• Barron's

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Overview

Barron's has a rating of 1.19 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Barron's most frequently mention customer service, and credit card problems. Barron's ranks 68th among Stock Research sites.

  • Service
    9
  • Value
    9
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Good magazine, but the absolute worst customer service I have ever encountered.
How would you rate Barron's?
Top Positive Review

“Much Improved”

Robert J.
8/19/19

I really like the new look and story organization of Barron's. Much easier to find information I need. And still have same great columnists. Thank you for all the work that must have gone into the update.

Top Critical Review

“Subscription isn't worth it, doesn't work, when you cancel there's no refund of the current charge”

Joseph A.
2/3/23

Signed up for the month to month subscription. Articles are sent via email. Wasn't able to open them, so no value. My fault for not cancelling sooner, but when I did at noticing the monthly charge about to post, they refused to refund that charge so now i have another USELESS month of a Barron's subscription. POOR product, POORER customer service.

Reviews (54)

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Reviews that mention popular keywords

customer service (22)
Thumbnail of user gordonk178
1 review
9 helpful votes
September 6th, 2020

I have lured by their initial 3 months subscription for $13.20. Their articles are brief and easy to read on my mobile phone. I haven't try their stock recommendations yet. I don't mind paying for good content. But when I find out the only way you can cancel is by phone, it really turns me off. I live it Australia and their phone number is connected to a service centre in Hong Kong. I am surprised for a respected news site, they have to make it so hard to cancel. Now I am stuck with them for a year at US$52.

Thumbnail of user davudt
1 review
7 helpful votes
April 29th, 2020

I called regarding their mishandling of my subscription. Wasted my time. DO NOT subscribe. Do not spend your money on this service. Also, articles completely lack rigor some are written at the 5th-grade level, lack any semblance of logic. For example the plight of BNB hosts who were suffering after 1 month of non-service... seriously?>>>. Customer service is quite bad. Not worth the trouble. Watch out for credit card charges.

Thumbnail of user hudsond18
1 review
1 helpful vote
June 23rd, 2020

Transferred over the phone four times, waited 45 minutes in total to be told that the subscription renewal fee could not be refunded even though it was processed three days before the renewal date. I was very polite in my response and conveyed to them that it would not be acceptable for me to take on this charge with my credit card, and that I would dispute the charge. Somehow that worked and he put me on hold for another 20 minutes before telling me they will refund the ~$21 charge. Love the magazine, but the billing and customer service departments need some serious work.

Thumbnail of user sethr74
1 review
2 helpful votes
July 7th, 2020

Informative website, but cancelling your subscription is a convoluted pain... Can't be done online; must be done over the phone (which is indicated nowhere in the "Manage Subscriptions" section).

Thumbnail of user ulrichr
2 reviews
15 helpful votes
August 9th, 2013

I think Barron's is less about investing and more about speculation. A real long-term investor I do not think needs Barron's but rather can do all the research they need by looking at publicly filed reports and other sources. Save your money and time and look elsewhere for real "investing" information.

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About the business

Barron's is America's premier financial magazine. It provides in-depth analysis and commentary on the markets, updated every business day online.

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