side the candle, a ring ganging from like $20 to $40,000 or even more. The ring I in vendor was worth $20 i was sooo happy! I was very happy with my purchase will Bella candles and I will be purchasing many more!

I absolutely LOVE Bella Candles! The candles ate amazing and the jewelry is always beautiful! I am someone who appreciates good customer service, and Bella Candles have always gone above and beyond in the customer service area. The candles are what brought me to this company, but it's the customer that has kept me a loyal customer. Thank u Bella Candles!

I received the candle as a present, burned the candle got the ring out but couldn't read the complete code for the spin game. Went to Now Chatting asked what can be done. I wasn't too sure if they were going to do anything but Jessica replied fairly quick. Asked for the last four digits and gave me the missing numbers. Thank you!

I couldnt read my code for my ring and i did the live chat, it was my first time having to use live chat. It was so easy, I didnt have to deal with a bunch of emails, which was nice, it was very easy and Jay was very helpful... I love these candles so much, i want them all, it is so much fun waiting to get ur prize and the candles ALL smell really good, I want another one now! I will be getting these for a long time. I love them and ive gave them for gifts and they loved them, everyone loves these candles... THANK YOU

The smell of your candles are so amazing! They last for really long time! Thanks for such amazing customer service too! I will recommend everyone try these candles!

I have a candle burning at all times. It just makes the room smell so good. I know I will continue to order from Bella Candles. The service is great. A Lady named Eva is really sweet and helpful.

I was pleased at the quickness to respond, and the warmth like areal person! Thank you!

I ordered two candles. One was wild roses the other was warm apple pie. They both smell great. I was upset one candle was broken when it came in. I'm trying to get that fixed now. The wild roses fills the whole house with it's smell. I'm also glad cause it reminds me of my grandmother whom has passed away.

Just received my first of many candles, I got the Strawberry Candle.
I look forward to more candles and it didn't take long to recive this candle.
Can't wait to see what kind of jewellery is in this candle.
It is like a secret gift that you know little about but are excited about.
Thank you BellaCandles.

I had a few small issues with my order but I'm happy to say that Tish helped and got everything squared away. I Love Bella Candles and can't wait to receive the balance of my order.

Thanks again Tish for all your help!