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I ordered a window treatments, and then the pandemic hit and everything shut down. I recently received my order and I am very pleased with it. The delay in shipping was certainly no fault of the company. Despite this, they have been very cordial. They contacted me throughout the waiting process to keep me updated. They even refunded a portion of the purchase price as an appology for an incident that had nothing to do with them. I will definitely continue to shop here
Did an online order before Christmas. Order was never received. I check the status today and it says the order is on hold. It also says they are trying to contact me? How so... by sign language? My phone number was on the order from the very beginning. Don't want to do business with these folks. I want my charges reversed on my account!
I ordered a window treatments, and then the pandemic hit and everything shut down. I recently received my order and I am very pleased with it. The delay in shipping was certainly no fault of the company. Despite this, they have been very cordial. They contacted me throughout the waiting process to keep me updated. They even refunded a portion of the purchase price as an appology for an incident that had nothing to do with them. I will definitely continue to shop here
The quality is going down for all products produced in China. Buy local instead and get a better quality.
While my experience was great, one item was out of stock and could not ship on time for Christmas. The two other items were great and arrived on time.
Love my new wool duvet. Very quick delivery as well. Thank you Beddington's for making it hard to leave my bed in the morning lol
Thank you Mathieu and we hope you enjoy your new wool duvet for many years to come!
Murray
Did an online order before Christmas. Order was never received. I check the status today and it says the order is on hold. It also says they are trying to contact me? How so... by sign language? My phone number was on the order from the very beginning. Don't want to do business with these folks. I want my charges reversed on my account!
This company is a fake place an order in January and have not gotten my order but my money was taken from my account. Agents are always unavailable on the live chat. Told me that my order has been shipped and they will send a tracking number but todate I have not received the tracking number. Please do not order from these people.
I purchased a super king silk duvet & two king shams from the website (the shams complete a set that I bought in the store). It has been about 7 weeks and I still dont have my purchase. The last email communication that gave any info was Dec 29 and everything was to be shipped then. I wrote to find out where the stuff is and got a reply that it was forwarded to another employee. I am getting very frustrated!
Thank you Melissa and I understand and agree with your frustration over the delay receiving your order. We will confirm the delivery of your order by Friday this week.
Best regards, Murray
Very satisfied. Ordered online and picked up at store in Ottawa. Discount was offered on online purchase. Appreciated.
Thank you!
That's great news Madeleine, thank you!
Murray
Great product, fast delivery. Fits perfectly twin size bed and it makes great addition to the teenage room
Thank you Marijana, it is very nice to receive your kind comments.
Sincerely,
Murray
DO NOT BUY FROM THIS COMPANY
Worst experience ever... 4 months and nothing. Asked for full refund... Received partial order and it was incorrect. Have had about 30 Email exchanges and the problem has not been resolved. Have not heard anything from the CHINA Company about refunding my money. DO NOT BUY FROM THEM. Trust Me
Product was of good quality and on sale. Ordering online easy and delivered in a timely manner as promised. No concerns
Great news Deborah and thank you for this kind feedback.
Murray
Processing time is extremely long. 15 business days. Then it has to ship, and you wait the usual shipping time (5-7 business days)
Love Beddingtons and highly recommend them to everyone. Whenever I have ordered, it has arrived within a reasonable time and the quality is always as stated. You know what you get!
My online order couldnt be filled unfortunately. However, a person from my local store called me, apologized and made arrangements for a similar product to be sent. She had to make a few calls, checked all options out with me and in the end, I was very happy with the accommodation... and she sent it out right away.
That's great to hear Frances and so happy that we were able to fulfill your order.
Murray
Ordered a duvet, it shipped same day and delivered to my door the next day!
The duvet is silk and very warm. Love it!
Great to hear Christine. Thank you for your kind feedback.
Murray
I never online shop, but I wanted to order a few items for my car. When I went to check out my orders wouldn't go through, so I thought the website was fake and continued my searchings on other medias, only to get a call from my bank stating that Beddingtons.com is a FAKE website and they had taken my information even though they hadn't taken my money. I had to order a whole new card! Do not use this website!
Item just as described and fast delivery! Thanks Beddingtons for being my reliable, go to site for linens and sheets.
Great to hear Carol and thank you for your kind comments!
Sincerely,
Murray
I wished you have a Customer service to help seniors order by phone and not online to avoid the wrong item.
All I want is Mattress covers(CNY) Microfiber TPPR 1014 code *******. And ordered the wrong one.
I think that is a great idea and will move our toll free number to the top of the web site so it is easily visitble for all to see.
Thank you,
Murray
I ordered a Duvet cover online for delivery to a store. The duvet was lovely and the store staff were extremely helpful. I also found some flannel sheets on sale while I was there so all in all it was a very good experience.
Great to hear Barbara, thank you for your kind comments.
Murray
There were errors on Beddington's part & on Canada Post's part for the January 5th delivery that I never got but the wrong address that was entered on the shipment sticker had 4-233 Nassau St N Winnipeg, Mb. R3L 2H7. Regarding the delivery on Jan 19 - my telephone number was not accurately displayed on the shipment sticker - so had I not called Beddintion's to tell them I had no delivery & no phone call or any notification from Fedex that they had attempted to deliver my duvet - who knows what would have happened. I had to go & pick up my duvet - it took almost 2 hours to get it & go home again. I don't know if I will order from Beddingtons again or not. I am still thinking about the whole fiasco.
I order bedding three weeks ago money was taken out from account right away three weeks gone no shipping yet when I emailed them they said we having problems in shipping wait when I emailed them back it's been already three weeks my stuff is not even shipped please refund my money now they are saying two more months before they can refund my money.
I was reading the reviews they were not good I still go ahead and ordered but please I tell everyone please do not make same mistake.
I have all the emails if someone wants to see. They took the money as soon as I submit my order but to refund it will take two months and it's there fault that they didn't shipped my stuff. How fair I didn't get anything and lost my money
I have never had a problem with this company; for the purchases I have made I find their merchandise to be of a very good quality.
Great to hear Louise, thank you!
Murray
The comforter was delivered rapidly and the quality is exceptional. I recommend buying from Beddingtons.
That's great to hear Christian and we appreciate your kind comments.
Sincerely,
Murray
Ordered the Hotel sheets to fit 10" mattress. Washed them prior to first use and they don't even cover the sides now of my 9" mattress. I. Am barely get them corner to corner.
Hi Dianna,
That sounds terrible and I really appreciate your feedback.
Can we arrange to replace them for you or would you prefer a refund?
Thank you,
Murray
Customer Care: 1-888-233-0808
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Welcome to Beddington's Bed and Bath and Oxford Mills Home Fashion Factory Outlet. We are dedicated to becoming your Online Linen Specialists by building a war
Thank you Brigitte and hope that we can fulfill the balance of your order before too long.
Murray