• BatterySharks

BatterySharks

Overview

BatterySharks has a rating of 2.73 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. BatterySharks ranks 10th among Batteries sites.

  • Service
    2
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    2
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What reviewers want you to know

Positive highlights

  • Looking up a replacement battery was 1-2-3 simple, pricing is very competitive and now I can go do something else.
  • PRICE WAS BETTER THAN OTHER WEB SITES THAT I CHECKED BEFORE PLACING MY ORDER.

Critical highlights

  • The telephone number block should include work phone rather than just mobile phone.
  • The ordering process was a pain.. wouldn't let me put in the expiration year for credit card.
How would you rate BatterySharks?
Top Positive Review

“Very fast processing of the order and delivery to the pickup point”

Robert P.
8/1/22

Very fast processing of the order and delivery to the pickup point. More than once I buy in this store. Also encountered with the warranty service. So far, all went on five.

Top Critical Review

“Do not order from this site”

Amy R.
2/9/22

This website takes your money and does not ship the product. They promised me the batteries for 2 weeks. Then they sent me a fake shipping confirmation. They make it seem real because they respond to all your emails and keep promising they will ship out the product. However, the product never comes. I had to get my money back through my credit card. Buyer beware.

Reviews (11)

Rating

Timeframe

Other

Reviews that mention popular keywords

replacement battery (43) phone number (44) web site (44) credit card (46) email address (15) customer service (65)
Thumbnail of user amyr1463
1 review
2 helpful votes
February 9th, 2022

This website takes your money and does not ship the product. They promised me the batteries for 2 weeks. Then they sent me a fake shipping confirmation. They make it seem real because they respond to all your emails and keep promising they will ship out the product. However, the product never comes. I had to get my money back through my credit card. Buyer beware.

Service
Value
Shipping
Thumbnail of user bobb1841
2 reviews
2 helpful votes
August 15th, 2022
Verified purchase

I ordered a battery for my 2001 Hayabusa the battery terminals that they sent me on their battery we're facing the wrong way. I called and spoke to a sales representative Anthony he was completely rude refused to take the battery on a return kept Telling me he was going to send an email with the return instructions and label never did after six phone calls and 12 emails still no response from the company. Do not under any circumstances buy a battery from this company. They are a scam you're not calling this country when you call they lie do not help and send you a generic battery that is not specifically for your motorcycle. They have the worst customer service and return policy and warranty policy out of any company I've ever seen. Do yourself a favor and go to a different company like batterymart.com or something like that where you can actually return it or even go to the store. This company you're calling in the air and they lie and they have no idea about motorcycles or batteries or vehicles or anything else they have no knowledge just what they're reading on the computer. And the battery is subpar cheaply made and when I tested it it wasn't even at 12 V but it's useless because the battery terminals are facing the wrong way it's just a generic battery that they sent to you for every motorcycle it's not specifically for your bike.

Tip for consumers:
Do not order anything from the site! I wish I would’ve read a review like this before I purchased this. They just send you a generic battery that I could’ve picked up off the shelf at Walmart. And Walmart it would’ve been $20 for the same battery that wouldn’t fit it was the wrong amperage and not even at 12 V and the terminals are facing in the wrong direction

Products used:
Battery

Service
Value
Shipping
Returns
Quality
Thumbnail of user chasel10
9 reviews
51 helpful votes
September 23rd, 2020

Horrible Experience! Bogus Tracking Number provided. Called and was told there is no tracking number. 2 weeks and still no battery. Customer service is rude and worthless. Had to contest the charges to get my money back.

Thumbnail of user johng3737
1 review
1 helpful vote
May 22nd, 2021

Was looking for a battery for my 1990 Kawasaki EX500-A. Their interchange showed 3 batteries for that application, one for a later model EX500, and two for a 1987-93 Kawasaki EX500. Unfortunately, I picked the wrong one. They would not acknowledge their mistake in their catalog and only offered paying half of the return shipping of the wrong battery. They have since corrected their catalog to only reflect the correct battery for my application. Their name fits the way they do business... I will never buy from these people again.

Tip for consumers:
do not trust their catalog

Products used:
motorcycle battery

Value
Shipping
Returns
Quality
Thumbnail of user amira59
1 review
1 helpful vote
August 12th, 2019

I bought two sets of 4 batteries through Amazon from these people. All along they were claiming that the batteries are USA manufactured and has 2 years of warranty. One set went bad and was not accepting charge any more. Their return and warranty policy is a lie and very convoluted. They want you to take a voltage and take a picture of it and send it to them. They also switched their original warranty to one year after a few months. I would NOT trust them since they also sent the second set a Vietnamese made set and I missed that till they were NOT accepting charge any more and went bad on me. Don't waste your money on these people. They wont honor their commitment and the quality of the products are junk.

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From the business

Company Representative

Thumbnail of user evej25
Eve J.

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