BeFrugal has a rating of 4.11 stars from 900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeFrugal most frequently mention customer service, cashback sites, and gift card. BeFrugal ranks 3rd among Cash Back sites.
This company responds to reviews on average within 4 days
Very Good experience and I find it very helpful and beneficial offers. Services offered have a variety and significant discounts including a large variety of options and different stores and brands. The array of offers from groceries, footwear, clothing, eletronics, etc. The options are endless and for sure the cash back accumulates faster then you think.
I opened the account in August, have $31 dollars sitting in my cash back account. All verified, none payable, even meeting the minimal withdrawal limit. & when I ask, I always get the same answer "merchants gives 120 days to mark as payable. When that's done, they will notify us & we will notify you." The deals are great, but you don't actually get to use the cash back. If you want your cash back quick, don't use this site.
Hard to navigate. Payments take too long to payout. Otherwise payout is better than other cash back site.
Cash back moves to verified and stays there for a while before moving to payable. Customer service is less helpful than other sites. However, there are certain merchants that are only on BeFrugal, and sometimes cashback rates are higher than competitors.
Takes a long time to become eligible for payment. I have used others and they pay every 3 months. These are all in different time settings. Not sure why. Overall not bad.
Good % back and easy navigation are good. Gave it 3 stars because of their good performance in the past.
Everything else, that involves cash back tracking, has gone down lately. More than half of orders are not traceable. After filling out their "cashback inquiry", out of 10 times, maybe 1 will be credited. There is the same reply I get every time: "it was denied by the store, another rebate service has been detected". The thing is, I know that only Befrugal is being used, and I would be happy to take a video as proof, but I know it won't make a difference. I'm sure this is a very common issue, but seems like it's not getting fixed. I would rather get less cashback somewhere else, than not get anything at all. Hoping they will fix this soon, but for now, I'll have to slow down using this service.
This site is so easy to get around. I love the cash back option. Hoping it works after reading a few reviews here
I don't get statements on how much I have earned nor can I figure out if there is a way to automatically get the cash back. Not to mention I cannot believe that they send a paper check! I am happy with the amount of money I am earning but tracking and getting the money should be easier.
Hi Laura, thank you for your feedback. In the "My Account" section on BeFrugal when you are logged in, you should be able to see both your pending and confirmed cash back. You can also see a record of your click activity.
You can change your payment method under "My Settings" - we offer the options of a mailed check, PayPal, or Amazon gift card. I hope this is helpful!
Many of my big purchases got nothing back even though I have followed every step required to make sure that I will get cash back. But I got nothing instead.
Hi Oliver, I'm sorry to hear you were not satisfied with your experience with BeFrugal. If you believe you have not been credited with Cash Back for any transaction, please submit an inquiry and our support team will help you out. https://www.befrugal.com/help/cashback/#where-is-my-cashback Thanks!
Unlike Ebates, it takes way too long for cash back to be available for withdrawal. A purchase may be confirmed quickly but take 2 months or more for it to be available to withdraw. I only use it if there is a significant difference in cash back between the two sites.
Befrugal is not a terrible site, but I've had better luck with other cashback sites. I do most of my shopping through other sites that seem to track purchases a little more accurately. Sometimes when cashback amounts are in flux, Befrugal has trouble reporting the proper percentage on purchased. This happened to me purchasing from Dell on black friday a couple years ago. As cashback was constantly changing, I grabbed it at a certain high percentage but when it was reported the percentage back didn't equate to my purchase, it was lower. I've also had issues with purchases through Amazon. But like I said, if they have a really high percentage, killing other sites' rates, I will use Befrugal. But if they are only a percentage or 2 better, I'll take the hit and use a more reliable site so I know I'm getting that money back without any hassle.
1. The payout takes up to 10 business days. Why so long?
2. A browser plugin/extension to show the tracking status would have put clients rest assured.
It is always nice and simple, but there are still many items are not cover the reward such as on ebay. There many items are not rewards.
Great experience EVER!!! Was so very easy to use and earn good cash back!! Cant wait to earn some more!!
Great Site. Some stores get lower % back the more people use it which is not cool.
Certain stores I noticed started out at $10.6 months later its $5 a year later its $1 back
They said money would be released after 30 day. Never released my cash back. Just keep getting automated messages from company saying why they can't release it.
I like Be Frugal. I can often get a better percentage compared to other similar sites. I promptly received the transfer confirmation to my Paypal account. Now I will see if the money appears in my account in 48hrs. It would be nice to have the cash out be made automatically on a specific date like with Ebates.
I really like earning money through Befrugal. Only thing that I don't like is it takes them 10 days to send you your payments. It's ridiculous. This is why I gave the rating a 3 instead of 5.
A few of my orders did not earn any payments. But happy that they do give a high percentage than other sites.
Hi Lisa. If you feel that you placed an order that should have earned Cash Back but didn't please submit an inquiry at https://www.befrugal.com/account/member/need-help/inquiry/ and one of our support team members can investigate for you. Thanks.
(member since Nov 2019) The trick is to just lower your expectation. As my grandmother used to say, "it beats a sharp stick in the eye" so I'll just be happy that there is anything at all. There is no customer service phone number. They have live chat that is rarely available. I did manage to get it today. Learned my Amazon purchases didn't get tracked because I used the extension popup instead of logging into BeFrugal and then going to Amazon. Turns out the extension doesn't actually work with Amazon so I have about $200 of purchases that aren't eligible for rebates. This can work, but it is A LOT of work to follow which categories from which retailers are eligible. And apparently it changes regularly, so just because a purchase was eligible one day, it may not be the next.
Good payments, but can't request within 15 days of last request and takes 10-15 days once the request has been made. And, your account isn't instantly credited until it's been "approved or confirmed", which can take another 3-10 days. So, minimum 35 days AFTER the purchase...
The problem with this site is that receiving money takes months. They say be frugal but most of the coupons not helping you out at all. Would I recommend... no.
I do agree that this site has the highest cadhback however? You have to wait 3+ months before you can cash out. Also their app will not work for earning cash back therefore the only way to earn is through the website. For me, the cons outweigh the pros, unless they can at least get the app working.
Cashback is missing most of the time and you always need to submit an inquiry to ask for your money. With my experience half of inquiries were denied by stores even you did activate BeFrugal while purchasing stuff.
BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.
Hello Julie! We are listening to your feedback and apologize for any inconvenience within our site. Your Feedback is important for us to understand things from the Customer's standpoint. We can understand how long it can take when it comes to cash back going from, "Verified" too "Payable". Since the cash back is coming from the Merchant, they give us an estimated time frame of Up to 120 days for the cash back to go from "Verified" too "Payable".
BeFrugal is just an online cash back portal that connects you to the cash back coming directly from the Merchant. Once you make a purchase, they will typically acknowledge the pending cash back within 7 days, making it "Verified". Although we hear you on how long it takes, they do not give us any updates during that time. Once they make a decision, they will notify us, and we would notify you of the "Payable Status".
I hope this information helps! If you have any further questions, you are always welcome to reach out for assistance!