So I ordered from Bay57 after seeing an advert for it on my facebook newsfeed. It looked great. I ordered my mother(a HUGE game of thrones fan) a 'game of thrones mystery box'.
It cost £35 which seemed steep but I thought my mother would appreciate it so I went for it regardless.
So 2 months go by, I totally forget about the mystery box Ive ordered (AND PAID FOR!) when I see again on my newsfeed another advert for 'Bay57', immediately I go back to check my emails to see when i first ordered from Bay57, and sure enough it had been over TWO MONTHS(!) since I placed the order, and since then I had heard NOTHING from them. Literally not a word. Had I not seen the advert on facebook again I would have totally forgotten.
So then I email them, highly incensed as I feel they have been taking the P*** with me as a customr. They took my money and didnt do antyhing else.
After emailing them - I go and check reviews for them and sure enough, the majority of reviews are from people claiming they have waited months of their items and everytime they email Bay57 to get an update they are told that Bay57 is very busy and will be dispatching the order in the next 7-10 days.
What a surprise that when I send a few choice emails to them expressing my utmost frustration and irriation at Bay57, they dont even really address anything I said, they basically say 'sorry, orders ahve been busy, we'll send your item in the next 7-10 days'!
I couldnt believe it, this is the crap they will have been feeding everyone else AFTER TAKING THEIR MONEY!
So anyways, I tell them I no longer want the items and to issue me a full refund, they ignore this and say they are sending the parcel int he next few days now(I dont know what changed to speed up the process some much). I again reply saying I do not want this item and they again say it is on the way.
Pathetic. Stay away from this company. Trust me. DO NOT WASTE YOUR MONEY!
I feel bad even giving them 1 star - they do NOT deserve even that.
[Following on from how this situation developed]
After contacting Bay-57 via multiple emails and only getting a standard automated response, I grew more and more frustrated and began demanding a refund immediately. As stated above they send me half the items they had advertised originally and I still tell them I do not want anything from them(now it has become a matter of principle as I have read multiple reviews from people who have been scammed or made to wait over 3 months for their delivery), I would urge anyone and everyone to read other peoples reviews regarding their dealings with Bay-57, the majority have been through a similar situation to me.
*Be Smart. Do your research. Don't be scammed/taken advantage of*