Better Business Bureau

Don't trust them! This shameless company shelters any paying member. It will remove your honest reviews for these paying members, no matter how bad they actually are. And they don't even bother to come up with an excuse. Instead, they just say "your review has been removed". On the other hand, many decent companies got F in its website due to lack of membership payment.

Closed my case without asking my credit collector to provide a copy of the contract they saying I owe debt. Useless company!

The Better Business Bureau of Winnipeg is absolutely useless, and I don't even know why they exist in the first place because they've refused to help me multiple times. I've filed two complaints through them, one time regarding about how I've been taken advantage of my former employer in terms of lost wages, and another time because a landlord wouldn't refund my down deposit after I backed out of signing a lease.

This organization sent me a message within 24 hours and rejected my claim both times without looking into it in any way, shape of form. Instead of doing their best to bring justice to the situation, they choose to abandon all the responsibility which they supposedly stand for.

Their representatives are unhelpful and act lazy to look into certain matters. Only under very precise circumstances will they look into your issues. Or maybe it's just a race thing, and they discriminate against me because I'm white.

So, I just got this message from the BBB:

This message is in regard to your complaint submitted on 11/20/2023 against Transportation Security Administration. Your complaint was assigned ID *******.

Thank you for contacting Better Business Bureau (BBB) in regards to your recent complaint about a company located in our service area. We reviewed your complaint and have determined it falls beyond the scope of services we provide. Unfortunately, we are unable to assist in the resolution process of this complaint and it has been closed as beyond our purview.

Please know there are standard complaint acceptance guidelines we must follow and the primary issue you describe in your complaint falls beyond the BBB's purview. The BBB is unable to accept complaints seeking an apology from the business, those filed by a third party or on behalf of someone else, complaints against individuals, those regarding collection of a debt owed, complaints challenging a business's prices, amount charged or policy or complaints seeking damages or compensation.
**********
Yeah, that sounds about right. So, why do they exist again? Someone please remind me.

I was dealing with one total scam place about a year ago. I went onto the BBB to look at them and found that they were a total ripoff, saved myself the time money and heartache. But, I looked up an autobody place and got a great recommendation for a place that turned out to be a total dump. I was informed that the BBB profile was over a year out of date, and most of the people working there didn't even know they had a BBB site. The BBB is good place to start, but don't rely on it 100%

The BBB says now that I filed my complaint with them I didn't ask for any help so that's all they could do for me. Why did I go to the BBB if I wasn't asking for help? Why do you feel I wasn't asking for help? Why else would I contact the BBB?

I called to find out why my complaint about onemain financial was removed. I was put on hold for a solid 10 minutes, hoping I would hang up before they came back.
At first I was told that it wasn't removed. I asked why can't I see it or any others and then I was told that it's there but not visible because it's about finances and security.
I then asked why my complaint about my bank is visible and he said he didn't know my banks policy. Huh?
I said so basically you hide complaints from businesses who request it.
He slipped with "yeah. I mean no we just hide complaints dealing with financial things for security, back in the circle.
I hung up at this point

I've tried to deal with them on several occasions when businesses in various parts of the country have tried to rip us off, and every time it's the same performative BS. You file a complaint, they send it on to the buisness, give it them a chance to respond, and even if there is no resolution they close the case. Don't even bother with this useless process. It's a total waste of time. I don't even know why this organization still exists.

Contacted the BBB about a business. The next day they notify me the business has responded. On the form I asked the BBB a question. Later in the day they notify me that "I" rejected the businesses offer. That is not correct. I called them today and I can't get a hold of anyone to resolve their mistake.

I had an issue with DirecTV. DTV obviously wasn't going to do the right thing, whatever, but BBB said they made a "good faith effort". Ok, except DTV literally made zero mention of what my issue was about, did not address it at all. When I brought this up to BBB, they sent a letter stating they couldn't help me because it appears to them that the business closed. Seriously BBB? They obviously didn't read my complaint, DTVs response, or look into anything.

I left a review about a business few days ago on BBB. Then BBB sent me an email. Saying I need to provide my personal info so they can share it with the business, but they won't post me review, they're saying I was never a customer. Which is wrong. I deal with that particular business daily, and I already provided my name and email address to BBB. Im not giving out any other personal info. This is a load of BS

The BBB company is not helpful at all! Don't even waste your time trying to file a complaint through them, they'll only reject it. They closed my case stating that I didn't provide my full name?! What a joke.

I have had a few different issues over the past few years which the BBB assisted in. The last one was with an online seller. I followed the return policy of the store not the platform and my refund was not issued because the platform claimed I didn't follow "their" policy. I engaged the BBB and was issued my refund as I had photos of the actual package and the seller was the one that told me how to return my item to them. The platform cannot have their own policies and allow sellers to have their own as well. I was happy with my outcome.

The Better Business Bureau… are a worthless government entity that has not accomplished anything nor responded to two complaints. First time they never responded as a follow up. Don't waste your time with these people. They are most likely friends with the business you have a complaint with. We were to have an egress window installed by West Michigan Glass Block cut through my French drainage system, broke my drain footage and buried the damage and abandoned the job. The contract stated that a drain should be installed that they didn't, caused a flood twice and would not come out with a pump to help.

The Better Business Bureau is a relative newcomer to the user review scene but its trusted reputation makes it a must-monitor for every business.

I'm so sick and tired of review sites like the BBB picking and choosing their published reviews, somehow leaving out certain reviews for select companies. How does this continue to happen.

I'm not sure if the BBB does this but I'm ready to find out. I had a tooth murdered by Aspen Dental, so no I don't think they deserve a perfect score anywhere.

Does anyone else have interest in helping start up a class action lawsuit against review sites that accept payment in return for the removal of real reviews. No not those sickening sweet FAKE reviews very unethical dental companies plant online to counteract the thousands of new reviews posted each year. Find us on Facebook under the real ADMI or Aspen Dental Mass Invasion. We are also seeking an attorney to help our cause.

This site is clearly a platform for Karens to vent. It is a weapon a Karen uses to defame a business based on their false accusations. It is strange how business has to prove they are right while Karen can simply drop any accusation without a proof. Totally bias platform.

A local contractors reviews were from his wife and employees. When I contacted BBB to ask if/how they verify rviews they stated they do a thorough check! Ha! Not so ~

Depending on the company, this place can be a treasure-trove of info, or can be pretty worthless. Based on what I read in the little crevices of the site, Should a company move, altar its name a little bit, or even open up a new location, they completely start over and the BBB doesn't link the two profiles. Certain shady places use this to their advantage, just reset their trash ratings and after like a year if nobody updates the page of the old place, it just all gets deleted/archived and nobody is the wiser of how horrible the company really is. People need to watch closer on the business info!

Last month I was scammed by a company called Depositphotos, they send me an invitation with 15% discount and once I subscribed they blocked me for no reason. I tried to contact them but unfortunately they refused to provide me a refund and they refused to give me any explanation.
After filing with the BBB, I got a full refund and had my issue resolved.
They are too slow but I'm very happy Thanks BBB

There are some pretty awful companies who have O. K. ratings as BBB does them rather than considering consumer input or complaints. Unlike other consumer organizations, they are difficult to communicate with and it isn't clear whether they have or how they have communicated with the business when you have filed a complaint.

I put in a complaint with the BBB against FedEx three times in less than a month because FedEx failed to deliver perishables 3 times in a row and the items were all ruined. The BBB did not do anything and basically stated, "Fed Ex's financial responsibility for a shipment tendered into their custody lies with the shipper, the party who paid for Fed Ex's services. You will need to contact the shipper for restitution. If the company who shipped the item will not cooperate with you, you may file a BBB complaint against them." This idiot, named Luke M, closed out another complaint because it was detailed with the listed FedEx tracking numbers and stated that it was a duplicate, which was not true. So, he wasted my time and I had to submit another complaint with less detail. He ended up closing my last complaint because I rejected FedEx's response.

I open a case weeks ago since Mr. Porter sent me an empty box and refused to refund me for items never received BBB requested pictures, proof, and plenty of emails They close the case with no action against the merchant They validate dishonest merchants!