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Claim Your BusinessBed Bath & Beyond has a rating of 2.78 stars from 831 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bed Bath & Beyond most frequently mention customer service, credit card, and next day problems. Bed Bath & Beyond ranks 6th among Bedding sites.
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Have had so many problems getting 4 of these chairs got 3 from amazon ca one perfect the other 2 severely cracked legs took so much convincing to get 3rd party seller to send me replacement legs. Didn't want to pack up whole chair send it back they wouldn't pick it up. Nobody help me during business hours. Son fixed 2 chairs that were not safe. Price way better and shipping free was half the time. I have 4 now may want 2 more buying one at a time. Was surprised and delighted to see chair in perfect shape box intact not beatup with slits in it. Came right to my door only wish delivery time and date more transparent got a day early but delivery person didn't knock and wait for a response. Box left outside my apt door. I don't think that's a good idea.
This company has the worst customer service ever! We tried to cancel our rug order a few hours after we ordered it, but they can't seem to cancel orders, we had this happen once before, and then charged us shipping back the rug. They also don't update their data. They called me Nadia, I'm not Nadia. And they hadn't updated my address, tried to blame it on PayPal. PayPal has my right address. I will never even order a pencil from this site;
Have had so many problems getting 4 of these chairs got 3 from amazon ca one perfect the other 2 severely cracked legs took so much convincing to get 3rd party seller to send me replacement legs. Didn't want to pack up whole chair send it back they wouldn't pick it up. Nobody help me during business hours. Son fixed 2 chairs that were not safe. Price way better and shipping free was half the time. I have 4 now may want 2 more buying one at a time. Was surprised and delighted to see chair in perfect shape box intact not beatup with slits in it. Came right to my door only wish delivery time and date more transparent got a day early but delivery person didn't knock and wait for a response. Box left outside my apt door. I don't think that's a good idea.
Tip for consumers:
Better explanation of the item transport from US into Canada would like full processing information and time frame in real time. Too many thefts my chair left outside my apt without notifying me no picture to refer to either. Company uses a multiple of carriers was confused who actually delivered my chair.
Products used:
Home pop sage leaf dining chair
KC from Customer Service is truly awesome. I was helped quickly and my issue was resolved. All Customer Service associates should be like KC. My experience was very favorable and I'm happy with the resolution. Thank you, KC!
Products used:
A Chaise Sectional
They had the giant pillows I wanted for the bed where we watch television. The old ones wore out after so many years.
Products used:
giant pillows
I purchased a 7piece queen comforter made by nanshing and I was very satisfied with my purchase, the price and the material
Products used:
Comforter
I recently moved out of my parents place and needed pretty much everything a home could ever need - towels, sheets, kitchen tools, pots, rugs... The list can go on and on but the point is that it was all in Bed Bath & Beyond and it was very convenient to get all the necessary things from one place.
As a person who is always looking for the best price on items I wish to purchase, Bed, Bath & Beyond has come up as having best price for some items I was seeking to buy. They have a Free Shipping $29 order minimum. Have always received my purchases promptly within the same week I ordered, and very well packaged. They carry quality merchandise.
Store 1356 in Roseville MN is stellar, and has my HIGHEST recommendation. I have too many wonderful stories to tell you about in this tiny space here. This particular store deserves 6 stars, mainly because of the staff and the managers. Wonderful people, wonderful place, great product, and if they don't have it they ALWAYS find it for me. I've never wanted to SING the Praises of a Store like this before. Store 1356 in Roseville MN is stellar, and has my HIGHEST recommendation.
Tip for consumers:
Store 1356 in Roseville MN is stellar, and has my HIGHEST recommendation.
Products used:
Stuff I needed and wanted and could not get elsewhere. I'm praising the whole store folks!
These people worked for me in a complaint with a product I bought. They went way over the normal service I expected from an online retailer. Very well done. Thank You
Bed Bath and Beyond never fails to satisfy. There is always a good selection of top notch products and if the local store doesnt have it in stock its super easy to order online. The only downside is slow shipping.
I recently had a very minor issue at The Bed Bath & Beyond at 2045 Dixwell Avenue Hamden, Connecticut. I was contacted by telephone by the store's Manager - Jill.
Jill was extremely helpful, incredibly understanding, genuinely polite and an absolute joy to deal with!
She has such an understanding of the Customer Service industry and takes such pride and commitment in the operation of her store in Hamden, Connecticut.
Hats off to you Jill and my utmost respect, for running such a Top Notch location!
L. R. P.
There is almost always a 20% off coupon every week or month available and coupled with sales, you can't go wrong. Great store, great quality products.
I really love the workers they r very helpful n the various types of scrubs love the body butters body washes n candles
Did my wedding registry here and loved all the different options and their efficient shipping. Every single gift arrived perfectly.
Products used:
Lots of stuff from small appliances to dinnerware
Products are wonderful, a little expensive, but the coupon is always great. Quality Service is excellent, sales people friendly and helpful.
I order from bed bath and beyond a lot and especially like that I can return my product in their store no questions asked. Of course I hardly ever have to and I guess their quality control is much better than other online stores. At least they send you everything you need in your delivery to out your piece together (if needed).
I love BB&B. Their customer service is fabulous and they will take anything back anytime. They stand behind their products and their name. It's such a delight to shop there too. The employees are great and helpful. The products are high quality generally. The sales are great too and their coupons for 20% off make me happy!
Keep it up. It's a fabulous company. (Hint: They should serve coffee and wine to shoppers! ;)
To be honest, they gave a soft landing in starting my family recently.
I don't have much experience in shopping est linens for bed, and all sorts.
Their product are top quality. They were so helpful.
I appreciate them.
Ordered a wax warmer, thru them. Came as ordered, packaged well, and worked fine. Looked just like online, no surprises, and the prices are good.
My husband and I often use Bed, Bath, and Beyond for our household, linen, towels, bedroom needs, and beyond because for the small size of our nearby store, it has most of the products we need. The other great thing about BB&B is that they provide wonderful coupons both in the paper or magazines and especially online. From our experience, even though the coupons have expiration dates, even expired coupons are good to use. Amd we are able to use more than one coupon for a purchase of several items. This definitely is our go-to store for household goods of so many different types, you WILL BE pleasantly surprised.
Good quality items. I got a $19.00 pressure cooker that lasted years being used nearly every day. You can get a huge deal with their constant 20% savings coupon. Also you can find unusual ites like those as seen on tv.
Bed Bath and Beyond had many of the items we needed for the kitchen, window coverings and more. The delivery time was incredibly fast. I love the free shipping. Bed Bath and Beyond online is great because we live over an hour away from a Bed Bath and Beyond store. You can not beat free delivery when purchasing in large quantities.
I purchased a LOT of items from BBB (mostly online) over the past couple of months, as we were furnishing two vacation rentals. We bought bedding, curtains, blankets, throw pillows, bathroom and kitchen items. They both turned out beautifully. We were unsure regarding our color scheme, so I ordered a number of alternative items in different colors and styles, which we later needed to return. Because of the volume of our returns, I called Cust Service to clarify the procedure. They told me I could just take everything to my local store. When we went in this morning, we were expecting a "cool" reception at best, in light of the amount of time and work that would be involved. Instead, we were greeted cheerfully by the Manager (Jane), who asked an Associate (Paul) to help us. Paul was very patient and understanding and managed to scan and locate all the items and apply each purchase to the appropriate credit card, as we had used three. They absolutely made our day by making this process quick and easy. I will definitely continue to shop at BBB!
Tip for consumers:
Remember to look for 20% off coupons, or join their reward program and get 20% off all the time.
Products used:
Comforters, blankets, throw pillows, curtains, bath and kitchen items
We registered here and at target and highly recommend them to others getting married. We had gifts with no receipts that we had no idea where they came from but wanted to return them. Bed bath returned these items for store credit. We had store credit for like three years. We would buy something, try it out and learn we hated it and return it no problem for more store credit.
Since BB&B has the best prices for Christmas ornament storage, I ordered 2 sets the beginning of December. Tracking the FedEx packages showed they were delivered on December 29. After searching under every rock, into every bush, and around the entire 5 acres, I called BB&B. They immediately set up a replacement delivery with UPS (which I had requested). My package arrived! FedEx still hasn't responded.
I like the selections in cooking and kitchen items, but home goods such as bedspreads, sheets and towels are nice too. It's especially nice for gift items and the coupons help with prices. I LIKE IT!
Bed Bath & Beyond sells all manner of home, kitchen, bed and bath products.
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