BaubleBar

I was won over by their constant social media ads and placed an order on Black Friday. Every item I ordered was 50% off and final sale. The final sale is there because the quality is just not there. I ordered 2 Kayden bracelets which have the toggle tie closure. When expanded fully they did not fit over my hand. I tried it on multiple people and it fit on only one person- my 9 year old. On top of the improper sizing, it looked cheap. I could find better quality on wish.com. Final sale of course. I emailed them about the bracelets and they said final sale. Buy your bracelets at pura vida - much better quality and the adjustable toggle actually works, what a novel idea! I also ordered an earring set that had the full price of $98 - "18k gold" with coupons I got this "down" to $68 and for 3 pairs of earrings and a cuff, I thought this was ok. Same thing as the bracelets - they look like painted metal but when on they did look nice. The full price is joke for these though. Bottom line a do not purchase online. If you see something in Target then go for it. The final sale is there for a reason- the quality is not there. Gifts for teenagers who are not paying and dont care. Spend your money elsewhere.

I bough a pricey customized bracelet and waited a long time for it. I loved the way it looked but it's impossible to get on by myself. It tarnished quickly from simple day to day wear, then broke after a few weeks. I wish I could get my money back.

However, I have a different type of bracelet that's slip-on and beaded and it's held up.

Just got mine in the mail and the lines on it are awful. You can see every melt point. So disappointed in the quality. And the packaging was a let down too. No wrapping. Just a plastic bag floating around in the box.

I purchased the pink/orange alpha blanket. The true color of the product is neon orange, not a true deep orange shown on the website. When I reached out to the company, they said that there was not a production error and that I could have a discount on my next purchase. I won't be purchasing anything from this company that does not have integrity and stand by their product. I can see why their reviews are now 2.7 out of 5 stars.

I ordered two rings that were each originally priced at $44. After a promo they came out to $55 total, so I thought it was a good deal. When they arrived they looked like Forever 21 quality if not worse! Also the sizing was terribly off. I returned immediately... these rings look like they cost $4 max. Nothing like the photos on their website!

I have bought several pair of earrings with them. All beautiful and up to now good quality. However, customer service is quite disappointing. Despite attempts at resolution for two of my orders they DO NOT and WILL NOT give you a refund or resolve the issue. I will NOT be ordering from them again, it is not worth the aggravation. They have no desire, as evidenced by their behavior, to solve a customer's issue or complaint or to appear caring in any way.

The colors and look of my phone case were amazing! But the screen is not even covered by the case. I thought it would be more protective and better quality than this considering how expensive it was. I could have bought a better case elsewhere. The cuteness is not worth risking having to fix my phone.

I bought a ring and it definitely appears pretty. But I immediately thought it felt cheap and 3 gems already fell out. I wouldn't recommend

I was sooo excited for these and so disappointed when they broke on first wear. The post came completely off of the earring itself the very first time I put them on and they are now un-usable. Nice jewelry but unfortunately very poorly made.

Adorable jewelry... not so great on following through with shipping or even staying on top of customer service. I ordered the Thursday (before noon) before a holiday which fell on the followingThursday. I did not hear back from bauble so emailed the morning after the Holiday (Friday). This was a whole week (7 days) no contact.
No response until Monday asking for my email and/or order no. Well... I just emailed from my email... I then typed it out for them and provided my order number. I then received a shipping notification with no response back. Until Tuesday with an email stating "great news, your order has been shipped" at this point I was beyond frustrated. When I Checked the tracking number the package hadn't even departed yet... a label was created (I've worked in a warehouse in my twenties. Package hasn't shipped until label is scanned by carrier) regardless I received my package half a month after I paid for it. The staff there runs on traditional 9-5 hours with weekends/holidays and the day after holidays off (which is terrible for an online business). Products are cute but not worth the bad service.

I have only purchased two items from Bauble Bar that I was truly happy with and that were two "minimalist collars" that didn't have any pieces or clasps that could fall off or malfunction. Many reviewers on this site are right that the quality is the lowest you can go: gems are plastic, metal is frail, don't last longer than a few wears. I ordered a ring and the plastic "pearls" on it came off with just the sheer force of being removed from the bag.

These pieces can cost up to 60 dollars are more and even with specials and coupons these are no worth your time or money as they will not last. Do not waste your time or get sucked in by the cute pieces, price specials, offers or pretty website. Most pieces don't hold up, customer service is slow and loath to replace or refund their poorly made products. You deserve better.

I was excited when I found a necklace on their site that looked so cute! I received the necklace in a super cute bag, with decorative tissue paper. I was sure the necklace would match the packaging. I couldn't be more disappointed by the quality of the necklace. The metal was the close to the same quality as jewelry purchased for half the price. The necklace easily knots, and looks cheap. I returned it.

I purchased some jewelry from this site and was totally disappointed. The bracelets were very small and then I purchased the iced lariat necklace. It was very pretty, but then it fell apart. Don't waste your money on this jewelry, it's made very cheap and won't last.