• BeautyChoice

Overview

BeautyChoice has a rating of 1.6 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BeautyChoice most frequently mention customer service problems. BeautyChoice ranks 546th among Hair Care sites.

How would you rate BeautyChoice?
Top Critical Review

“I never received my order”

j p.
6/20/14

I never received my order. Several months pass, and suddenly I get an e-mail from customer service stating that they "tried to contact me via e-mail several times" (this is not true. I checked my e-mail thoroughly and found nothing besides the original confirmation and this new e-mail) and that my shipment had been returned as undeliverable, even though I had provided the correct address (which no other company that has shipped me things has ever had an issue with). I very nicely asked them to just resend the package. The next day I received a notification from Paypal that I had been refunded, and then one minute later an e-mail from customer supper saying "accounting just let me know they already refunded you sorry it's too late to resend" - obviously this was a lie, because the refund was it was timestamped literally 1 minute before. Someone was just too lazy to set up a new shipment. Also, how is it NOW suddenly too late when they waited 3 months to contact me in the first place? To add insult to injury, they took $10 off the total paid from my refund for "shipping", which was FREE in the original order. Are you kidding me? I am never ordering from these people again. They are incredibly unprofessional and blatant liars. Do yourself a favor and avoid this website.

Reviews (5)

Rating

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Thumbnail of user robbyf4
4 reviews
17 helpful votes
September 10th, 2015

Good website. Like it!

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From the business

Online retailer of skin care, hair care, and cosmetics.

Company Representative

Thumbnail of user jennifers719
Jennifer S.

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