Belk

I cannot tell you exactly how many jeans I have tried on to come up with a correct fit, the labels are all marked wrong on sizing and the t shirts I have been wearing for a few years (Coast Line, another) XL are all short and improper sized. This leads me to believe all the clothing is all seconds. I have been shopping Belk for years but honestly I am finished there unless its an emergency.

I just left my local Belk store (Centerville, Georgia) and was once again disappointed in the store personnel. I had to return some male clothing that I had used a $20 Belk Rewards Money towards the purchase. The men's shorts that I wanted to keep was not deducted from my $20 Rewards Money, the Rewards Money was applied towards another pair of shorts that I did not want to keep.

I told Linda (tall black lady in the men's dept) that she might have to call a manager to assist with the transaction. I was not sure if she would understand what I was trying to do. She listened to my explanation of what I desired to do and looked puzzled to me. I once again explained that I wanted to return the shorts that had received the discount on and apply it towards the shorts that I wanted to keep. I once again suggested that she may want to have a manager come and assist with the transaction.

She copped an attitude and said whether rudely if I didn't think she could handle the problem that I had suggested several times that she may want to call a manager. Her attitude was not pleasant nor her tone of voice. I immediately explained that I was not sure if she would have the authority to do what I was asking. She picked the phone up and called the manager on duty. Jay (manager on duty) came within a few minutes and I explained to him the situation once again. He allowed me to return the items I did not want but said he could not exchange the shorts kept for the discount price. He said I would have to wait a week or more for the Rewards Money to be put back on my card? Ok.

So I will once again have to make the trip to the store and return the shorts I'm keeping and start all over again... It's unfortunate but I have noticed the several times I have shopped in this store that some of the personnel seem to have an attitude problem. Some are assistant managers also. If customers don't bring these issues to the attention of the GM/Store Mgr. Then the snotty attitude will remain intact. Maybe a refresher course would be in order to teach the personnel how not to treat paying customers.

First time shopping at the Greenville, SC store when on vacation. Really liked the clothes and had tried on a couple and then wanted to try on a lot more with another person who also picked out about 5 pieces - then all of a sudden they closed the dressing room! We walked all the way across the store to use the other one - the only one open in the whole store and it was backed up with people waiting! We could not understand why they closed the one we had been using and they wouldn't tell us. Needless to say they lost our business and I won't be going back there again!

The store in The Villages is a mess! The fitting rooms are almost all closed.
I went today and wanted to buy a few shirts, but the dirty fitting rooms, the messy store made me ran out of there without spending one penny!
It used to be a beautiful, clean, organized store!
What's happening?

I placed a order for a bed set on Saturday night and received a confirmation email soon after, the next day I decided to check my order status but it just says "order number and email don't match up please reenter". I looked all over the confirmation email to no avail for a order number. After reading these reviews its made me incredibly anxious and I went to customer service and submitted an email, tried chatting with a agent (that had just ended the chat on me), and I have tried calling but only to get "we're super busy". Has this happened to anyone else and have you still received your order?

This store needs help. The bank they use is terrible. Service has gone down so much I hate to go in our store. They waste your time with stupid coupons which aren't good for anything you want to buy. Have been trying to order two comforters all afternoon. NO LUCK. The user name they give me won't work... actually nothing works and I am computer literate. Find another store.

I'm a Belk cardholder. I would really love to support Belk but the fact of the matter is that nothing is ever available when I go to their site to order. Nothing I'm interested in is remotely close to being available within 50 miles of where I live. The site doesn't indicate where if at all that you can get what you want nor can you order it to be shipped. It's really disappointing. Almost as disappointing as H&M. I love both of these stores but the fact of the matter is that nothing is ever available that I'm interested in. Anything that I've purchased through Belk is also cheaply made. I've got several tops that I've purchased. All have snagged and all have come loose where the thread is sewn. I wonder where these clothes were made because the quality is very quickly put together for purchase just so the stores can get inventory on the floor. I love Belk, I really do, but I'm seeing that they are just an upscale Ross, Dress for Less or those other stores that sell brand for less.

Got a coupon for 20% off at Belk last week, and this week they were having a sale, so my friend & I stopped in. Coupon said "includes all beauty" (which they have to add because they usually exclude it). The sign in cosmetics said "15% off" -- so great! The mailing for the sale had said "Extra 15% off beauty" so I'm thinking doubles, right? Nope. This is Belk. So not only did they NOT stack the 15% off sale and the 20% off coupon, they wouldn't even honor the 20% off coupon "because it's already on sale!" The employees are nice, and I like what they sell, but they are absolute weasels with the coupons. We left without buying anything and my friend is now boycotting them.

My card shows a date of 1976 on it and I am very disappointed in your choice to limit my ability to purchase Trump products in your stores or on line... I suggest you get this fixed ASAP or my trips to your business will be sharply curtailed... We do not have to go there as you very well know.

This particular store has very poor customer care. I like to shop in Belk but there's rarely anyone around to help. If you do track someone down, they aren't willing to happily help. They will do their best to escape you. In fact, the employees I've encountered have been curt and unprofessional. They act as if you're bothering them. This store is grossly understaffed for some reason. I hope they get their act together. This is why people have been shopping more online than in stores. Poor work ethics among Belk staff in Tuscaloosa, AL. They could use some educational classes on how to treat customers!

I was charged 10 times for the same order pending on my belk statement customer service played phone tag for an hour with no resolve

Everyone that I know and ive experienced it myself says the store is so HOT they have to stop shopping and leave! They become so hot in the store that we cant wait to get out of there! My sister has had a lot of things to purchase but has had to leave them and go home she got so hot and sick! Its so stupid to have our stores here temperature controlled by someone in another state! Our temps are so different than other states! Just keep it up if you want to lose all your businesx! We will be traveling to Birminhgam to shop at other stores and not Belks

Website not working you can only look at one page when you try going to the second place it goes back to the main screen, have been that way for a couple of weeks 8/13/2014

Belk.com - FIND YOUR BIG BOY PANTS AND GET THEM ON! For a major retailer, your site is woefully unprepared for Black Friday. Slooooowww when it works, then dumps you to a cutie-pie message page about be "fashionably early" to get me back in site. Yet, 10 minutes later, I'm still waiting. Well, I wait no more... Belk is a great store - it needs a website to meet the need.

Belk's deals on shoes are OK, but I'm not a huge fan of their customer service.

I like the items on belk, the priced are okay unfortunately everytime I try to place an order they tell me they cannot process my card and then there will be a hold on my card. Whenever I call customer sewrvice am usually put on hold for about 10 mins. When I finally place the order after about 4days I receive an email that the items are out of stock. Placing a phone order is even worse I have to reas out the UPC numbers of all the items I want to buy with the sizes and colours. Who needs all that hassle. No, belk still has a long way to go on their checking out.

I tried for a week (no exageration) to place a large order. There were so many website glitches that even the customer service folks I telephoned - several times - couldn't complete the order. The 15% promotional discount I was applying to the order for applying for a Belk card expired while trying to work out the bugs. I finally asked to talk to a supervisor; I explained all the problems I'd encountered placing the order, to include the Belk card promotion code, and asked them to help get the order placed. He promised he would, only to call and leave me a message that he couldn't do anything until my Belk card (that I hadn't even received) was authorized, then I could call back and place the order. I gave up.