• BannerBuzz Canada

BannerBuzz Canada

Ratings On Other Platforms

Trustpilot
3.4 / 5
Better Business Bureau
1.5 / 5
Corporate Values

Overview

BannerBuzz Canada has a rating of 4.31 stars from 258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz Canada most frequently mention customer service, good quality, and quick delivery. BannerBuzz Canada ranks 9th among Banners sites.

  • Service
    75
  • Value
    42
  • Shipping
    42
  • Quality
    221

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 73.9%
Positive
68
Neutral
6
Negative
18

Instant Feedback

9
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Still no stands, and yet more fobbing off and lack of care from customer service when I call.
How would you rate BannerBuzz Canada?
Top Positive Review

“So far so good..”

Melanie W.
3/9/24

So far so good. Two things: Downloadable templates or die-lines would be very helpful. I wish we could preview the designs first.

Top Critical Review

“Poor quality and customer service”

Truro Brewing C.
1/19/24

I ordered tin signs with my business logo and the colour on the logo was printed fluorescent yellow instead of gold. Our logo was also printed vertically instead of horizontally which is incorrect and wasn't clear on the art proof I was sent. I tried to return the signs but was unable to according to their customer service rep. Very disappointed in the quality of the items and annoyed that I am now stuck with a product I can't use.

Reviews (258)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (99)
Thumbnail of user eveb71
2 reviews
0 helpful votes
April 1st, 2023
Verified purchase

Though the site reached out with concerns that the resolution of the image wasn't high enough, the design on the flag turned out perfectly and I have a very happy kid now!

Reason I chose this business:

Best deal for getting custom-made flags in Canada

Service
Quality
Thumbnail of user laurentd26
1 review
0 helpful votes
December 16th, 2020
Verified purchase
• Updated review

Seems easy if they send me info to get proof and proper cards

Reason I chose this business:

Ease and Pricing

Value
Shipping
Quality
Seems easy if they send me info to get proof and proper...
November 30th, 2020
Verified site experience
• Previous review

Seems easy if they send me info to get proof and proper cards

Thumbnail of user maryr2238
1 review
0 helpful votes
August 22nd, 2021
Verified purchase
• Updated review

Quick and easy. Will be back for additional signage.

Reason I chose this business:

You sign making tool allowed me to make a custom sign, quickly and easily online.

Reason I chose this product:

Couldn't find what I required as ready made signage, so needed to make my own.

Quality
Quick and easy
August 7th, 2021
Verified site experience
• Previous review

Quick and easy. Will be back for additional signage.

Reason I chose this business:

You sign making tool allowed my to make a custom sign, quickly and easily online.

Thumbnail of user joshuaa353
1 review
0 helpful votes
September 3rd, 2021
Verified purchase

Very easy website to use. The graphics were easy to use and the prices were very reasonable. The only thing that could be better is more options for graphics.

Reason I chose this business:

Ad on google search

Quality
Thumbnail of user tcs19
1 review
0 helpful votes
October 6th, 2021
Verified purchase

If you're going to send it to me rolled, use an inner cardboard tube. The tiny rectangular box came crushed on one end and the materials inside have fold marks.

Reason I chose this business:

Canadian, online, easy customization

Quality
Thumbnail of user melissac1696
1 review
0 helpful votes
October 21st, 2021
Verified purchase

Friendly service, everytime. I was a little sad I forgot to get the cover of the notebooks printed on so they came blank, but that was my error for not checking that box.

Reason I chose this business:

Best prices and service

Quality
Thumbnail of user lynneh291
1 review
0 helpful votes
November 21st, 2023
Verified purchase

The product is good, the prices are good but the electronic ordering is a little difficult to navigate.

Reason I chose this business:

Referral from an existing customer

Service
Quality
Thumbnail of user beckyf137
1 review
0 helpful votes
March 25th, 2022
Verified purchase
• Updated review

I'm very happy with the products and pricing. But fedex was late by 6 days. They failed not Bannerbuzz

Service
I'm very happy to find a company that is Canadian and...
March 7th, 2022
Verified site experience
• Previous review

I'm very happy to find a company that is Canadian and has a wide variety of products that I need for my business. Cannot wait to get my order.

Thumbnail of user michaeld4845
1 review
0 helpful votes
March 23rd, 2022
Verified purchase

THE COMPANY WAS VERY HELPFUL WITH MY PRODUCT. ONLY ISSUE I HAD WAS GETTING THE PRODUCT DELIVERED ON TIME. SURE WOULD HAVE BEEN NICE TO GET IT WHEN I NEEDED IT.

Quality
Thumbnail of user kristal135
1 review
0 helpful votes
July 11th, 2022
Verified purchase

Suggestion - add a note on the order page that other delivery options will be provided in coming screens

Reason I chose this business:

Product & Price

Quality
Thumbnail of user daniellex192
1 review
0 helpful votes
September 11th, 2023
Verified purchase
• Updated review

One of the products arrived damaged. They are taking the time to make it right.

Time zone differences created a challenge. There was a bit too much back and forth which did waste some time but ultimately they seem to be solving the problem.

Reason I chose this business:

Thank google

Service
Quality
Super easygood prices
August 24th, 2023
Verified site experience
• Previous review

Super easy
Good prices

Reason I chose this business:

Thank google

Thumbnail of user erical251
1 review
0 helpful votes
May 5th, 2021
Verified purchase
• Updated review

So far the product experience has been great, can't wait to see if stands up for as long as they say...

Slightly disappointed that it was printed and shipped from India... I thought I was ordering from a Canadian company...

Reason I chose this business:

EVER USED THEM BEFORE... found them on Google...

Reason I chose this product:

What the customer ordered.

Quality
SO FAR MY EXPEREINCE HAS BEEN GREAT, CAN'T WAIT TO...
April 20th, 2021
Verified site experience
• Previous review

SO FAR MY EXPEREINCE HAS BEEN GREAT, CAN'T WAIT TO SEE MY PRODUCT

Reason I chose this business:

BEEN HEARING LOTS, NEVER USED THEM BEFORE... CAN'T WAIT TO SEE THE PRODUCT

Thumbnail of user aarona821
1 review
0 helpful votes
February 10th, 2023
Verified purchase

It was as expected and the price was good. It arrived when they said it would. Overall quite satisfied with my experience and I will be ordering again soon.

Reason I chose this business:

Need a banner

Quality
Thumbnail of user spencerd95
1 review
0 helpful votes
May 26th, 2023
Verified purchase

Lovely and accessible, would use for more business related logo work again

Quality
Thumbnail of user karenc2497
1 review
0 helpful votes
December 11th, 2021
Verified purchase
• Updated review

The online design tool was pretty tricky to use. However, the finished product is great. Also, the ordering process was smooth and the product arrived quickly. I would use again.

I needed help during the design phase. Online chat was efficient and helpful. Solved my problem for me.

Reason I chose this business:

Canadian and delivery by Christmas. Also, like the online design feature (even though I complained about it in my previous comment.)

Service
Quality
The online design tool was pretty tricky to use
December 25th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Canadian and delivery by Christmas. Also, like the online design feature (even though I complained about it in my previous comment.)

Thumbnail of user frlouisg
1 review
0 helpful votes
April 1st, 2021
Verified purchase
• Updated review

It was good, I want to tell you that FedEx had something that was heavy and broke two of the flag's stem so it can not be used for car windows but that is okay. Maybe the package should be marked Fragile.

Reason I chose this business:

I found it on the internet

Quality
It was good
March 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I found it on the internet

Thumbnail of user helenk1036
1 review
0 helpful votes
June 9th, 2023
Verified purchase

Jennie was helpful in getting me the information that i needed

Reason I chose this business:

Found on Google

Service
Quality
Thumbnail of user malcolmg77
1 review
0 helpful votes
August 4th, 2021
Verified purchase
• Updated review

Easy to design. Easy to order, Excellent prices. Slow Delivery: Ordered July 11,2021; received August 4,2021

Reason I chose this product:

Simple design

Quality
Easy to design
July 11th, 2021
Verified site experience
• Previous review

Easy to design. Easy to order, Excellent prices.

Thumbnail of user tracies174
1 review
0 helpful votes
November 7th, 2023
Verified purchase
• Updated review

My client was pleased but unfortunately my banner showed up on a Monday when I needed it for an event on the Saturday. I tied to call costumer service but that didn't work so I ended up going on the chat where Patrick tried to help me out. I even offered to pay an extra fee to get the banner to me the date that I wanted. Was told that they would get back to me and never heard from anyone. Thank god its a banner that they can use in the future.

Patrick was very helpful.

Reason I chose this business:

I know someone who used you and they recommended you.

Service
Quality
Excellent and easy to use
October 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I know someone who used you and they recommended you.

Thumbnail of user stephent487
2 reviews
0 helpful votes
October 22nd, 2020
Verified purchase
• Updated review

I happy with the looks of the plate, however I did ask twice if the plates were same as issued plates such as raised numbers and letters and told yes. Unfortunately this part wasn't true as the plate is flat.
Shipping was great as it came well b4 expected so zero issues there.

Reason I chose this business:

I was looking for a place to make up a plate and found yas right away

Value
Shipping
Quality
Very easy to choose how to do everything including...
October 7th, 2020
Verified site experience
• Previous review

Very easy to choose how to do everything including sending picture of intentions. I'm sure I will be asked where I got this made up and I'll surely tell them. Send along some cards ;)

Reason I chose this business:

I was looking for a place to make up a plate and found yas right away

Thumbnail of user roxanan5
1 review
0 helpful votes
April 10th, 2019

I rejected my design multiple times as it seems the designers couldn't understand how I wanted it, even though I attached my own 3D image that they were supposed to use as reference (it was supposed to make things much easier. In theory). They got it right on the 3rd or 4th time and I had to pay an additional $10 because they said they had to modify the resolution of the Logo.
I was content with the final product, the price and the shipping method. My company's table cloth turned out really nice, actually.
If you have the time and patience to deal with them, you might be happy with the result!

Thumbnail of user charlottec667
1 review
0 helpful votes
June 7th, 2023
Verified purchase

Editing program was a bit difficult. But Great website and great support. I cant wait for the finished product.

Quality
Thumbnail of user tinat378
1 review
0 helpful votes
December 8th, 2020
Verified purchase
• Updated review

I had to try and check out several times. Finally gave up and then only when i received an email asking me to "check out" did it go through.

Reason I chose this business:

I saw the product with another association I work with.

Reason I chose this product:

Great value for the price. Quick response time and delivery.

Value
Shipping
Quality
Thumbnail of user nishants25
Banner B. – BannerBuzz Canada Rep

Hello Tina. We apologize that you faced difficulty while trying to complete checkout. Besides providing high quality products, we also want to ensure an easy ordering process.

We have shared your comments and order details with our technical team so they can look into this and fix if something is wrong. Typically, using a different browser or clearing your browser's cache & cookies also resolves the problem.

We are glad you liked your custom lanyards! Thank you for choosing BannerBuzz.

I had to try and check out several times
November 23rd, 2020
Verified site experience
• Previous review

I had to try and check out several times. Finally gave up and then only when i received an email asking me to "check out" did it go through.

Reason I chose this business:

I saw the product with another association I work with.

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From the business

Banners | High Quality Full color Banners, Custom Vinyl Banner Printing with Heavy Duty 15 oz Vinyl &#9658 $0.99/SF &#9658 FREE Shipping &#9658 100% Quality, BannerBuzz CA. 3449+ Customers Reviews from Toronto and across Canada.

Company Representative

Thumbnail of user nishants25
Banner B.
Typically responds within 2 days

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