• Barrington

Barrington

Overview

Barrington has a rating of 4.58 stars from 9,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Barrington most frequently mention customer service, great quality, and many compliments. Barrington ranks 2nd among Leather sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 86.5%
Positive
45
Neutral
2
Negative
5
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What reviewers want you to know

Positive highlights

  • Customer service is top notch and so is the quality of every product I have ever received.
  • I have ordered from Barrington Gifts many times and I'm always extremely happy with my purchase.

Critical highlights

No critical highlights yet

How would you rate Barrington?
Top Positive Review

“Sutton Small Zippered Tote”

Amber A.
1/26/24

I now own 7 Barrington bags of various size and shapes. I just can't seem to have enough! This bag is perfect for everyday use. My toxic trait is buying the zipper top, but never USING the zipper top. Either way, it's a nice feature.

Top Critical Review

“Hard to Order”

B R.
12/26/23

I had a very difficult time putting in the order. The directions were not clear to me and the navigation between choices was iffy and sometimes impossible. If it had not been a much wanted Christmas gift for our granddaughter, I would have just gone somewhere else.

Reviews (9,732)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (94) barrington gifts (51) barrington bag (44) diaper bag (19)
Thumbnail of user ambera723
1 review
0 helpful votes
January 26th, 2024
Verified purchase

I now own 7 Barrington bags of various size and shapes. I just can't seem to have enough! This bag is perfect for everyday use. My toxic trait is buying the zipper top, but never USING the zipper top. Either way, it's a nice feature.

Thumbnail of user anonymousa842
anonymous A.
2 reviews
0 helpful votes
November 21st, 2019
Verified purchase

The quality of the bags I see on Instagram is not what I received. The monogram is cheaply printed on to the bag and looks bad up close.

Thumbnail of user davids1136
David S.
1 review
2 helpful votes
November 29th, 2019
Verified purchase

Website was slow and glichy. Product selections to not always show the correct selections. Will not be back unless absolutely necessary.

Thumbnail of user lesliec955
1 review
0 helpful votes
January 5th, 2024
Verified purchase

I was looking for a slim wallet for my picky teenager. My brother has one of these and recommended it because he said it was very high quality. Ordered it and it arrived much faster than I expected AND looks great. The best part is that the teenager loves it and uses it since he no longer uses a phone case that holds his drivers license and credit card. Mom points!

Thumbnail of user tiffanyp531
1 review
0 helpful votes
March 21st, 2024
Verified purchase

Ordering and selecting what I wanted was super easy! It's perfect!

Thumbnail of user amandaf148
Amanda F.
8 reviews
0 helpful votes
May 8th, 2020
Verified purchase

I didn't realize that the pattern on the wallets was more of a fabric material. I would have ordered a different pattern, the one I chose, when done on a fabric, looks kind of cheap. The wallets are obviously not cheap, so that's disappointing.

Thumbnail of user gailv60
gail v.
1 review
0 helpful votes
April 3rd, 2020
Verified purchase

The tote is lovely. However I thought trim was leather and it is not. The overall look of the bag is ok

Thumbnail of user cynthiah159
Cynthia H.
2 reviews
0 helpful votes
October 26th, 2019
Verified purchase

I would like two order a total of 12 totes bags for friends and family but your web site would only allow me to order 3 at a time. It did not give me a heads up that there was a quantity limitation. So, I spent a lot of time not realizing that my tote creations were being erased as I went along.

Thumbnail of user jene97
1 review
0 helpful votes
December 28th, 2023
Verified purchase

Love love love these bags! This is my third St Anne tote. I always get SO many compliments on them. I've had 2 fawn prints and everyone always thinks it's real fur. The personalization options are practically endless, which makes them even more special. I'm a forever fan!

Thumbnail of user anonymoush713
anonymous H.
2 reviews
0 helpful votes
December 28th, 2019
Verified purchase

I've always had a really great experience with my Barrington gifts orders. This order was a special request print and the factory did the wrong print/color on the bag. I have been working with customer service to return the bag and get a correct replacement

Thumbnail of user kathryns1057
1 review
0 helpful votes
November 14th, 2023
Verified purchase

Easy ordering and received timely! Wide array of products particularly the piece I ordered that fits over luggage handle. Great addition to your line!

Thumbnail of user amyx2
Amy X.
6 reviews
0 helpful votes
December 31st, 2019
Verified purchase

I now have 6 Barrington totes and I love each one of them!!!! I have recommended Barrington products to several close friends and to many who have stopped to ask me what kind of bag it is! The quality is top notch!!! Keep up the good work!

Thumbnail of user fionam239
1 review
0 helpful votes
September 25th, 2023
Verified purchase

I clicked on a link to confirm that I have received my order and was brought to a page to write a review for my purchase. I ordered the clear pouch which I love and have several of. However I really hate that Barrington Gifts does not give shipping options but always ships with a signature required at delivery. Why? Totally unnecessary and usually requires me to make a special trip to the FedEx location about 30 minutes from where I live. I really would like to have the choice to opt out of signature delivery. Hence, my rating of 2 stars.

Thumbnail of user anonymousu880
anonymous U.
1 review
0 helpful votes
March 12th, 2020
Verified purchase

Bought this bag for my trip this summer to Europe (maybe) Bag is beautiful and arrived much quicker than I expected. Would order another one for the fall.

Thumbnail of user summerb48
Summer B.
1 review
0 helpful votes
April 10th, 2020
Verified purchase

This is the second bag I have ordered. I love the quality of the bag. Shipping is extremely quick. Will definitely be ordering again!

Thumbnail of user elizabethr2675
1 review
0 helpful votes
December 27th, 2023
Verified purchase

I have been buying these money clips for exactly 24 years and my family and friends continue to love them!

Thumbnail of user hd49
H D.
1 review
0 helpful votes
May 5th, 2020
Verified purchase

Perfect size for everything I need to keep on hand for work and life. It also fits my purse organizer that was too big for my other bags.

Thumbnail of user ahleet
Ahlee T.
1 review
0 helpful votes
June 8th, 2020
Verified purchase

My only complaint was the lack of communication regarding the shipping of my item. Everything else was great.

Thumbnail of user madelynm61
1 review
0 helpful votes
January 1st, 2024
Verified purchase

The quality of the product is good but this company has TERRIBLE customer service.

Thumbnail of user anonymousn811
anonymous N.
3 reviews
0 helpful votes
April 18th, 2020
Verified purchase

Wish there was an insert card inside the luggage tag to write your contact information on for if luggage is lost.

Thumbnail of user anonymousu890
anonymous U.
1 review
0 helpful votes
March 21st, 2020
Verified purchase

It took all day to get the website to work and finalize my purchase. I tried to use Paypal and a debit card and it kept telling me both were invalid. I finally got it to go through with a credit card.

Thumbnail of user carolynw1253
1 review
0 helpful votes
March 21st, 2024
Verified purchase

The ordering process was simple. I wish I could have had navy blue trim... otherwise the bag is perfect.

Thumbnail of user ardenx
Arden X.
1 review
0 helpful votes
April 10th, 2020
Verified purchase

Love everything I have ordered...four purses. It's great to be able to customize and the quality is excellent. The purses are special.

Thumbnail of user laurai872
1 review
0 helpful votes
March 14th, 2024
Verified purchase

This is my 4th purchase from Barrington and love everything item! The quality and customer service is top notch!

Thumbnail of user marcyd8
Marcy D.
1 review
0 helpful votes
May 18th, 2020
Verified purchase

My bag is beautiful . I love it. It is my second bag and already planning to buy my third. Customer for life.

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Thumbnail of user davidg4586
David G.
Typically does not respond to reviews

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4.6
9,732 reviews
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