Bark has a rating of 2.4 stars from 1,444 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bark most frequently mention customer service, phone number, and credit card problems. Bark ranks 132nd among Cleaning Service sites.
This company responds to reviews on average within 5 days
No positive highlights yet
Needed to find two local tradespeople - one PC repair, one TV repair. I found each on Bark with very little fuss and both were excellent. Hard working, very polite, completing the jobs for a fair price. I may have been lucky but am very grateful.
This company introduced us to a so called roofing company, Roofline, who turned out to be a bunch of scammers who ripped us off financially & did abysmal work leaving our roof worse than when they started. Unable to contact them we have had to resort to getting another contractor to complete the work as damage to infrastructure & internal decoration has been the result. Use this company at your peril
Storm Ciara demolished the whole of my back fences, exposing the garden from the road, including the oil tank and the rear bedrooms. Within an hour I had been contacted by two good fencing firms, one of which came later that Sunday and gave me an estimate to renew the fencing as I want. The other arrived a day later but didn't send the estimate until the following Friday. As the work was urgent and both firms appeared good and professional, I gave the work to the first one (who were also a bit cheaper) as they appeared more keen to get on with it. They start tomorrow.
Heavy Garden gate had come adrift. Adam from Perth Fire Doors contacted me visited to quote, turned up next morning at the time promised and carried out an excellent job of re-fitting it. Would happily employ him again.
Hi there Peter,
Thanks for your review,
We're glad to hear that we could help connect you with Adam from Perth Fire Doors.
Kind regards,
The Bark Team
Obtained good cleaner via Bark so thanks for that. Efficient service from Bark. Also obtained prompt referrals for finance though not acted on them yet.
Hi there Danny,
Thank you so much for your review,
We're very glad to hear that we have been able to connect you with multiple professionals across varying industries.
Kind regards,
The Bark Team
I have had an excellent service from this business who kept me informed with progress including photos. Any questions and the owner was immediately contactable. The guy in the office, professional and helpful, and all the workers efficient and the work was done (replace all felt, batons, guttering, fascia) within a few days. I recommend their business.
Hi there Mary,
Thanks for your review,
It's great to hear that we could help connect you with a great service provider.
Kind regards,
The Bark Team
I got good estimates for all the work that I needed for my house. New alarm system to registered gas installers at competitive prices.
Hi there Thomas,
Thanks for your review,
It's great to hear that we could help you with your search for service providers.
Kind regards,
The Bark Team
The response from Bark was very quick and the two offers I received were positive. Could be recommended. Thank you for the service.
Hi there Isobel,
Thanks for your review
It's great to hear that we could help.
Kind regards,
The Bark Team
I received the details of three local companies within a few hours. Had two of them quote for the job.
Hi there,
Thank you so much for your review,
It's great to hear that we could connect you with a great professional who could help.
Kind regards,
The Bark Team
Used Bark a few times and it has proven to be very useful. Found local cleaners plumbers and gas engineers very quickly
Hi there Chris,
Thanks for your review,
It's great to hear that we have been able to help you find multiple service providers.
If you would also like to leave the professionals you hired review, just login to your Bark.com account and click on their Profile page.
Kind regards,
The Bark Team
Can out to quote for replace ridge tiles, the weather was bad, they look at it we both came to agreed price, As I could see the sky through the loft, They fix their for me so both parties very happy me with a dry roof and they got paid. So they done a great job to.
Hi there Pauline,
Thanks for your review,
We're glad to hear that we could help connect you with a great roofing company.
Kind regards,
The Bark Team
Very helpful and will use them again
Will send another when job has been complete
With photo before and after
Hi there George,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
I used Bark to find a land surveyor for a boundary wall issue. Slightly disappointed that only one surveyor responded (we normally like to get three quotes) but that's not necessarily a bad reflection on Bark.
Hi there Keith,
Thanks for your review,
We're glad to hear that we could connect you with a professional who could help.
We do aim to get each request 2 - 5 responses however unfortunately there aren't always this many professionals available.
Kind regards,
The Bark Team
Bark made the process of finding a strolling magician a breeze. A number of people responded. I was able to read about their style and see pictures.
Can't wait for the event.
Hi there Christine,
Thanks for your review,
It's great to hear that we could connect you with a strolling magician!
Kind regards,
The Bark Team
Three professionals contacted me. I have chosen a local professional who is familiar with our requirements.
Hi there Helen,
Thanks for your review,
We're so glad to hear that we could connect you with a great local professional who could help.
Kind regards,
The Bark Team
Very good service the companies made contact with, and one company made arrangements straight away, they have arranged to come to my home with samples and are willing free of charge to draw up a design for our new kitchen.
Hi John,
Thanks for your great review,
It's great to hear that we could connect you with a professional so quickly!
Kind regards,
The Bark Team
Mixed feelings with our experience, 2 replies from Landscapers, one didnt turn up to give a quote and when we contacted them we were told 'oh an urgent job came up we will come tomorrow' - no thanks as they didnt let us know they werent coming so that gives you the impression of what they would be like on the actual job. Our second response has so far been good, but time will tell.
Hi there Audrey,
Thanks for your review,
It's great to hear that we could help connect you with the right professional in the end.
Kind regards,
The Bark Team
I like the swiftness of the response after listing my request for a quote for work to be done to my roof. I was hoping to receive at least 5 responses within a few hours and up to a dozen over the next few days in order to have a range of quotes and to check out the websites of those offering their services. I received 3 responses immediately and nothing more after that. This is because those who respond to any requests for quotes would have points deducted from their Bark subscription. A fairer option would be for those who have had their quote accepted by customers and had successfully completed the assignment, be subjected to points deduction from their Bark subscription. This way, your Bark business subscribers would be more proactive in responding to requests for quotes. My second point is that the office tel and mobile contact numbers should be posted on the Bark listing page for your business subscribers to enable quote requesters like me to identify the phone numbers when they contact me. Because I received calls from mobile numbers which may not match the landline number listed on the Bark listing page. Thirdly, there should be a listing of the website and physical address of your Bark business subscribers so that potential customers can check out their websites as well as be informed of the kind of business offering their services as a confidence-building measure. Getting a quote alone is not sufficient as the potential customer would want to know where they can locate the builder/roofer should anything go wrong and remedial work is required. As a matchmaking platform, Bark can win more business subscribers and customers like myself if you can open up more opportunities for tradesmen to offer quotes without deducting points initially as quotes don't necessarily lead to assignments. Because if customers like myself only receive 3 responses for quotes and 3 reminder emails from Bark to make a decision, I would not be able to decide within 24 hours to award an assignment to one out of three quotes. I would want to be able to decide from a wider selection of choices. Hence, I've kept my options open for up to a week to receive more responses before doing some homework to compare quotes and find out more about the companies offering their services.
Hi there Gerry,
Thanks for your review and feedback.
It's great to hear that we could help with your search for a professional.
We aim to get each request 2- 5 responses and only charge those who reach out to the customer. All leads are capped at 5 responses.
We are not a commissioned based platform for professionals and are merely there to help them market themselves. As such we rely on them to provide the contact details which they use to market themselves, and to carry out good contacting etiquette.
To fully clarify our role, we are a lead generation platform that covers over 2000 professions in 8 countries, which means we offer professionals the opportunity to try and convert business and market themselves at the fraction of the cost it would normally be to get themselves to the top of Google (which is what we do). We do not guarantee work, but provide a platform that should garner professionals a 1 in 5 conversion rate - essentially we want to get them a return on investment. We do not charge commission and so do not take any earnings from them, nor do we take any earnings from repeat business they may win.
Thank you again, and your feedback will passed on to the marketing team.
Kind regards,
The Bark Team
Needed to find an engineer within the area to supply and install Air Conditioning. The site provided contacts for me and as such iwas able to get together a couple of quotes and have scheduled the work based on this site. Very pleased overall
Hi there Anthony,
Thanks for your review,
It's great to hear that we could help with your search.
Kind regards,
The Bark Team
We found it really helpful to connect with possible suppliers, I. E entertainment and live bands, also videographer for our family members wedding. Particularly as we have no idea where to start looking. Thank you Bark Team
Roof clean delighted to access this website to obtain a cleaner. Very easy to use the cleaners contacted me eventually I chose the cleaner which suited me. Then went ahead with the procedure was very happy with Ken and his work.
Hi Elmear,
Thanks for your review,
It's great to hear that we could connect you with a roof cleaning company who could help.
Kind regards,
The Bark Team
Very good response. I got two offers of quotes within minutes and the successful quote was very reasonable.
Hi there David,
Thanks for your review,
We're so glad to hear that we could connect you with 2 great professionals.
Kind regards,
The Bark Team
Good service but lots of roofers pestering me for the work, manage to find a good honest one, who carry out the work as promised and promptly.
Hi there David
Thank you for your review,
We're so glad to hear that we could connect you with a great roofing company.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
Fast response, excellent work, cleared area before leaving, worked through appalling conditions with no complaint, quite satisfied with results.
Hi there Tom,
Thanks for your review,
We're so glad to hear that we could connect you with such a great professional.
If you would also like to leave the company you hired a review, just login to bark.com and click on their profile page.
Kind regards,
The Bark Team
Quick and easy to use. Had a few replies within one day. Needed a small piece of work done and completed quickly and efficiently
Hi there Michael,
Thank you for for your review,
It's great to hear that we could connect you with the right professional easily and quickly.
Kind regards,
The Bark Team
Good prompt service the day before christmas eve. Cured leak in flat roof and gave advice. Would recommend Barrk and JS Roofing.
Hi there Linda,
Thanks for your review,
We're so glad to hear that we could connect you with a great roofing company who could help.
Kind regards,
The Bark Team
These people is people of their word, trust worthy quick and neat. In other words I would recommend them to anybody.
Hi there Linton,
Thank you for your review,
We're so glad to hear that we could connect you with a great paving company!
Kind regards,
The Bark Team
Bark is an online marketplace that connects customers with local and online professionals.
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
November 2014 - Bark.com founded by Andrew Michael and Kai Feller
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Hi there Brian,
Thank you for your review,
We're so glad to hear that we could connect you with a great fencing fir who could help so quickly.
Kind regards,
The Bark Team