FloridaBlue

Good morning all! I have tried for 2 days now to get info on when my cards and welcome package will be sent. The first MORON I spoke to says, "oh I don't know we don't show anything are you sure you have the right place? I'm not able to see what you are talking about." Really?! The right place, YES idiot I know who I paid my first 2 months to! You have my money and now can't give me anything but an attitude and a moron to talk to... yeah NO! Day 2, I got another attitude riddled "person" that says, "the cards are sent out on the 1st of the month that your coverage starts." I can't see anything for you because it's not the 1st of the month." REALLY?! No idiot, cards and info are sent BEFORE the start of coverage so that people can go to the doctor and give them their insurance info. HELLO! Then I ask for a supervisor and she was helpful in that she gave me the info that I was needing and all was good. So why in the hell can't BCBS get any people that know how to do their jobs and give people correct info instead of saying, "duh I don't know" or have an attitude from hell? This company has gone way down hill over the years and their customer service people don't give a damn about anything. I'll bet they would care if they didn't have that job answering member questions CORRECTLY or at all... so stop with the attitudes and do your job cause you may not have it if more people complain about you. MORONS, IDIOTS, IMBECILS! OH MY...