• BatteryCanada

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

BatteryCanada has a rating of 4.22 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BatteryCanada most frequently mention cell phone. BatteryCanada ranks 7th among Batteries sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate BatteryCanada?
Top Positive Review

“Good products”

Mansi T.
1/23/20

The products are pretty good, I bought batteries for my walkie talkies and it worked much better than the last one.

Top Critical Review

“Wrong company oops”

Daniel J.
4/11/23

Please delete - came up in my search but is the wrong company - i was looking for CanadaLaptopBattery

Reviews (76)

Rating

Timeframe

Other

Thumbnail of user sherrys110
1 review
2 helpful votes
May 4th, 2018

They carried a rare battery that I could NOT find in any local store and at a very reasonable price. They called me because they are located in my city and I was able to pick up the battery and then they reversed the delivery charge. The reversal was on my next credit card bill. Thanks so much for being a caring company. That is something you just do not find very often in this day and age. I will reorder any battery needs from this company from here on in!

Thumbnail of user wdanoj
1 review
0 helpful votes
April 11th, 2023

Please delete - came up in my search but is the wrong company - i was looking for CanadaLaptopBattery

Thumbnail of user heraldo
8 reviews
2 helpful votes
August 31st, 2020

The delivery time of this store was really fast. I do not know if it is just me or the other peoplehave noticed it too. I like it when stores take their time to give people what they want and how they want it. I got my batteyr at a very affordable price which I could have not got from anywhere else.

Thumbnail of user jimc521
1 review
1 helpful vote
April 30th, 2019

You can find virtually any battery you'd ever desire on this site. I've used them a few times, for some very peculiar batteries and they have always had what I needed in stock. This order was for an older notebook. It arrived shortly and works just fine.

Thumbnail of user peters773
1 review
0 helpful votes
August 5th, 2019

Sales and Service departments worked great together to ensure I received the correct battery for my laptop. On their advice ordered, delivered, charged and is working beautifully.

Thumbnail of user mansit2
1 review
0 helpful votes
January 23rd, 2020

The products are pretty good, I bought batteries for my walkie talkies and it worked much better than the last one.

Thumbnail of user philt72
1 review
0 helpful votes
August 25th, 2019

Could not find the battery I needed anywhere. Found BatteryCanada and got it for a good price and fast.

Thumbnail of user alanw214
1 review
1 helpful vote
January 31st, 2019

My battery order was placed January 11 and I was needing it by Feb 2. On January 28 I was very concerned that I would miss out. The sales contact on the phone was sincerely concerned that the order had gone astray and offered the only options available to her. Resend (too late) or refund (that's fair). I still had two possible days so I waited. January 31 delivery! Yay! Thank you BatteryCanada.

Thumbnail of user snowb3
6 reviews
1 helpful vote
September 1st, 2020

It takes so much time to go throught the website of this store because it is kind of complicated. If it is your first time usig a online store then you will find it difficult to navigate the website but after a few sessions you will get the hang of it and be very satisfied with what you get and I recommend it.

Thumbnail of user lynnn75
1 review
2 helpful votes
March 11th, 2019

The batteries came in a timely fashion. They work well and have returned our cordless phone to the land of the living! We will buy from Battery Canada again :)

Thumbnail of user tredgerk
1 review
0 helpful votes
March 30th, 2018

Good battery so far. Will see how well / long it lasts. Good speedy service
However this requirement for at least 100 characters is a pain

Thumbnail of user muhammadi55
1 review
0 helpful votes
October 3rd, 2019

I order my daughter's & mine laptop battery but i select wrong model for my daughter, which i found on arrival and when i contact BATTERYCANADA they help me to find correct model also accept my return battery and refund the amount. Thanks

Tip for consumers:
kindly make sure before clicking send button even call these guys very helpful.

Products used:
i'm using new batteries on both laptop.

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnl1190
1 review
1 helpful vote
January 25th, 2019

Nothing but friendly efficient service. They got my return business when i need to refresh my batteries

Thumbnail of user danielc917
Daniel C.
1 review
0 helpful votes
September 11th, 2019

Very quick processing and delivery. Easy to deal with. They have something for everything. Old and new

Thumbnail of user yvonb
1 review
0 helpful votes
September 15th, 2018

Excellent service, great product and delivery. First order I had to return because I ordered the wrong battery. They accepted my return and gave me a full credit.

Thumbnail of user sp373
1 review
0 helpful votes
August 30th, 2022

I ordered a battery paid for it and that was easy peasey!
It; s now been 15 days and still no battery. Contacted them and was told it was sent by mail. They have no tracking number either. I emailed them for proof of sending and did not get a response. I live in ontario my mother lives in alberta and we get mail within a week!
Will not go this route again.

Thumbnail of user nickm159
1 review
0 helpful votes
March 18th, 2018

I have placed 2 orders and both orders have been perfect. They arrived well packaged and on time as promised. I have already referred your website to others. Hope they get the same results I did.

Thumbnail of user eileenb120
2 reviews
0 helpful votes
October 5th, 2019

I ordered a cell phone battery Sep 13th; received Sep 26th. Emailed BatteryCanada Sep 27 to advise new battery would not hold a charge. After 3 hr on charge showed 0% charge. Also requested information on how to return the battery. Instead of providing the information I requested BatteryCanada chose to send me a replacement battery. In the meantime I had had my phone assessed at a repair shop and was advised it was too old to be updated with software updates. I decided to replace the phone so had no need of a replacement battery. Advised BatteryCanada that I had replaced my old phone and again requested instruction on how to return the batteries. Was advised since I had a software problem it was deemed that the battery was not the problem and I was to return both batteries at my cost if I wanted a refund. I inquired what their return policy is since I could not find it nor a link to it on their website. They have still not provided me with their return policy. This experience has affected my regard for this company since it has been so difficult to see a standard policy as their return policy.

Thumbnail of user andyh144
1 review
0 helpful votes
September 15th, 2018

Another perfect replacement from Battery Canada. Product as advertised was received promptly. My mother-in-law thinks I am a hero! Thanks folks.
Andy Hoffer, Toronto

Thumbnail of user garthj7
1 review
0 helpful votes
August 23rd, 2019

Another successful and supported purchase from Batteries Canada. Great company to work with. Good products, good prices, good service.

Thumbnail of user shawnp341
1 review
0 helpful votes
September 4th, 2022

DO NOT BUY FROM THIS COMPANY!
Not all emails are returned as indicated.
They will take your money and get nothing in-return.
Do not know how companies like this get away with that.
DO NOT BUY FROM HERE

Thumbnail of user judithg98
1 review
0 helpful votes
September 3rd, 2019

J'aurais beaucoup aimé savoir que ce type d'entreprise existait. Au lieu de remplacer toute la batterie de secours, on garde le gros boîtier noir et on ne remplace que la batterie intérieur. Un beau geste pour le portefeuille mais aussi pour l'écologie. Suggestions d'amélioration: inclure dans la livraison des consignes sur où et comment se débarrasser de l'ancienne batterie.

Thumbnail of user michaelw760
1 review
0 helpful votes
July 14th, 2018

I needed a watch battery. Since I knew the type, it was easy to find, and it was shipped quickly. Thanks so much!

Thumbnail of user davidm1595
2 reviews
2 helpful votes
September 30th, 2018

Prompt and efficient service, with exactly what I needed, (a sealed Pb-Acid battery for a security light), and in Canada, so no problems with exchange rates or Customs.)

Thumbnail of user bradv40
9 reviews
1 helpful vote
September 1st, 2020

I do not trust this store because of their slow reponse time. A good store will always respod fast to its customers and be ready to answer any questions but that was not the case when I called. Maybe it was just a one time thing but I found it to be very annoying.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

For our customers worldwide, we offer you competitive prices for all your battery needs. We sell batteries for everything from portable electronic devices and paintball guns to baby monitors and bar code scanners, and everything in between. Cant find w...

How do I know I can trust these reviews about BatteryCanada?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about BatteryCanada?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business