Beachsissi

Do not order. Items are shipping from China and must be returned to China. Return shipping to China is minimum of $32. It takes over 1 month. Plus in website they state you would receive item in 1 week then when you get email confirmation it's 3 weeks. I sent return to China and still after 6 months still no return credit. Btw. The return credit is not for the full amount. Do not buy from them. Buy local

This company is a scam. They are not US based & instead ship from China. Swimsuits were poor quality. Business practices/returns are even worse. They give you a return address that DOESN'T EXIST so to avoid refunding customers. Luckily I went through PayPal and made a complaint - eventually got a FULL REFUND through PayPal 😊

This company is fraud. They will NOT give you a refund even if you send it back. I never got my money and I paid for shipping.! Do NOT order from them! They need to be shut down!bad customer service!

My order took 21 days to get to me and it arrived 1 day after our family had left for a vacation. I was hoping to use my purchase on vacation so when I returned home I emailed customer service to return my item and was told the return window was 15 days and I was one day too late. I explained my situation and was told there was nothing they could do. I tried again to speak to a manager and was told again there was nothing that could be done. I am beyond frustrated. This product was also shipped to me from China.

I would give them a negative if I could. After trying to haggle me to keep the $100+ worth of swimsuits I ordered-offering me like $18 to keep them, I knew this was going to be trouble. After paying almost $50 to return them to China, they returned my package to sender. After contacting them again, they again offered me like $18 dollars. Do not buy from them!

I ordered a bathing suite from Beachissi. I read the return instructions and while it mentions you can return within 15 days, it does not say the return will have to go back to CHINA and will cost more than you paid for the item to do so. They offer you the option of 10% to keep the item without a return. I let them know I would not be ordering from them again because they don't clearly state the returning issue.

Buyer beware! Only has a 15 day refund policy! Bought clothes for my wife for Christmas and she didn't like the products because of the quality of the material. Customer service stated I couldn't get a refund because of their policy. I definitely will not be using this company in the future. My lesson learned will hopefully be your gain.

Ordered swimwear; looks awesome but unfortunately I made an error on the shipping address. My order ended going back and now they tell me I must pay $48.00 to have it re-shipped. My order was only $154. (bathing suits). I am now stuck to pay almost 1/3 of the cost of my order to get it. They did not offer me a refund. Beware and check your shipping details.

Do not order anything from this company. It comes from China and if it doesn't fit, it must be returned to China. The cost of returning stuff is astronomical. They don't tell you that until you're need to return something for credit horrible company. If you're lucky that something fits great if not you lose out they want to give you $30 and you can keep the crap that doesn't fit you or you can return it to China for over the amount of and it takes over a month to get to them if it even does. And then they'll determine whether or not it can be returned. Stay away

This company is horrible, and if I could give them no stars it would be too many! I ordered 200.00 worth of items that came late from China, I sent the unopened package back in July and still in December a person named Ivy and Leon is telling me customs in China sent it back. I don't want the merchandise back, I wanted a refund. Ivy even asked me to change a review. I have no tracking and Leon's story keeps changing. Visa is now helping me and said they have a lot of issues with this company and how they handle returns. Visa said Beachsissi has a warehouse in the US but they won't accept returns there, only to China... what a waste of my time, and Visa's time. Do not order from them unless you know you are keeping there poorly made swimwear! I added a bit of the email chain so if you return an item you can see what you are in for, plus pricy shipping ran 80.00 from USPS.

There is no such thing as a return to Beachsissi. Extremely high cost to ship + no tracking available past the border of China = not possible to properly return items. Quality of products is low. A few items are acceptable and others are just trash. Bra pads are small and obtrusive. Fabrics are meh. Sure there's a market for cheap clothing but if these are considered that, then they are way overpriced. Their $30 dresses should be $15.

The tankini was too big and even if it had fitted did not have enought underwiring support for such a big tankini top. They suggest all manner of alternatives to get out of refunding and then you realise that to get a full refund you have to return it to China. Don't be fooled, dont waste your money

They say they do returns and they don't. It's false advertising. I got a defective product and they refused to return, refund, or exchange. The sent me a replacement. Very unhappy with quality, appearance, customer service, and misleading advertising on the website.

Bought 2 suits. They took almost a month to get to me, but hard to know how long it actually would have taken if covid wasn't around. Neither fit right and to return it, it would cost me $35! So but worth it! I'm stuck with them now and will only get $3 per suit, so I just wasted about $60. Don't waste your time!

Will not refund due to lost express package and they just ignore when I ask! DO NOT ORDER HERE
They just say sorry wish all packages could come sooner, when I've asked to be refunded 3 times via email. My item has been lost for weeks!

You wait months for your package and the products are garbage. They assured me it would arrive before my trip and it didn't.

DO NOT BUY FROM THIS COMPANY!
I received poorly made items and returned items for refund. One dress wasn't even sewn under arms, uneven straps, hem on dress was uneven and longer at the back. The company advised if I provided a tracking number of the return items, I would get a refund. The company made excuses for 3 months in regards to my refund. Found out Beachsissi Company refused to pay "Custom Tax" to receive my return items back. I am now out of pocket for my 2 items and for the return postage cost. NEVER NEVER PURCHASE FROM THIS COMPANY! 😡😡😡
Unfortunately it was too late to contact my bank to stop the payment but I will be contacting ACCC to report this company. I would advise others to do the same if they have had the same experience, otherwise this horrible company will continue to rip people off.

I purchased this item around father's day (June) paid for express, like so many else, barely received items, they are too small and some were just plain ugly (not like the pic at all) and had to wait for a return address. The problem is that it's going to be a bigger hassle returning them, minus the shipping, I still get jipped. Will never order from these Chinese small sized websites again! DONT BOTHER!

This company is such a scam…. They charge you $30 or more for a bathing suit and then only offer $3 in return if you dislike your purchase. You also can't return for a full refund because it would cost you hundreds of dollars and we are not even able to ship to some areas in China from the United States.
They very sad thing is they scam get away with it…. Even just picking and choosing which reviews get posted to their website.

Purchasing a swimsuit on-line should allow for an easy return process for swimsuits that do not fit. My experience with Beach Sissi has been a joke! In the end, I was just ignored and my return was never processed for return. My options:
1) pay for shipping back to china but they wouldn't provide me with an address to begin this process
2) obtain a $5 credit per item which was never provided

After many emails back and forth, I have opted to NEVER order from here again and to warn others to consider avoiding this company as well!

What a scam. Mailing a cheap bathing suit all the way back to China is their return policy. And they take days to give up the return address. I will stick with Zappos.com as I have been a loyal customer of theirs for years. You will never get a good review from me Beachsissi.It took days for your people to answer so that time is ticking away on the amount of time I have to return this cheap suit. And if it came from a distribution center in the United States so it can surely go back to a distribution center in the United States where can be mailed to somebody else who purchases it. Total scam. Also the suit is not as pictured, especially the bottom part. The cups float around in the suit and the bottoms do not have a v shape gathering as pictured. It takes weeks to get to you also. Don't give them your money- not a penny. They don't even do their own pictures. These are Instagram pics from "infliencers" who get free suits.

I ordered 5 things from them and paid expedited shipping, not only did it not come expedited but the customer service Sophia person responded by just copy and pasting tracking number I tried multiple times to get help that's all she did was copy and paste.

After checking the return policy, I ordered 5 suits to try before an upcoming vacation. They are truly the poorest quality (I should have expected this for the price) suits I've ever seen. The fit is laughable at best. I chose to keep 2 and return 3. I have been emailing back and forth since the day they arrived and STILL cannot get a return address or return form from them. "Gloria" just keeps arguing that I should keep them because the shipping back to China is expensive and they do not pay for it. FINE, I will pay the shipping. I want my money back. Period. They arrive in an unmarked package - WEEKS after ordering, and do not have any paperwork enclosed. Don't be fooled by the "6 - 10 day expedited shipping. They came 1 month after ordering.