• BeFrugal

2018 CUSTOMER CHOICE AWARD

BeFrugal

Overview

BeFrugal has a rating of 4.1 stars from 901 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeFrugal most frequently mention customer service, cashback sites, and gift card. BeFrugal ranks 3rd among Cash Back sites.

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 72.4%
Positive
42
Neutral
1
Negative
15
15
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What reviewers want you to know

Positive highlights

Critical highlights

  • If they find the system failed, they will often take the hit in the name of customer service.
How would you rate BeFrugal?
Top Positive Review

“Great services”

Grace D.
3/21/24

Very Good experience and I find it very helpful and beneficial offers. Services offered have a variety and significant discounts including a large variety of options and different stores and brands. The array of offers from groceries, footwear, clothing, eletronics, etc. The options are endless and for sure the cash back accumulates faster then you think.

Top Critical Review

“Cash Back Takes Forever”

El g.
11/27/23

I opened the account in August, have $31 dollars sitting in my cash back account. All verified, none payable, even meeting the minimal withdrawal limit. & when I ask, I always get the same answer "merchants gives 120 days to mark as payable. When that's done, they will notify us & we will notify you." The deals are great, but you don't actually get to use the cash back. If you want your cash back quick, don't use this site.

Reviews (901)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (74)
Thumbnail of user carolb185
1 review
0 helpful votes
September 3rd, 2017

I am new trying this site. So far everything is going very smoothly. I have put in my 1st request for a check to be issued. I am not anticipating any problems. I'm very pleased at this time and will see after completion if anything changes. Have a nice day!

Thumbnail of user ericd256
1 review
0 helpful votes
February 2nd, 2019

Great Website. Tends to offer more cashback than others. It doesn't always catch the orders though. I wish it would.

Thumbnail of user tammyw146
2 reviews
17 helpful votes
June 9th, 2019

Nothing but positive experiences. Lots of help! Always get paid, would recommend to friends and family

Thumbnail of user rosemarien9
1 review
0 helpful votes
June 18th, 2020

Easy to get cash back rewards. Lots of web sites to use. Happy with the returns. Like the Be Frugal web site.

Thumbnail of user marcn47
1 review
0 helpful votes
August 27th, 2018

I've done probably around 20 transactions from a variety of retailers without any issue from BeFrugal. I would say they pay out quicker than some of the other cash back sites.

Thumbnail of user lisah741
1 review
0 helpful votes
May 17th, 2019

You buy stuff you need and get paid for it... that's it. If you don't try anything funny, you don't have anything to worry about. I have had no problems and I have had 3 pay outs so far. If I do I will share that too.

Thumbnail of user lisap275
1 review
0 helpful votes
February 26th, 2018

If your going to purchase an item you might as well get cash back... love this app. BeFrugal has many store and better cash back percents than, ost other cash back sites.

Thumbnail of user chadb650
1 review
0 helpful votes
April 12th, 2024
Verified purchase

Higher payouts than other sites, you just have to wait longer to get paid

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thank you for the review, Chad! We are happy to be of service to you. Enjoy your cash back, you've earned it!

Thumbnail of user minhp4
1 review
0 helpful votes
February 6th, 2018

Very high cashback rate. It takes a long time (60 days) to verify the transactions. Customer service is great and I love their cashback matching.

Thumbnail of user caitlync55
1 review
0 helpful votes
January 17th, 2024
Verified purchase

I use a few different Money Back/Earning websites and this one is the slowest one for payouts to be available to payout, but the rates are decent and higher than some.

Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hey Caitlyn! We appreciate you leaving your feedback.
BeFrugal is an online cash back portal that connects you directly to the cash back with the Merchants. Merchants can sometimes take some time when it comes to approving. Feel free to reach out whenever you have a question or need assistance. We are here to help!

Thumbnail of user franklini6
1 review
1 helpful vote
August 26th, 2020

I love the ease of shopping with BeFruga. It is a great way to save all purchase that you make every day and all year.

Thumbnail of user dejoyem
1 review
0 helpful votes
February 11th, 2019

Befrugal has proven to be a honest site. So by that being said, I am happy to have learned about BeFrugal,

Thumbnail of user jiangqil
1 review
0 helpful votes
March 7th, 2018

I like this website for good rebates. This is an easy way to get cash for doing shopping as your normally would. Thank you!

Thumbnail of user jimmyg60
1 review
1 helpful vote
June 8th, 2018

Offers new customer sign up and referral bonuses. Has competitive cashback rates and offers multiple ways to cash out your balance. I have not had to deal with missing cashback so I am not familiar with customer service. Otherwise, recommend checking out for yourself.

Service
Value
Thumbnail of user tracym283
1 review
0 helpful votes
September 10th, 2018

I enjoy using BeFrugal for most of my purchases when it is available. Getting Cashback and/or the coupons are easy and convenient.

Thumbnail of user phills9
1 review
0 helpful votes
September 8th, 2019

Tracking could be better but support is quick to make amends. Of the cashback portals, I feel befrugal is more reliable.

Thumbnail of user justyj
1 review
0 helpful votes
February 16th, 2024
Verified purchase

I had to go through a lot of steps to add my phone number but I did get my pay out.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Hey Justy! There are times where you need to go through a verification step when it comes to requesting a Payout. That is our way to ensure the account ownership before you can request the Payout. I'm glad to hear that you received your payout. We hope you enjoy it, you've earned it!

Thumbnail of user dorisc90
1 review
0 helpful votes
November 2nd, 2019

So easy and love the money back. I just got paid cash back. I use the tool bar extension which is so easy and it reminds me to go to the site. So helpful.

Thumbnail of user carole1249
1 review
0 helpful votes
February 9th, 2024
Verified purchase

I'm new to this portal and so far so good. Will continue to rate accordingly.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Hey Carol E! Thank you for leaving your feedback. We appreciate all the feedbacks we receive. We are looking forward to seeing your future ratings!
If you have any questions, feel free to reach back out to us! We have Live Chat available Monday-Friday, from 8:30am to 4:30pm (Est).

Thumbnail of user timy80
3 reviews
2 helpful votes
February 12th, 2021

I've been using befrugal for years and It's great to be able to earn cashback from all my online purchases. Although I am kinda sad that some brands I used to be able to get a % from are no longer available (Nordstrom, ebay for example). But it's still pretty good. Their support team is responsive and helpful chasing down credits too.

Thumbnail of user dessiew
1 review
1 helpful vote
April 4th, 2019

I just happened to click on the Be Frugal icon, and found our that had money in my account! I quickly registered my checking account; and the money was transferred over! I just wish I had known that money was there. But, anyway... thanks!

Thumbnail of user tonilynnr
3 reviews
1 helpful vote
April 20th, 2019

Love this site not only am I able to save money but I also get paid to shop! Easy process of sign up and youre off to savings

Thumbnail of user christianr78
1 review
0 helpful votes
July 19th, 2018

Pays out very well most of the time. Like all cashback you must monitor your transactions, especially the large payouts. I missed out once on a very large on because by the time I was able to login and check it, the time expired for researching it with the vendor. Customer Service is friendly and mostly helpful.

Thumbnail of user jawadm17
1 review
0 helpful votes
April 1st, 2020

I have been using this site for almost 2 years. Ofcourse something is better than nothing but they are very sticky some times.

Thumbnail of user reneej45
1 review
0 helpful votes
September 2nd, 2018

First time requesting payment, will know more when I receive it. Would prefer some more sites to be added to the list of discounts.

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.

Company Representative

Thumbnail of user chrisw2925
Chris W.
Typically responds within 4 days

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