• Better Business Bureau

Better Business Bureau

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Overview

Better Business Bureau has a rating of 2.22 stars from 167 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Better Business Bureau most frequently mention better business problems. Better Business Bureau ranks 75th among Consumer Protection sites.

Positive reviews (last 12 months): 15.8%
Positive
3
Neutral
0
Negative
16
9
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What reviewers want you to know

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Critical highlights

  • What this really means is if they haven't had Three complaint in one month.
  • Com companies that have a terrible reputation for horrible and unethical business practices.
How would you rate Better Business Bureau?
Top Positive Review

“Thank you for saving my life!”

Siobhan K.
4/2/24

Wow, this office, the staff, and Dr. Lindenberg are simply amazing! I didn't think I would still be alive at this point, but they have made sure I am. I'll share my story and the difference all of these wonderful people have made in my life. I've been very sick for approximately four years. This is the the first year in three years that I haven't been hospitalized and missed Christmas. So, I had my first real Christmas in three years December, 2023. What a blessing, all due to this unbelievable staff and Dr. Lindenberg. I'll explain. I started getting sick and when I say sick, I mean really sick. I've had sepsis three times, been intubated two times, had acute kidney failure requiring dialysis (they were actually about to talk to me about a transplant at the dialysis center), aspiration pneumonia two times putting me in a coma, and regular pneumonia too many times to count (but at least 10 times.) It was finally discovered that my immune system was not functioning. I never thought I would see 56 years old. That's where Dr. Lindenberg and Lindenberg Cancer and Hematology Center enter the picture. They stepped into my treatment and saved me! Dr. Lindenberg and Agata figured out just what to infuse to get me healthy again. They stay on top of my blood tests and read my tests with such detail that I've even been called back two days after an infusion because they noticed I had anemia after they took blood at one of my infusions. How detailed and amazing to notice, after the results came in, that I needed Iron and fluids to get my energy back. I love them for this! Agata even noticed that I had broken my hip and wrote for me to get tested for a bone density scan for osteoporosis. Low and behold, I had severe osteoporosis and Dr. Lindenberg and Agata immediately started the treatment for that ailment. I am so very thankful to them for this. I am treated like family at Lindenberg Cancer and Hematology Center. As if I am their sister or relative, I truly believe they love me and I love them. Now to mention the staff, to say they are amazing is an understatement. Jonathan, the two Sarahs, Victoria, and Kim are worth their weight in gold. They pay such special attention to their patients. I can be there for eight hours and I feel as if they are attentive to me the entire time. I've noticed, however, that they make everyone feel special and even know our names! They make what could be a sad, hard treatment fun, easy, and help me to understand everything. I'm a PHD and retired high school administrator, but I'm not that great when it comes to understanding all these things regarding health. Jon, the Sarahs, and Victoria truly help me understand what is occurring at all times, detail what medicine they are giving me and even make me laugh. I feel alive again. I'm getting my energy back. They are truly special, amazing people. I owe them so much thanks that I don't know how to express it! I highly, extremely highly, recommend Lindenberg Cancer & Hematology Center to anyone needing to get healthy or better their life. The doctors and staff make a huge difference. They save lives and fulfill lives. Recently, Dr. Lindenberg made me feel so important when he shared information with me that changed my course of treatment. I will never forget this. They have changed my life for the better and I will always be appreciative of their knowledge, skills and personalities. I don't know what I would do without these individuals. I do feel like part of their family and truly love them all. If you want to get better and have more energy, make an appointment and bring them into your treatment. I haven't been hospitalized for illness since January of 2023 (and that was after going in and out of the hospital monthly for approximately three years.) These individuals have truly made a difference in my life and I thank them from the bottom of my heart for this. To everyone at Lindenberg Cancer & Hematology Center, thank you, thank you so very much - I love living life now and it's all because you care for me and love me. I'll see you next month to continue my journey to good health. Thank you!

Top Critical Review

“BBB Just Sides with their Corript, Incompetent Business Members”

Renee W.
1/25/24

They sided with one of their business members, Tiner Properties, over me, even though I have pictures proving Tiner Properties lied and committed civil fraud. They do not care one hoot about consumers. It is just about defending their incompetent, corrupt member business. Below is a picture of my blocked gutter Tiner Properties' client caused by turning off the water in his backyard and then allowing his tree and ivy roots to invade my drain in search of water. Tiner has done nothing to clear my drains or the large root ball on his client's property blocking the flow of my runoff water to the street as required by law. Tiner said they did something but 1/23/24 pictures prove this is a lie.

Reviews (167)

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Reviews that mention popular keywords

complaint (40) business practices (5) company (31) work (19) business bureau (21) rating system (3) business owner (4)
Thumbnail of user wahl.rivka
17 reviews
32 helpful votes
August 14th, 2023

I have had a few different issues over the past few years which the BBB assisted in. The last one was with an online seller. I followed the return policy of the store not the platform and my refund was not issued because the platform claimed I didn't follow "their" policy. I engaged the BBB and was issued my refund as I had photos of the actual package and the seller was the one that told me how to return my item to them. The platform cannot have their own policies and allow sellers to have their own as well. I was happy with my outcome.

Thumbnail of user andrewf1235
78 reviews
86 helpful votes
April 1st, 2023

The BBB does a fantastic job in helping consumers.

If for some reason they can't assist with an issue they always follow up and will refer you to the appropriate entity.

Tip for consumers:
Good Job !!!

Thumbnail of user susanj2033
1 review
0 helpful votes
January 26th, 2023

Kudos to Chiquis Cleaning Services! Easy to work with and they offer friendly efficient quality service.
I am so glad I decided to use their service because in my opinion, they are the best! Big High Five!
Thank you,
Susan

Thumbnail of user robertz907
1 review
0 helpful votes
March 4th, 2023

I recently purchased tickets to a hockey game with the help of LEIDYS. She was pleasant, attentive, cheerful, professional, and knowledgeable. Many reps. Have helped me in the past and is the reason I will continue to use Vividseats.

Thumbnail of user juditaranyos888
1 review
0 helpful votes
May 26th, 2023

I had an issue with a security firm and could not get a hold of anyone to help. I filed a complaint with BBN and they resolved it to my satisfaction. Thank you!

Thumbnail of user caroll952
1 review
0 helpful votes
March 17th, 2021

RiverRunners Estate Sales conducted a sale of all our house contents in March 2021. From the beginning we knew that we were in good hands. Dennis explained their team's process and our responsibilities. All items were set up beautifully for the sale. Three days of sale were advertised and carried out according to plan. Clean-up was as promised. We were very happy with their work. Ross and Carol

Thumbnail of user ronalde238
1 review
1 helpful vote
March 5th, 2020

Oftentimes, I know it's very difficult to try and convince the VA that your civilian doctor's opinion should mean something; especially when you're trying to increased VA disability compensation. Thanks to American Medical Experts, the civilian doctor's opinion was transformed into a language the VA can understand. Win, lose, or draw; I highly recommend their services for a job well done. Again, I was totally impressed with their services and without a doubt you got m vote!

Sincerely,

Ron E.

Thumbnail of user kw515
1 review
0 helpful votes
November 19th, 2021

Bryant Electrical HVAC Lexington KY came and replaced a burned out motor on our heat pump. The Tech answered all of our questions. He did an excellent job. I would recommend BRYANT HVAC for any repairs needed on your heating and cooling system. Super nice TECH and office people.

Tip for consumers:
What do you think would have been helpful to know?

Products used:
Shoes, jackets, belts, cosmetics, etc.

Thumbnail of user shanee7
6 reviews
5 helpful votes
January 30th, 2022

I had a dispute with an international company and BBB located in the United States of America helped me even though I am overseas. Thank you BBB.

Thumbnail of user shevias
1 review
0 helpful votes
July 9th, 2021

I have been a member of Inbox Dollars. For a while and I can truly say their survey site is so awesome! Lots of. Fun ways to earn with them.

Thumbnail of user elizabethl1784
0 reviews
0 helpful votes
June 27th, 2022

Foot massager had not been delivered, after contacting the website customer service, Crystal gave me Stellar service it was delivered and the experience was excellent

Tip for consumers:
Incase of doubt contact customer service. They have an excellent response

Thumbnail of user brandons53
30 reviews
53 helpful votes
June 1st, 2021

I love the better business bureau they are very helpful with what they can help you with. They can only do so much but I use the bbb all the time when a problem occurs with someone that tries to rip me off. I file a complaint and it usually gets solved.

Tip for consumers:
Definitely recommend bbb to anyone who needs help with customer service issues.

Thumbnail of user helmute2
1 review
0 helpful votes
September 5th, 2019

Young Guns are very professional, top notch pricing and workmanship. Was very impressed with the efficiency of work and left the job site clean. I highly recommend this company.

Thumbnail of user antonyk30
1 review
0 helpful votes
November 16th, 2021

PPPretty $#*!in good considering all the scAMERYS out there good job yall! Keep it up wenee folks like you mTo keep them meddlers out of others thank you sincerly!

Tip for consumers:
nee folks like you mto keep them meddlers out of others thank you sincerly

Thumbnail of user jiml330
1 review
2 helpful votes
April 24th, 2019

Dear Tony Lucchesi (of Unlimited Heating and Cooling Inc. Elmhurst, Ill.),

Susan and I are very much pleased with the new furnace/air conditioner installation work you did at our home on April 5th of this year (2019). Prior to that day, your initial visit to our home to inspect the sites (outdoor and indoor) was complete and brief. Your bid for the job came to us two days after. Our reply, and the final signed agreement happened with you within one week, and allowed for the April 5th start.

On the job, you, your adult son, and his assistant all applied the obvious skills of many years in managing the home site HVAC work. You also were all in good humor in your dealing with one another and with us during the work at our home (including managing kindly and well our dog's initial curiosity upon your entering our home). The inside removal/installation labor in a somewhat tight furnace location spot was done well, timely, and also very cleanly. That you had a team of three made it possible to simultaneously do the job's outside compressor removal/installation/venting work in a timely way. You personally attended to the final paperwork in advance of the work done (including the two significant Nicor & ComEd rebate forms ---a nice savings for us!) in such a way that made for an un-rushed and tidy job completion.
The day had begun with you at 7:45AM, and you were done at 3:00PM (if not maybe a little sooner). This was very much how we anticipated things to go time-wise. We are very pleased with your work and enjoyed engaging with you throughout the day. We thank you for your help getting our home ready for the summer heat, and the coming fall/winter's chill. We wish you well in the busy summer work season for your company.---Jim and Susan

Tip for consumers:
It is not a certainty that some service/company or product will work for a person when you are not familiar with them. This website serves well....and the company we used

Thumbnail of user leac19
1 review
0 helpful votes
December 19th, 2018

We came here looking for a decent car and decent price and that's exactly what we got! Couldn't be more happy.

Thumbnail of user tabithac13
1 review
2 helpful votes
December 9th, 2018

I had a very good experience here and i feel good about leaving here today with a newer car. I would definitely recommend this company to my family and friends.

Thumbnail of user mikec384
2 reviews
1 helpful vote
March 6th, 2018

I have ordered from Teespring 4 or 5 times and I love the fit and feel of the tee shirts. The graphics are amazing and stand up over time! I am positive i will order many more in the future!

Thumbnail of user debbiem295
1 review
3 helpful votes
August 1st, 2018

After a monsoon storm that removed a lot of roof off the east side of our house I was lost on who to call. I noticed a neighbor that was having her roof done and it looked AMAZING. I asked her how she found them she told me she had researched roofers on BBB and Yelp and ProWest was at the top of the list with raving reviews. We had ProWest come out and look at our house, they were quick to come an get us protected from any storms that would have pop up before the roof was replaced. They replaced our roof in a quick and timely manner. All the workers were professional and treated all our concerns in a caring and professional manner. We never had to wait for call backs and they were on it every step of the way. I highly recommend ProWest to anyone who has roof problems.

Thank you ProWest for a painless experience.
Debbie M

Thumbnail of user scottl148
2 reviews
3 helpful votes
April 22nd, 2018

My shirt fits PERFECT... And it's made well! I love it! It was delivered right on schedule. The color is so bright. I am so pleased!

Thumbnail of user janb47
5 reviews
11 helpful votes
August 15th, 2015

I Am happy we have a service such as the BBB. I buy and sell on ebay and etsy. Twice this year (2015) I was scammed (one shop on ebay and one shop on etsy) Once I was able to locat the real address of the shop on ebay, I filed a complaint. It was resolved in a few days, and I had my refund. The shop on etsy was different. It was in China. So I used Etsy address, NY, and filed against "etsy shop Best Supplies". It worked. In a few days I had my refund. Use the same complaint (copy and paste) for ever contact, Paypal, Resolution centers, etc. Any correspondence from seller, specially sellers and lame excuses why you didn't get "whatever". Use as much information when filing a complaint and the BBB does help you

Thumbnail of user cynthiaw195
1 review
0 helpful votes
December 12th, 2018

Sam Alhout was awesome he was able to help me and get me in a car same day. Super help super nice recommend him to everyone.

Thumbnail of user omp12
4 reviews
3 helpful votes
Thumbnail of user lindam489
2 reviews
2 helpful votes
December 19th, 2017

I have bought several tshirts and hoodies from tspring over the last couple of years. Loved everyone of them. Quality product and fast shipping. I will continue to buy from them for a long time to come.

Thumbnail of user joef67
7 reviews
4 helpful votes
February 26th, 2016

Loved that I could pay monthly

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