• BeFrugal

2018 CUSTOMER CHOICE AWARD

BeFrugal

Overview

BeFrugal has a rating of 4.06 stars from 883 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeFrugal most frequently mention customer service, cashback sites, and gift card. BeFrugal ranks 4th among Cash Back sites.

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 64.3%
Positive
27
Neutral
1
Negative
14
15
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What reviewers want you to know

Positive highlights

Critical highlights

  • If they find the system failed, they will often take the hit in the name of customer service.
How would you rate BeFrugal?
Top Positive Review

“Great services”

Grace D.
3/21/24

Very Good experience and I find it very helpful and beneficial offers. Services offered have a variety and significant discounts including a large variety of options and different stores and brands. The array of offers from groceries, footwear, clothing, eletronics, etc. The options are endless and for sure the cash back accumulates faster then you think.

Top Critical Review

“Cash Back Takes Forever”

El g.
11/27/23

I opened the account in August, have $31 dollars sitting in my cash back account. All verified, none payable, even meeting the minimal withdrawal limit. & when I ask, I always get the same answer "merchants gives 120 days to mark as payable. When that's done, they will notify us & we will notify you." The deals are great, but you don't actually get to use the cash back. If you want your cash back quick, don't use this site.

Reviews (883)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (72)
Thumbnail of user graced568
1 review
0 helpful votes
March 21st, 2024
Verified purchase

Very Good experience and I find it very helpful and beneficial offers. Services offered have a variety and significant discounts including a large variety of options and different stores and brands. The array of offers from groceries, footwear, clothing, eletronics, etc. The options are endless and for sure the cash back accumulates faster then you think.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

They do say, "times go by when you are having fun"! We understand that it can take some time until you see a "Verified" status becoming a "Payable" status. Although, before you know it, your cash back is already Payable and you can make that Payout Request! If you have any further questions, feel free to reach out and we will assist you!

Thumbnail of user nadern15
1 review
0 helpful votes
March 2nd, 2024
Verified purchase

I am very happy with me be frugal account.and every one should join this site they will save money

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

This makes us so happy! Feel free to use your Refer-a-Friend link when it comes to friends and family signing up. That way you can earn a little bonus for referring!

Thumbnail of user kestasv1
1 review
0 helpful votes
February 1st, 2024
Verified purchase

This is the most reliable cash back program of all that I have used.There was never any trouble.Recommend!

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Hey Kestas! We appreciate you taking the time to leave us your feedback. Our mission is to help our users earn and maximize on their earnings. We hope that you have been able to check out our new Rewards Program! BeFrugal Rewards is a new extension, which you can collect daily points to later convert to cash! Another great way to maximize on cash back.
Feel free to reach out for more information. A Team Member would be happy to guide you through it!

Thumbnail of user janetc1938
1 review
0 helpful votes
March 26th, 2024
Verified purchase

Forgot password.
Was a painless fix.
Love that you make sure it is really me.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

You're welcome, Janet! We care about the safety of our customers and their accounts. You worked hard to earn cash back, now it's our job to protect it!

Thumbnail of user edwardl1135
1 review
0 helpful votes
March 2nd, 2024
Verified purchase

Ok--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++---

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thank you for taking the time to leave us a review!

Thumbnail of user esperanzaf13
1 review
0 helpful votes
January 17th, 2024
Verified purchase

I thought this was optional. Anyway, this is a great way to save money and at the same time get rewarded with cash.

Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hi Esperanza! Feedbacks are always optional. We appreciate you taking the time to send one in. Enjoy those earnings, you deserve it!

Thumbnail of user joer490
1 review
2 helpful votes
January 24th, 2020

I happened to log in today and saw $16 was deducted from my account because of monthly inactivity fees. I was so angry and left a 1 star review (below) I then started a chat and the rep said that happens if I don't log in for a year and before I had a chance to type more, I saw my $16 was credited. So that me feel a lot better about this site. I hope Befrugal reads this because if the point of the inactivity fee is to get people on the site more regularly, not emailing customers of the inactivity fee defeats that purpose and just alienates us.

-------------- Prior review:

They have been charging me inactivity fees without notifying me! I know they have my email as I get promotional emails from them. You would think they have the technology to put in a gentle reminder saying how I'm being charged $2 a month! So I lost their promised bonus AND paid them $6! Uggh!

Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hi Joe, I am sorry that you are not satisfied with your BeFrugal experience. To clear things up BeFrugal is always 100% free to use. We do not and did not charge you or anyone a fee for being active. The only fee that may have been applied to your account is a monthly $2 maintenance fee that is only applied to dormant accounts that have had no activity (clicks, logins, etc.) for over 365 days. Fortunately, if you wish to get all maintenance fees voided and your balance restored 100%, just send a message to our support team here: https://www.befrugal.com/contactus/. Other Cash Back sites will either close your account after 365 days or will apply non-refundable maintenance fees then close your account when the balance reaches $0. I hope this clears up any confusion. Thanks!

Thumbnail of user denism257
1 review
0 helpful votes
February 7th, 2024
Verified purchase

I had been working with this app for more then two years. Very satisfied with it.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thank you for choosing us to be a part of your Cash Back journey! Check out our new BeFrugal Rewards Extension. Another great way to accumulate daily points that can later be converted into cash. That's more cash in your pocket!

Thumbnail of user oksanag32
1 review
0 helpful votes
February 8th, 2024
Verified purchase

Love it, do my Holiday shopping with it, use cash I earned via amazon gift card.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Hello Oksana! We are so grateful to hear that you are enjoying our services! We are committed to helping you save and earn cash back. We hope that you are also enjoying the new BeFrugal Rewards Extension. Points can be earned daily, that can later be converted into cash!
We appreciate you for taking time to send us your feedback. If you have any questions, feel free to reach out!

Thumbnail of user cynthiap286
1 review
0 helpful votes
March 11th, 2020

Easy to use and a good way to save. Easy redemption. Convenient. Extension works well. Certainly recommend.

Thumbnail of user lauriei21
1 review
0 helpful votes
February 13th, 2020

Always great deals and bonuses. Used other apps this one is faster and much easier. I even requested cashback and with an additional bonus. I wouldn't dream of shopping online without it.

Thumbnail of user katien226
1 review
0 helpful votes
February 19th, 2024
Verified purchase

Love the extra money! I make sure to make my purchases on my laptop to utilize this feature. It's free and generous money!

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

We appreciate you taking the time to leave us this feedback Katie! Our team works hard to find the best deals! Our mission is to help you save on your everyday purchases. Glad to hear that you are enjoying it and earning!

Thumbnail of user markw928
2 reviews
0 helpful votes
February 12th, 2024
Verified purchase

I really like how BeFrugal saves me money on my online purchases. It's a very useful and valuable tool!

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thank you, Mark! Our mission is to help you save and earn on potential cash back! Check out our new BeFrugal Rewards Extension. You can earn daily points that can later be converted into cash! Another great way to earn on some extra cash.

Thumbnail of user wendyb1486
1 review
0 helpful votes
February 14th, 2024
Verified purchase

I love everything about BeFrugal! Great customer service! Wonderful way to save a little money!

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thank you, Wendy! We love hearing from our users and helping them with cash back! We hope that you are enjoying your cash back, you've earned them!

Thumbnail of user verlaineh1
1 review
0 helpful votes
February 16th, 2024
Verified purchase

. I like my rewards, although it does take a while. They need to make sure the purchases cleared

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Hey Verlaine! Glad to hear that you are enjoying your Rewards. We appreciate your feedback when it comes clearing purchases. Our team is always here to help and guide you! Feel free to always reach out if you need some help!

Thumbnail of user shellisar
1 review
0 helpful votes
March 24th, 2020

Better rebates and cash back than the competitors. The payments received are quickly received. Love this site.

Thumbnail of user feliciar222
1 review
0 helpful votes
February 25th, 2024
Verified purchase

Easiest and best payout methods! Cash back for most of the stores I shop.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thanks Felicia! Not only are we committed to helping our customers earn cash back, but we are also committed to offering different ways to cash out the cash you've earned. We hope that you are enjoying the cash back, you deserve it!

Thumbnail of user shannonf204
1 review
0 helpful votes
August 17th, 2020

I have to say i love it because i shop so much it's a great way to get money back. And that's a win win for me.

Thumbnail of user stephenv647
1 review
0 helpful votes
January 17th, 2024
Verified purchase

Nice i love it, i like purchasing, i love befrugal

Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Thank you, Stephen! Glad to hear that you are earning and enjoying!

Thumbnail of user nancyc383
1 review
0 helpful votes
June 6th, 2018

I wanted to see my balance and review what was considered in the rebate. I found what I needed and requested a check for the balance. Very convenient since I am an on-line shopper. Thanks!

Thumbnail of user doricc
1 review
0 helpful votes
July 16th, 2018

Be Frugal was awesome to work with. I am amaze how the site is easy to navigate. I highly recommend it. Who would not take the time for this.

Thumbnail of user silvanirl
1 review
0 helpful votes
February 7th, 2024
Verified purchase

It's perfect to be able to receive cashback with Befrugal,
an excellent incentive for those who buy from different online stores,
Thank you to the Befrugal team.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Hey Silvanir!
Thank YOU! We appreciate you for taking the time to send us this feedback! It makes our day to know that our customers are earning and enjoying the services on our site. Make sure to check out our new BeFrugal Rewards Extension. Earn daily points that can later be converted into cash. Another great way to earn while you shop!

Thumbnail of user patriciam5308
1 review
0 helpful votes
February 23rd, 2024
Verified purchase

Just requested a payout. Took me three minutes to request it and 1.2.3, done!

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

This is awesome Patricia! You've earned it! Payouts from this weekend were reviewed and processed this morning. You should be receiving notification on your payout, soon.

Thumbnail of user conniek49
1 review
0 helpful votes
March 2nd, 2018

Just shop like always and earn free money, It's fun finding the same products in dferent stores with different discount from BeFrgual so you know you're getting the best price, and lost of times while browsing i find an even better product.

Thumbnail of user glendac283
1 review
0 helpful votes
February 12th, 2024
Verified purchase

The program has been a help for me for awhile now.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thank you for being a loyal customer! We appreciate you taking the time to leave us your feedback.
Check out our new BeFrugal Reward Extension. It's a great new way to earn some extra cash on daily activities.

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.

Company Representative

Thumbnail of user chrisw2925
Chris W.
Typically responds within 3 days

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