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Bassproshop.com has a rating of 3 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Bassproshop.com ranks 143rd among Outdoor Equipment sites.
A fun place to shop. It doesn't matter what you love to do... everything from hunting, fishing, boating, camping, grilling and clothes. It's all there. You could spend several hours there and not get tired. They have a bowling alley, restaurant, gift shop with sweet goodies, shooting games and a huge aquarium, not to mention lots of cool taxidermy all over the store. Some things can be a little pricey, so I always try and hit the sales racks and go at the end of a season to find deals. The staff is always friendly and they often have special events. Always a good time when we go there.
They don't know how to properly manage inventory on their website. 90% of the orders I have made with them get canceled on me and they say they don't have it in stock.
A fun place to shop. It doesn't matter what you love to do... everything from hunting, fishing, boating, camping, grilling and clothes. It's all there. You could spend several hours there and not get tired. They have a bowling alley, restaurant, gift shop with sweet goodies, shooting games and a huge aquarium, not to mention lots of cool taxidermy all over the store. Some things can be a little pricey, so I always try and hit the sales racks and go at the end of a season to find deals. The staff is always friendly and they often have special events. Always a good time when we go there.
I purchased rod holders and bases to fit the new boat I purchased At Bass Pro Shops. The bases fit the new boat. The rod holders do not fit the bases that came in the same order at the same time. The person that packaged the order did not reach out to me at the phone number or email that I provided to see if the order was correct.
Now Bass Pro wants me to pay for return shipping, and to insure the package. I would either have to trust Bass Pro to let me know if they actually got the return or also pay for a return signature. The Bass Pro rep stated that it was not possible to exchange an online order, I could only get a refund if I jump through the hoops. I was also told she had no way of knowing what rod holders would fit the base.
Tip for consumers:
I will have to shop at Sportsman's Warehouse or $#*!'s Sporting Goods in the future.
Products used:
The bases fir the boat. I only wanted to exchange the holders for ones that fit the bases. Customer service was no help. I could only get a partial refund because I had to pay to get it and an exchange was not allowed.
They don't know how to properly manage inventory on their website. 90% of the orders I have made with them get canceled on me and they say they don't have it in stock.
Shipping and handling took forever and customer service was not as responsive as I expected a company like bass pro to have.
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