Belk

I received outstanding service on 7/20/23, from Rodney, at the Parkside Rd, Belk Women and Children Store, in Farragut, TN!
I love this store, which has top-notch Customer Service in every department. Also, this store has an excellent variety of choices for all sizes.
An example of the excellent customer service I receive today… when I approached Rodney, who was working diligently behind the register, and asked him some questions about where I could find certain things, he was happy to help me find exactly what I was there to purchase. He actually walked with me to a few areas to show me what was available. He was also extremely pleasant with a happy, positive attitude.
A second example from today… I had a full, heavy load of clothing and shoes in my arms, and a very helpful woman in the jewelry department, offered me a shopping cart. She informed me that she keeps an empty cart in her work area for anyone who might need one. How thoughtful!
On a previous trip at this same store, I couldn't find my car keys after checking out, and an employee in the shoe department, searched the entire store, eventually finding them on the floor in the clothing department. She saved me!
Whenever I need to buy something for an event, I head to this particular Belk store.
Today, I ended up buying a beautiful dress, matching jewelry, and a pair of shoes for my grandson's wedding. In addition, I purchased 5 blouses. With Belk's amazing savings, I spent under $200! Incredible! A special "Thank you!" To Rodney. Belk is fortunate to have such a customer service-minded employee!

Eva from the cosmetic department at the Belk in Southpoint Mall, went over and above in her service. I wanted to get a product, but it wasn't available through that brand and she offered to show me something similar in a different brand that I liked better and it was less expensive!

I have a wonderful experience today in belk in athens. Kelvin is the best sales associate I have delt with in a very long time. He was extremely helpful in helping me find what i wanted, had a wonderful personality and attitude and very knowledgeable at his job. I give Kelvin in Athens Ga Belk 5 stars all across the board!

We're going to do some shopping at Belk store in Murrells Inlet in Myrtle Beach. The bathroom smell horrible. You could smell it in the area where the women clothes were. It not because someone used it. It smelled like it wasn't cleaned for days. When we smelt it we didn't do any shopping we turned around and left. This is my favorite place to shop.

As the kids say today, i wanna give kim props, kuttos, for being the most polite, helpful, courteous people i have ever met working at belk. While the other gentleman didnt want to give me the time of day she retreived a wheel chair for me and assisted me in a dept no one else was working in helped me to the shoe dept then out to the elevator

So I purchased 25 items online from belk as a first time shopper. The sales were just too good to pass up and I really needed work/winter clothes. After purchasing I realized that I didnt look up reviews beforehand to make sure this was a reputable company as I had never heard of them (bad on my part). All I saw was bad reviews especially about purchasing online which made me extremely nervous, but decided that whatever it's too late and ill just find out for myself whether purchasing was a good idea or not. It took me about 2-3 weeks to get everything I ordered and every single item I got was perfect (I live in oregon for reference). Quality was exactly what was described and shown in the photos and the sale prices were such a bargain. Way cheaper than buying online from kohl's or target but the same type of quality. I think the only people that take the time to sit down and write a review are the angry ones which makes sense but thats what encouraged me to write this about pleasant experience that I personally had. I will definitely be online shopping here again

Always super fast to get us our curbside order... always very easy to do returns. Great department store and very good customer service.

I have never been so frustrated with a company before! I have been a loyal customer for many years and that ends today. I bought three suitcases for and upcoming trip in February. I have been charged for four suitcases at four different prices. I have been trying to work this out for months. Each time it gets more tangled. I have spoken to eighteen customer service reps. Each one reassures me that the problem is fixed. I spent 1.5 hours on hold today waiting for a representative. After a brief conversation we were disconnected. Please reconsider before you order from Belk online
Kandace DiMartino

Can honestly say that Belk's has to be the most trustworthy and every one knows that if it costs a little more for quality then so be it! Just received my husbands watch and it was exactly what we wanted! I just had the same watch stolen from a package from a different company because of the packaging cheep and now I'm going through a lot to just get my money back! I've shopped with Belk for over 30 years and can honestly say they are a great business!

Love Belk. Only store that I will ever shop at. Especially the home office. Laura Douglas is amazing.

Although the other half of my order shipped late I had previously written a review explaing what happened thinking I wasn't getting the rest at all but luckily I just received. Idk if something got held up in the mail or what but I finally received my purchase, everything is good quality and that included my free gift with purchase so I just want to say I am very very satisfied. Thanks Belk! I will continue to order from you.

I've been a belk customer for over 30 years and have always been happy with the quality of service, my purchases and tbeir prices. I've never had a issue with any item that I needed to return, however can't say I've had many. Its a great place to shop.

First time I've ordered from Belk, and I ordered some make up. I am 100% satisfied! I ordered some Mac eyeshadow, lipgloss and I love it!

Outstanding customer service, especially in these times. Associates always helpful and pleasant and the store is clean. Love belks crown and ivy brand also

Shipment arrived damaged and Belk made it right - quickly and efficiently. That's why I love to shop there!

Was pleased with my items i ordered was expecting all of them at one time. But they did email me each time the items were shipped & delivered. Will order again!

The sales clerk went above and beyond to make sure all of my requests were completed in an excellent manner and to my satisfaction.

We had the best experience ever at Belk in Land O Lakes FL. Our sales associate was Meena! She was so helpful and went above and beyond her duty. She helped us find what we needed and was a joy to serve us and went out of her way to help us. We were visiting from Texas. Thank you thank you!

I purchased handbags for gifts. They are exceptional. I love the quality and the price was great. I give them a ten.

Janet Rodriguez
Houston

I had to write a review since I read so many negative ones. I had NO problems with Belk except that it takes some time for the clothes to arrive. I LOVE my sweaters that I got from them. I've gotten lesser quality from Macy's! Just be aware that the shipping may take awhile... I felt the items are worth the wait.

I had a lady called Delores help me she was very kind and thoughtful despite her busy day and lack of time to even eat lunch. She was kind enough to offer me a 20% discount for the extra long wait due to the long line of customers. Thanks Delores I will definitely return to belk.

I really enjoy going to Belk store 0366 in Thomaston Ga. I really needed a shirt for my wife and I baby shower, and an associate by the name of Katherine came up as was more than happy to help. I appreciated her service as well as everyone else's there.
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Jeanie in shoes at the Orange Park store went out of her way to help my sister and myself She ordered shoes that they didn't have my size in that they didn't offer at Avenues mall Her smile and help made our shopping trip enjoyable