Belk

Poor customer service. Poor selection of eye shadow and lip stick
No longer can get a makeover to see if you like the makeup products.
Hardly any petite clothes. Even the petite and short sizes are too long.
Most dresses and pants are made for Amazon women who are 6 feet tall.
Clothes way over priced.
Handicap Parks have been moved farther away to make room for curb pick up shopping.

I received a marketing promotion in the mail from them stating that if I used my elite Mastercard anywhere during the month of December that I would get 5 points per dollar. So I used it to pay off my cruise. Now they are saying I had to use it in the store. BS. I'm done with Belk. I would have used one of my other cards to pay off the cruise that had a better per motion had I know Belk was full of S"@$

I tried for 4 days to place a large order. When I tried to push "place order", it would say "address not recognized". This is 2023 folks. People move around all the time. I spoke to a really wicked (in a bad way) "customer service rep' she wanted me to go back into my cart, click on the item, write it down...and call her to see if the item was available. On their site it indicated many items were in stock. I told her it would take 2 hours to find the info! Why can't SHE go into Google? Why not? I bet they did not have half the stuff advertised on site. This company needs to just shut it's doors.

I have shopped at the Belk store in Alabama, but since I moved I have made three online purchases. The shipping is slow and the packaging is dismal. I purchased two Frye purses, one pair of earrings, and a Free People cardigan. The two purses were great but the package took a very long time to deliver and it was torn by the time I received it. The purses were fine. The earrings, they were LeVians and did not come with any paper or information, it was just thrown in a levian box. The delivery took forever too, and the small box was pretty flimsy. The last piece was a pretty cardigan that was pricey. They sent the wrong size and it was just thrown inside a plastic bag, no tissue, or outer cover, nothing. I sent the cardigan back and on the 11th, it was received. It is now the 30th and I haven't received a credit. I am following up on the return and they are giving me the run around and not answering my call. I called customer service and the persons name was Stephen who ended up just transferring me after I told him about the return. I tried calling again, but its been several minutes. No tone or response indicating a timeframe for waiting. I am just super disssapointed with this company and its lack of service. I won't be ordering from them again. Shop elsewhere, there are far better places than Belk, with just as good of discounts and product. Don't waste your time.

Everyone knows that credit scores go up and down. With that being said. Belk will randomly pull your credit and if you have something negative " even if it's wrong and you won your dispute ' They will cancel your credit card. Without notifying you! Then when you go to the store at Christmas time and try to use your card they tell you it's been canceled! I've never had anyone do this before! Randomly pull credit and someone else has mistakenly put something on your credit report and cancel my card!BELK WILL CANCEL YOUR ACCOUNT WITHOUT NOTICE!

Don't purchase from them. First off if you need to return your purchase YOU will have to pay for the shipping which mine was almost $10 AND PRINT THE LABEL AND GO TO FED EX where they made me package everything myself even handed me the roll of tape like I work there! Secondly, I received an email stating they received my item and my refund will be issues in 7 days. 7 days passed no refund issued. Called customer service where I was told "now that you have called I am going to approve your refund and will have to wait 1-3 days." Basically have to wait 10 days in total (may not have even gotten my refund if I did not call or pay attention to my bank account) on top of my $10 return I paid, AMAZON COVERS THAT, go with them. AMAZON also issues your refund AS SOON AS THEY RECEIVE THE ITEM and will PACKAGE for you! SHOP WITH AMAZON. I will never purchase with belk ever again and I will spread the word.

I worked for Belk in Cape Coral, I was the best employee, on September 22 we were hit by Hurricane IAN, my house in PKWY was totally lost, we spent 12 days without water and electricity, Belk opened on October 9,2022. My critical conditions prevented me from returning to the work immediately the current boss Pamela Perreira said that I had family problems when she saw the photos of my house.

I've done business with belk since I was old enough to do business with belk. Ordered a rug for for my kitchen. $21 and some change. Got something that might fit barbies house but I don't think she'd want it with the crappy quality. Oh and belk days they can't return my money because it's a marketplace vendor? An obvious scammer?

The value of the clothing is not even worth it your money second if you open a credit card via where is on their synchrony bank they're very tough they won't give up even if you have father and charges in your account. They lied to you the store when you step into return items those people they don't even know what the hell they're doing. They're so dumb stupid they should be fired and I can't believe it. They decide to charge me for something I didn't purchase after I spent $700 on them never will use the store. I hope they close down go out of business.

If I could rate Belk with negative stars I would. I received a package with sewage in the glass decanters. And the box was marked It Doesn't Work. But they shipped it to me anyway. I am beyond disgusted. I received them as shown in the pictures attached. I literally threw up. I can't believe any company would ship this out to a customer. I am on hold for customer service now. I am in shock.

Item still has not arrived. I have not been able to reach any customer service representative by phone to discuss. Via email I asked for refund and was told I need to wait longer. Very unhappy. Will never recommend or use again.

I found an Alfred Dunner "stained glass" woman's top for $58.50 + "free standard shipping on all orders." The price dropped after checking a box for 30% off ($40.95 after coupon was applied). During checkout, the price-checker app, Honey tested out some other coupons which brought the price of the blouse to $38.02. Estimated Tax was $4.36. But as soon as I hit the checkout button, the price would jump to $62.86! I almost hit the "pay now" button before noticing. I tried a few times and each time it wanted to increase my payment to $62.86. I'm done - no sale.

After 42 years, I closed my Belk account!
Poor inventory
Prices are too high
Quality sucks
Lack of diversity—they EXCLUDE white men!

Lets start a major class action law suit on their asses. THIEVES. And they want more to submit this review? Anyone know how to start suing them? I have proof of purchase but don't know how to show you here

I ordered a dress, the zipper was broken, sent it back to Chattanoga, TN and they said they have no record. Very disappointed! Cut up that credit card.

Managers are unprofessional at the Bel Air Mall. Unfair treatment by store manager and HR. Retaliation for doing your job properly and descrimination because you are black. Store manager is a liar. And does'nt care about her managers. Everything is for show. ASM stares up drama and backstab his peers and employee. Bel Air Mall Belk is overall bad energy..

I ordered shoes from this store and they came with a security tag attached to them. I shipped them back and got them for a second time with the security tag attached to the shoes again. This is not okay at all! I tried calling customer service and they have me waiting for more than an hr. I'm so disappointed. I want a refund ASAP especially with COVID-19 and Mother's Day coming I can't afford to get robbed. Plus not to mention this shoes were to use when I got back to work. Shame on you.

Bought this cookware set from Belk. First time I used the skillet on medium heat the inside and bottom burned up. The second time I used the pot the inside started peeling and got all over the food, which I threw out. The small pot I had to throw out because the same thing happened, the inside lining peeled and flaked and I had to throw it away. So disappointed that Belk would sell a product of such poor quality.

The Straps of the Handbag is Tearing! I just bought it in February! Tried to Return the Micheal Kors Handbag and the Manager had a Nasty Attitude and Very Prejudice! I paid my money on something that I can not wear! THIS IS A DISGRACE! 179.00 gone to Waste!

I can hardly even walk into a Belk anymore. What's happened to these stores is Literally heartbreaking. There's no pride in how the stores look. There are "this register closed" signs everywhere, very few employees seen anywhere. Once a proud, family-friendly chain... so many amazing memories... is now just a shell of itself. Such a shame. Guess that's what buyouts and greed do to old time values and heritage

I am very sorry I picked Belk for store to go for my BD shopping day
Associate Andrea from Ladies Shoe Department was the most Rude, Bulgar, Intimidated person. Yelling at me from the Register to go and get the shoes I wanted to try, speaking and laughing with another associate making me feel bullied.
All clients looked at me and I was so embarrassed and confused / scared and i bought only 1 par of Sandals thanks to Shanna who took over, apologize for her behavior and help, I was alone and she made feel horrible until my husband arrived and took me out of there
I could not find a Manager to complaint a that moment

Belk, she should not work with Customers unless she learn how to treat All Customers from All RACES the same,

Pictures say a thousand words. Belk refuses to honor purchases over $11,000 during 3x cash back. And will not respond to Rakuten's attempts for answers!

I ordered 4 items, day by day one was out of stock so left me with 1 item. I would have had free shipping but was charged now. Contacted them and they said they would wave the shipping. Still waiting on that for my credit card 6 days. The flannel shirt I received is about see thru. Very poor quality and waiting for any shipment takes way too long. Never again!