After reading all the bad reviews here, I just cannot disagree more with them. I did some shopping for my girl's christmas present and I had a good experience with their site and customer service. I ordered the wrong thing and called them to exchange right away. Customer service person was helpful and I got my package in a timely fashion. They have a repeat customer with me for sure.
Awful! I purchased one order and was cancelled, I had been warned about this site and how they scam and advertise about being so great. Everything is a bit overpriced but useless even if you were willing to buy as they cancel the orders apparently every time! I place one, two days later cancelled! The excuse that people were using promo codes abusively but hello! Don't you give them out yourselves? Customer service, even worse.
What people need to understand is that those 40 and 50 off codes are FOR FIRST TIME customers only! I mean do you honestly believe a company should let customers use that amazing deal every single time they want to purchase. And if someone is doing that, I'd say they are committing fraud. It's like with cable. U have tons of promos but for, once again, new customers only. Read your fine print people!