Beds.co.uk has a rating of 2.49 stars from 819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Beds.co.uk most frequently mention phone call, trading standards, and poor quality problems. Beds.co.uk ranks 14th among Beds sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Excellent service from this company we ordered an end of line 4 piece conservatory set, this was delivered on the day we were told, unfortunately there was a damaged piece and no screws, we phone the customer service and they were fantastic and arranged for the damaged piece to be replaced and sent a full set of screws with no problem
Bought a Mattress from them and after returning it 3 times and tell them what I want, they still sent me a very poor quality Mattress. On the website it is mentioned that the mattress is 2000/3000 pockets but I doubt it. Although the outer material is good but inside just a normal spring mattress selling in the name of pocket spring. Although they have refunded me half the price I paid for but I still regret every time I sleep on the mattress!
Excellent service from this company we ordered an end of line 4 piece conservatory set, this was delivered on the day we were told, unfortunately there was a damaged piece and no screws, we phone the customer service and they were fantastic and arranged for the damaged piece to be replaced and sent a full set of screws with no problem
I had very good customer service from Zak when ordering my bed. The prices seem very competitive, so hoping the product matches their customer service when it arrives.
Don't understand M. B's complaint - never mentioned the mattress itself once, just delivery!
My Mattress is brilliant, the whole service; whether it's another sub company that deliver - who cares. The deliverer was immensly helpful and more importantly the Mattress was much cheaper than others I've been viewing and is very comfortable so far! Nice one Beds.co.uk
Have read some previous poor reviews and was worried. But... ordered last Sunday and told next day for bed but 7-10 for mattress, I opted to wait and have both together. This morning (6days later) both were delivered (after receiving text and E-mail day before).
Absolute quality at a great price, I was expecting cheap and nasty but got cheap and quality. Easy assembly and looking forward to testing it out tonight.
Highly recommended.
Slight trepidation due to price but decided to go ahead from looking at reviews and purchased double ottoman with mattress. Whole ordering experience a breeze, choice of delivery and delivered when said. All components carefully packaged. Bed built in a couple of hours. Perfect. Excellent value.
Maz was very helpful in helping me to choose a bed and arranging quick delivery
He checked stock while I was talking to him so that I could get a speedy delivery
Very comfortable bed, fast delivery, great price, would recommend only downside I had to struggle to get rid of my old mattress.
Sales Agent professional and extremely helpful. Resolved my problem really quickly. Would definitely recommend.
Excellent Super King Size Bed & Memory Foam Mattres! Excellent Delivery Time! Very Impressed with everything! Highly Recommended
I ordered my bed online and rang them a few days later as i had read bad reviews. I received my confirmation by email and during my phone call booked my delivery slot. Emailed the day before to. Check all ok for delivery and got a personal phone call and email. Delivered on time. Great mattress and divan. Very pleased as these were twice the price in dreams.
I recently ordered a bed from beds.co.uk I needed a little more information so messaged them and had a reply almost immediately.
Something like this is a clincher if you are looking to buy straight away. Very helpful and polite communication.
The bed was delivered exactly as promised even to the correct hour.
The bed ancd mattress are as described, easy to build and extremely comfortable.
Very pleased with my overall experience and it was great value for money.
Will definitely look to buy from thrm again in the future.
Needed a new bed for our guest room and decided to purchase one from Beds.Co.UK. Easy to order and was able to arrange a day for delivery of my choice. When the bed was delivered I could not believe the quality of the product for the price I paid - excellent and easy to put together. Also purchased a mattress as well, again excellent quality for the price. Have now recommended Beds.Co.UK to my sister who needs a new mattress.
Wanted a budget priced patio set to put us on for a couple of years. Found the perfect set, at a very reasonable price. Very smooth transaction. Delivery date set. Driver even rang me when he was 20 minutes away. Husband found set alittle fiddly to put together but we got there & I am very happy with my purchase. All round an excellent experience
Delighted with the Ottoman small double bed, very easy to assemble and the recommended Mattress is extremely comfortable and well made with removable cover for machine washing. The price was the cheapest I found both online and in stores, the free delivery is a great saving too. Overall I am extremely pleased with my purchase and will definitely be using Beds.co.uk for future purchases.
Good service throughout. Good quality for the money. Very happy with my purchase and would definitely use again.
Brilliant shopping experience! Their communication from the moment I ordered to delivery and beyond has been fantastic. Very pleased with the bed I received. It was exactly what I was expecting and the whole process was extremely easy. I would definitely purchase from Beds.co.uk again and highly recommend.
Excellent service, fast Delivery and with an allocated time slot so not waiting around all day, great Bed frame, great price
I was given a choice of delivery days and the bed I ordered was delivered on time on my chosen day. The actual process of ordering and choosing the delivery day was easy and I was asked straightaway regarding the delivery day. It was also confirmed back to me. The actual bed is great quality and the instructions were easy to follow. I would purchase again from this company as the goods are great quality and the customer service is super too! I ordered from ijinteriors on ebay.
Excellent service with super quick delivery, ordered Tues came Sat after picking delivery day. I have now bought 2 beds from Beds.co.uk and would definitely buy from this company again. Great products for fantastic prices and will be recommending to my family and everyone. Thank you.
Fast efficient service. Good customer service. Had an issue with a part, resolved quickly replacement dispatched. All by email no waiting on the phone!
Goods were delivered promptly and very well packaged. Exactly as advertised. Highly recommended and have passed their details around the office.
I recently placed my order incorrectly. I called to amend it and got through to Sarah who did this for me immediately with no issues. She was very helpful and polite and very professional.
Good quality double bed which was delivered very promptly. Would not hesitate to recommend this company to anybody.
Excellent design with mattress and storage by far the best we found for the price. Delivery was very quick will be ordering from here when I get to decorating the spare room
Ordered a bed Sunday... bargain price of £139... free delivery on a date of your choice, chose Saturday morning for convenience and turned up as expected... good quality bed... very pleased... thank you!
Thank you for your kind message! We are happy to see you were happy with the product and the service. Kind regards,
Terri
We are specialists in beds, mattresses and rattan garden furniture.
We are a small family run business based in the Heart of the uk in the birmingham area.
Hi Linda C, Thanks for your lovely review :)
Best Wishes
Julie.P
Beds.co.uk Customer satisfaction Team.